Troubleshooting; Using The Recorder - SAGEMCOM RTI90-320 T2 HD UK User Manual

LU 253311796A RTI90-320 T2 HD UK.book Page 39 Jeudi, 8. avril 2010 8:06 08

9. Troubleshooting

Using the recorder

Symptom
The remote control is not working.
The recorder display shows no
information (no time, no channel
number, etc.).
The recorder displays - -: - - in
standby mode.
The recorder displays a black
screen or an error message.
The picture is frozen ./ unclear.
The recorder cannot find any
channels.
The TV set does not switch to the
recorder when it leaves standby
mode.
There is no sound in HOME
CINEMA mode on some channels.
Black and white video on TV/AUX
output (during VCR/DVD
recording).
I cannot channel-surf between all
my channels during a double
recording.
A black screen (no video) appears
at the end of a recording.
For any other problem.
RTI90-320 T2 HD UK
• Point the remote control at the recorder.
• Check the battery life and check the batteries are inserted
properly.
• Switch the recorder on by pressing the On/Off button.
• Check all the connections (see Connections, page 12).
• Take the recorder out of standby mode by pressing the
• Check that the antenna signal is correctly detected (see Antenna
Signal Information, page 38).
• Check that the antenna signal is correctly detected (see Antenna
Signal Information, page 38).
• Search for programmes (see Searching for channels, page 35).
• Check all the connections, check the antenna and search for
programmes again (see Searching for channels, page 35).
• Check the antenna reception (see Antenna Signal Information,
page 38).
• Search for programmes (see Searching for channels, page 35).
• Contact your antenna installer/dealer for more information on your
antenna installation.
• Check that your TV set is correctly connected to your recorder
(see Connection to the TV set, page 13).
• Select the appropriate input on your TV set.
• Check that the recorder is connected to a Home Theatre amplifier
with a digital link (see Connection to a home theatre system,
page 15).
• Check that the signal type chosen for TV/AUX SCART output is
compatible with your VCR (select PAL on VCR, see Picture
settings, page 36).
• In the case of a double simultaneous recording, you can only
channel-surf between a restricted number of channels. You will be
able to channel-surf between all your channels again when at
least one of the recordings ends.
• Some channels stop their broadcast with a fixed image or no
video. When a recording ends on such programmes, the video
recording stops but the time counter continues until the end of the
scheduled recording time. Make sure that you set your manual
recordings with the correct end time.
• Perform a default factory reset (see Resetting the recorder,
page 37).
39
Action
key.