Appendix - IOGear MiniView Extreme GCS1732 User Manual

Appendix

Troubleshooting
Symptom
Erratic
behavior
Keyboard
and/or Mouse
not responding
USB devices
not responding
Possible Cause
Use a DC 5V power adapter if you are not
already using one. If you are already using a
Unit not receiving
power adapter, check that it matches the
enough power
system specification (DC 5V), and that it is
plugged in and functioning properly.
Press and hold port selection switches 1 and 2
Keyboard and/or
for two seconds. (GCS1734 only.)
mouse need to be
Unplug the cable(s) from the console ports(2),
reset
then plug it/them back in.
Check the cable from the switch to the computer
No connection to
to make sure it is properly connected.
the computer
Power off all devices on the installation; power off
the KVM switch; wait five seconds; then power up.
Unplug the device's USB cable from the USB port
KVM switch needs
on the switch's rear panel, then plug it back in.
to be reset
Use the USB Reset hotkey combination, to reset
the USB ports.
33
Action