WiLife DVS-800i User Manual

Digital video surveillance system starter kit
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User Guide

User Guide
DVS-110i
DVS-800i
STARTER KIT
STARTER KIT
Digital Video Surveillance System
Digital Video Surveillance System
October 2005
December 2005
1
A whole new way to look
A whole new way to look

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  • Page 1: User Guide

    ™ ™ A whole new way to look A whole new way to look User Guide User Guide DVS-110i DVS-800i STARTER KIT STARTER KIT Digital Video Surveillance System Digital Video Surveillance System October 2005 December 2005 ™ ™...
  • Page 2 WiLife, Luk, Luk Camera, Werks Software, LukWerks, and My LukWerks are trademarks of WiLife Inc. Microsoft .NET Framework, Microsoft, Windows, Windows Me, Windows XP, Windows 2000 are trademarks of Microsoft Corporation. All other product or service names are the property of their respective owners.
  • Page 3: Table Of Contents

    Table of Contents ........................1 ELCOME TO ERKS Introduction..............................1 Overview of LukWerks ..........................1 System Components ..........................4 User’s Guide Chapters ..........................5 The Werks Help System ..........................6 ..........................7 ETTING TARTED Overview..............................7 System Requirements ..........................7 Installation Procedures ...........................8 Step 1 - Run the Set-up Wizard ......................8 Step 2 - Install the USB Receiver Module ..................9 Step 3 - Mount the Luk Camera .......................10 Step 4 - Start Using Werks........................10...
  • Page 4 LükWerks User Guide Exit Werks ............................22 ......................23 ETTING YSTEM PTIONS Overview of Werks Settings ........................23 Werks Setup Tabs ..........................23 Camera Options .............................24 Launch the Camera Setup Dialog ....................24 Change Camera Order........................25 Delete a Camera..........................25 Recording Options ..........................26 Learn About Motion Detection......................26 Review the Recording Dialog ......................26 Enable &...
  • Page 5 LükWerks User Guide ......................49 ONFIGURING IREWALL Firewall Basics ............................49 Internet Filters ...........................49 LukWerks Firewall Requirements.....................49 Microsoft Firewall ..........................50 Norton Internet Security by Symantec ....................52 ZoneAlarm Firewall ..........................54 McAfee Personal Firewall........................56 BlackICE Firewall ...........................58 ..........................61 PECIFICATIONS System Computer Requirements ......................61 Remote Viewing Requirements ......................61 DVC-810i Camera..........................62 Powerline Networking..........................63...
  • Page 7: Welcome To Lukwerks

    Welcome to LukWerks Introduction Thank you for purchasing the LukWerks Video Surveillance System. As you already know, LukWerks is a robust video monitoring system for your home or small business allowing you to view live, streaming video from up to six cameras. State-of-the-art Luk Cameras capture digital-streaming, full- color video and transmits the live feed to the Werks software application, which provides a user interface that is both user-...
  • Page 8 Welcome to LükWerks LükWerks User Guide ASIC ONCEPTS Before we dive into the overviews and how-to’s, let’s spend a few minutes explaining some basic concepts of the LukWerks system. 1. Easy Setup One of our first design goals was to deliver a system that you could setup in 15 minutes without special tools, drilling holes, running wires, or configuring networking equipment.
  • Page 9 Welcome to LükWerks LükWerks User Guide 3. Powerful Software At the center of the LukWerks system is the Werks software. It is the most powerful video surveillance software available. Werks can manage full-motion video from six concurrent cameras. Providing you with stunning live views into every camera while simultaneously recording any motion or scheduled events.
  • Page 10: System Components

    It can be plugged into a regular extension cord or non-surge power strip. 2) Likewise, do not connect the power supply unit or the WiLife camera into other Ethernet or Power- Over-Ethernet (POE) hardware. The Luk Camera and the Luk Camera power supply operate as a pair.
  • Page 11: User's Guide Chapters

    Welcome to LükWerks LükWerks User Guide USB C ABLE The USB connects the Receiver to your PC allowing the network to communicate with the Werks application. It transfers configuration commands to the cameras and receives compressed video streams from them. Communication with the PC is accomplished using a standard USB 1.1 interface.
  • Page 12: The Werks Help System

    Welcome to LükWerks LükWerks User Guide The Werks Help System Click on the [?] icon in the upper-right corner of Werks in order to access the online Help System. The Help System allows you to view topics by clicking through a table of contents, by searching for them using the Search option, or by locating them via a comprehensive Index.
  • Page 13: Getting Started

    Getting Started Overview WiLife’s Werks application is very easy to deploy because of an installation process that we designed to be user-friendly. Depending on how comfortable you feel installing the application, you can choose to use the QuickStart instructions (found in the Installation Kit) or the comprehensive installation instructions provided in this chapter.
  • Page 14: Installation Procedures

    Getting Started LükWerks User Guide Installation Procedures The following procedures assume that you verified that all of the components of the installation kit are accounted for and that your PC and operating system meet the system requirements described above. VERVIEW Installing Werks in four easy steps: 1) Run the Setup Wizard 2) Install the USB Receiver Module...
  • Page 15: Step 2 - Install The Usb Receiver Module

    Getting Started LükWerks User Guide The first screen you will see in the Microsoft .NET Framework Wizard is it’s license agreement screen, as shown in this graphic. Complete the License Agreement by clicking on the “I agree” radio button, followed by the INSTALL button. The system downloads .NET Framework in preparation to moving on with the installation process.
  • Page 16: Step 3 - Mount The Luk Camera

    Getting Started LükWerks User Guide Step 3 - Mount the Luk Camera With the receiver connect to your electrical outlet; you are ready to connect your cameras. 1) Start by installing your cameras in a location near your PC. This makes it easier to adjustment focus if necessary.
  • Page 17: Create Your My Lukwerks Account

    Getting Started LükWerks User Guide We have provided an entire chapter on the subject name Configuring your PC Firewall. If you find the steps below are insufficient, please use this chapter as an aid. Most firewalls will prompt you to Allow or Block access to the network by Werks. You should always choose Allow when the program reads “Werks.”...
  • Page 18: Additional Cameras

    Getting Started LükWerks User Guide Additional Cameras You can have up to six Luk Cameras in each LukWerks system. Adding new cameras is easy and you can watch our website for new types of cameras that we will release over the next months. 1 –...
  • Page 19: Camera Focus And Aim

    Getting Started LükWerks User Guide Camera Focus and Aim The factory default settings work great for most applications. However, if you find you need to adjust the camera it only takes a few minutes. It is easiest to focus and adjust the camera from an outlet near your computer.
  • Page 20 LükWerks User Guide...
  • Page 21: Using The Werks Application

    Using the Werks Application LükWerks User Guide Using the Werks Application Overview Werks provides a powerful-but-simple interface for managing cameras, recording video, tracking alerts, and configuring remote viewing. Once you learn a few of the basic elements, most operations are easy and intuitive.
  • Page 22: Live View

    Using the Werks Application LükWerks User Guide Live View The Live View is the first screen that appears when you open Werks. From here, you can monitor live video feeds, change screen layouts, and enable and disable cameras and email alerts. This is a screen shot of the Live View, showing the components of the screen.
  • Page 23: Enable And Disable Alerts

    Using the Werks Application LükWerks User Guide Enable and Disable Alerts Once you setup your email alerts you can quickly set the alert state Click Enable and Disable from the main view. This feature is great for enabling email alerts as you leave for work or on a vacation, and turning them back off once Enabled Disabled...
  • Page 24: Search View

    Using the Werks Application LükWerks User Guide Search View Search View allows you to find, view, and manage your recorded video segments, which Werks stores in a database on your computer. Your cameras create these segments according to your settings. By default, each camera is set to record when motion is sensed.
  • Page 25: Play Video With Onscreen Controls

    Using the Werks Application LükWerks User Guide Change the time focus by clicking on the timeframe guide to select your focus. A tool tip message informs you of the time division you have selected. Notice the position of the focus indicator (blue ball) in these examples: 4-hour time focus 30-minute time focus 1-minute time focus...
  • Page 26: Use Keyboard Playback Controls

    Using the Werks Application LükWerks User Guide Use Keyboard Playback Controls Werks has several keyboard shortcuts, which allow you to quickly navigate through video clips. Some navigation features are only available through the keyboard controls. Hot Key Description Hot Key Description SWITCH MODE.
  • Page 27: Print Or Save Recorded Video

    Pick your Remote Viewing Subscription WiLife provides limited free Remote Viewing functionality. The free service limits the time and volume of video you can view. For our customers that need additional bandwidth, we provide subscription services to meet your needs.
  • Page 28: Switch Between Background And Full Screen

    Using the Werks Application LükWerks User Guide Switch between Background and Full Screen From the full screen view, you can tell Werks to run in Background Mode using one of two methods: 1) Click the close box – – in the upper right-hand corner of the screen 2) Click the Werks icon in the system tray and choose Hide Werks In Background Mode, Werks continues to record video, but uses only a small amount of system resources.
  • Page 29: Setting System Options

    Setting System Options The default configuration of your LukWerks system provides you with all of the basic features activated allowing you to have your own professional video surveillance system running in minutes. However, Werks gives you the ability to change the settings in order to enable additional features like email alerts and remote viewing.
  • Page 30: Camera Options

    Setting System Options LükWerks User Guide Camera Options Use the Setup Camera dialog to view and modify properties for each camera— e.g. define a name, flip the display orientation, and adjust the image quality. You will find the default image settings work for most conditions.
  • Page 31: Change Camera Order

    Setting System Options LükWerks User Guide Here is a brief review of these options: Option Description Resolution The Resolution dropdown option allows you to set VGA or QVGA resolution. By default, your cameras are set at QVGA (320 x 240) resolution and 15 frames per second (fps).
  • Page 32: Recording Options

    Setting System Options LükWerks User Guide Recording Options The Setup > Recording tab allows you to manage the recording of live video from your cameras to your PC hard drive. It allows you to manage motion detection, schedule recording times, and manage disk usage. Learn About Motion Detection By default, each camera automatically records video anytime it detects any motion.
  • Page 33: Enable & Disable Motion Detection

    Setting System Options LükWerks User Guide Enable & Disable Motion Detection SETUP > Recording > Enable Motion Detection for camera The default settings enable motion detection in all cameras you setup. To validate this, open the Setup > Recording tab and inspect the “Enable Motion Detection for All Cameras” option. You will see a checkmark in the checkbox.
  • Page 34: Create A New Recording Schedule

    Setting System Options LükWerks User Guide camera even when there is no motion. Off schedules disable both Motion and Continuous recording, although you can still monitor the live video. During times that are not scheduled, Werks by default will record Motion unless you have disabled motion recording (See Enable &...
  • Page 35: Change Or Delete A Recording Schedule

    Setting System Options LükWerks User Guide Change or Delete a Recording Schedule Setup > Recording > SCHEDULE RECORDING TIME Over time, you will need to modify or delete recording schedules. Changing a schedule is very similar to creating a new schedule: 1) From Setup, click on the Recording tab.
  • Page 36: Email Alert Management

    Setting System Options LükWerks User Guide To change the storage directory, 1) From the Setup dialog, click on the Recording tab. 2) Click the VIEW DISK USAGE button. 3) Either enter the path for the video files or click the browse (…) button and navigate to the path. 4) Finally, set the amount of disk space you wish to allocate to video files in this directory.
  • Page 37: Configure Email Server Settings

    Setting System Options LükWerks User Guide Configure Email Server Settings After you have entered the values specifying your local email account information (mail server name, account name, account password, email address) and added the email addresses in the Send Email to list, press the TEST button to send a test message to each of the addresses.
  • Page 38: Remote Viewing Setup

    Setting System Options LükWerks User Guide Remote Viewing Setup Remote viewing is yet another great feature in LukWerks. As mentioned previously, it allows you to view live video from your cameras anywhere anytime. To get started with remote viewing, first create a “My LukWerks” account at www.lukwerks.com/register.
  • Page 39: Advanced Options

    Setting System Options LükWerks User Guide Advanced Options The Advanced dialog includes tools that assist you in maintaining the cameras and the application. These tools range from changing passwords to checking for software and firmware updates. Tools would be a more fitting title for the dialog.
  • Page 40 Setting System Options LükWerks User Guide Note 1: If mounting the camera on a window, clean the area of the window where the suction cup will be attached. Let the area dry completely before mounting the camera. Note 2: The Window Mount Suction Cup has been tested and proven to hold the weight of objects heavier than the camera for extended periods.
  • Page 41: Rediscover Cameras

    Setting System Options LükWerks User Guide Rediscover Cameras Setup > Advanced > Find Camera section > button. REDISCOVER On rare occasions, you my lose a camera due to powerline problems, bad weather, or even static electricity. Rediscover restarts the camera search process to locate cameras on the network that have a password matching your password (if you have set a password).
  • Page 42: Update Camera Firmware

    Setting System Options LükWerks User Guide Update Camera Firmware Setup > Advance > Application Updates section > button. UPDATE CAMERA This feature updates the selected camera with the firmware stored on your hard drive. To download new firmware update, you must first click the CHECK FOR UPDATES button. 1) Go to the Setup >...
  • Page 43: Find Orphan Clips

    Setting System Options LükWerks User Guide Find Orphan Clips Setup > Advanced > Video Maintenance section > button. FIND ORPHAN CLIPS This is a rarely needed and used tool. It searches the current video path (e.g. the default C:\LukWerks video) for any video files that are not currently associated with a camera.
  • Page 45: Using Remote Viewing

    Using Remote Viewing When you enable Remote Viewing, the Werks PC becomes a video server ready to publish video through the secure LukWerks network over the Internet to you, wherever you are. LukWerks intelligently creates the most efficient path through your local routers to your remote device. When you want to access your cameras remotely, go to www.lukwerks.com and log into your My LukWerks account –...
  • Page 46: Remote Viewing

    LükWerks User Guide Remote Viewing LukWerks provides for remote viewing using Windows Mobile cell phones and handhelds, and web browsers. & H HONES ANDHELDS LukWerks is compatible with a wide range of Microsoft Windows Mobile cell phones and wireless handhelds. Of course, these devices require Internet access either through a cell service provider or wireless Internet hub, depending on your device.
  • Page 47: Viewing Your Cameras

    LükWerks User Guide a) Email address (which is also your account name) and password you used to create your My LukWerks account. b) Location name for your site e.g. Home, Office, Grandma’s c) Check the Enable Remote Viewing checkbox. d) Click the Apply Updates button. In the status line on the Remote tab, Werks will display Connected when it completes the link to the online servers.
  • Page 49: Troubleshooting

    If one of these solutions does not solve your problem, please contact WiLife Customer Support and we will gladly assist you. You can contact us at support@lukwerks.com...
  • Page 50: Setup Problems

    LükWerks User Guide Setup Problems Setup Problem Solution • On older machines (pre 2001), some USB sockets may be underpowered or After a few minutes or even incompatible with the USB 1.1 standard. Upgrade your computer by adding a USB 2.0 seconds Werks drops my card or hub.
  • Page 51: Maintenance Problems

    LükWerks User Guide Video Problem Solution • Upgrade your video drivers to the latest version. You can find these drivers on the My video windows are manufactures support website. black and do not show video • Verify that you have installed the latest version of Windows Media Player. •...
  • Page 52 LukWerks password Click My Computer from the Start menu In the address field, enter the path: “C:\Documents and Settings\All Users\Application Data\WiLife\LukWerks” Select and delete the file Werks.ini Reset each camera by pressing the reset button on the bottom of the camera with a paperclip while the camera is powered.
  • Page 53 LükWerks User Guide Maintenance Solution Problem Werks uses two methods to record video: Camera Motion Detection and user defined My camera is not recording Recording Schedules. If you have disabled both of these options, cameras will not motion record. Check the following to ensure recording is configured properly: •...
  • Page 54: Status Lights

    Troubleshooting LükWerks User Guide Status Lights We incorporated Light Emitting Diodes (LEDs) as part of our design for the Luk Camera, Power Supply, and USB receiver to make it easy to quickly diagnose many problems. AMERA TATUS IGHTS There are six status lights (LEDs) on the camera in various locations. Point the camera lens toward you with the three green LEDs on the right-hand side to read the following table.
  • Page 55: Configuring Your Firewall

    Configuring Your Firewall LükWerks User Guide Configuring Your Firewall Firewall Basics Firewall configuration issues are our most common support call. In this chapter, we help you understand and configure your firewall, saving you and us the trouble of a support call. Simply put, a firewall is a device, software or hardware, which controls the flow of network traffic between your computer and the outside world.
  • Page 56: Microsoft Firewall

    When you first start Werks, Microsoft Firewall will automatically provide you with a Windows Security Alert, asking you whether you want to block Werks. You should always choose UNBLOCK when the program name is Werks the publisher is WiLife. NABLE ERKS ANUALLY In some cases, Windows may not provide you with the automatic alert or you may mistakenly choose to block Werks.
  • Page 57 Configuring Your Firewall LükWerks User Guide 3) If the Windows Firewall is enabled (On), select the Exceptions tab. On the Exceptions tab, check the Werks box to enable it for network communications. Next, click on the EDIT button. 4) If you do NOT see Werks in the Programs and Services list (rare), you will need to choose Add Program…...
  • Page 58: Norton Internet Security By Symantec

    Configuring Your Firewall LükWerks User Guide Norton Internet Security by Symantec Norton Firewall is a component of several Symantec security products including Norton Internet Security, Norton Personal Firewall, Symantec Client Security, and others. In most cases, Norton will automatically recognize Werks attempting to access the network and display show present you with a quick configuration dialog.
  • Page 59 Configuring Your Firewall LükWerks User Guide 2) If you do NOT find Werks in the Program list (rare), you will need to click the Add button. On the program dialog, enter the file name “c:\Program Files\LukWerks\werks.exe” and click Open. Now repeat the previous step.
  • Page 60: Zonealarm Firewall

    When you first start Werks, Zone Alarm will automatically provide you with a ZoneAlarm Security Alert, asking you whether you want to block Werks. You should always choose ALLOW when the program name is Werks.exe and the publisher is WiLife. 1) Run Werks.
  • Page 61 Configuring Your Firewall LükWerks User Guide 2) On the ZoneAlarm Control page, click the Program Control option to show the Program Control Page. Here click the Programs tab and scroll down to the Werks program. Set each Access and Server option to Allow (as shown).
  • Page 62: Mcafee Personal Firewall

    Configuring Your Firewall LükWerks User Guide McAfee Personal Firewall McAfee distributes its firewall product in several packages including Internet Security Suite, Personal Firewall Plus, and Desktop Firewall. Though there some differences in the UI, they are largely the same. Like other PC firewall products, McAfee provides both automatic and manual configuration interfaces.
  • Page 63 Configuring Your Firewall LükWerks User Guide 3) From the Internet Applications page, click the “New Allowed Application” link to open the Select Application dialog. Now enter “C:\Program Files\LukWerks\Werks.exe” in the File name field, and click Open. 4) Finally, you can confirm that Werks is in the Internet Applications list and marked as “Allow Full Access”...
  • Page 64: Blackice Firewall

    Configuring Your Firewall LükWerks User Guide BlackICE Firewall BlackICE is the least friendly of all the firewalls we review here. There are two common implementations of BlackICE: those that have purchased a retail copy of PC Protection Firewall for personal use and those that unknowingly have a copy installed along with either software from an ISP, VPN, or other source.
  • Page 65 Configuring Your Firewall LükWerks User Guide 3) Click OK to close each of the open dialogs. 4) You have now successfully configured BlackICE, but remember that you may have more than one firewall application running on your PC. You need to disable or configure each one. 5) Finally, you will need to exit Werks (from the task icon) and restart.
  • Page 66 Configuring Your Firewall LükWerks User Guide 3) Find the [Manual UDP low REJECT] section and add the line this line: ACCEPT, 169.254.0.0 – 169.254.255.255, 0 – 65536, UPnP, 2005-10-05, 02:44:06, PERPETUAL, 2000, unknown 4) Close Notepad and save your change. 5) Finally, you need to shutdown and restart your computer for these change to take effect.
  • Page 67: Specifications

    Configuring Your Firewall LükWerks User Guide Specifications System Computer Requirements LukWerks requires these minimum requirements for proper operation. Additionally, we recommend a more powerful machine to achieve the best results. Cameras* Compatible CPU Minimum Recommended Minimum Computer (MB) Recommended Video Card: (VRAM MB) DirectX 9 compatible Display Resolution: 1024 x 768 or higher...
  • Page 68: Dvc-810I Camera

    Specifications LükWerks User Guide Example Wireless Handheld Devices: Asus MyPal A730W HP iPAQ hx2400 series; hx2700 series; hx3700 series; hx4700 series Dell Axim X51v; X50v; X30v Toshiba e805 ROWSER Common Requirements Windows Media Player 9 or later Browsers Microsoft Internet Explorer Version 5.5 or later DVC-810i Camera AMERA EATURES...
  • Page 69: Powerline Networking

    Specifications LükWerks User Guide HYSICAL ETRICS Power Consumption 15 Watts Height: 5.0 inch (12.7 cm); Width 3.2 inch (8.1 cm); Depth: 1.8 inch Camera Body Dimensions (4.6 cm) Camera Weight 6.7 oz (190 g) Height: 3.8 inch (9.7 cm); Width: 2.9 inch (7.4 cm); Depth: 2.6 inch Power Supply Dimensions (6.6 cm) Power Supply Weight...
  • Page 70: Wall And Ceiling Mount Installation

    Specifications LükWerks User Guide Wall and Ceiling Mount Installation Installing the Luk Camera Wall and Ceiling Mount is simple. Use the recommended tools and drilling template below. As always, use caution to avoid injury. Recommended tools: Screwdriver, electric drill. Surface Pilot Hole Drill Size Pilot Hole Depth Softwood...
  • Page 71: Software License And Hardware Warranty

    Using the Product for illegal purposes or intentionally using the Product contrary to community • standards is expressly prohibited. WiLife reserves the right to modify, upgrade, and replace the Software by offering new software with or • without charge, at WiLife’s option.
  • Page 72 5. LIMITED WARRANTY. WiLife Warrants that the media on which the Software is provided shall be free from material defects for a period of ninety (90) days from date of purchase. WiLife and its suppliers provide the Software "AS IS." WILIFE AND ITS SUPPLIERS DO NOT WARRANT THE PERFORMANCE OR RESULTS YOU MAY OBTAIN BY USING THE SOFTWARE.
  • Page 73: Limited Product Warranty

    If a valid claim is received by WiLife for a covered defect within the Warranty Period, at its option, WiLife will (1) repair the product at no charge, using new or refurbished replacement parts, or (2) exchange the product with a product that is new or which has been manufactured from new or serviceable used parts and is at least functionally equivalent to the original product.
  • Page 74 WiLife in their original or equivalent packaging, prepay shipping charges, and insure the shipment or accept the risk of loss or damage during shipment. WiLife will ship the repaired or replacement products to you freight prepaid if you use an address in the continental United States, where applicable.
  • Page 75: Regulatory And Safety

    This device must be installed and used in strict accordance with the manufacturer’s instructions as described in the user documentation that comes with the product. Users of this equipment are cautioned that changes or modifications to this equipment not expressly approved by WiLife Inc. void the user’s authority to operate this equipment.
  • Page 76 Regulatory and Safety LükWerks User Guide LEANING Unplug this system from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. Make certain the components are completely dry before inserting into the wall outlet after cleaning.
  • Page 77 Regulatory and Safety LükWerks User Guide ESKTOP HELF OUNT Place the mount on a stable, flat, clean, dry surface, well away from any edge. • Ensure the camera cable is routed in such a way as to preclude accidental pulling the camera off the •...
  • Page 78: Use With Power Conditioning Equipment

    Regulatory and Safety LükWerks User Guide ENTILATION Keep the area around LukWerks components free of materials that may obstruct airflow and proper ventilation of the components. This system should never be placed near or over a hot radiator or heat register. This system should not be placed in a built-in installation unless proper ventilation is provided.
  • Page 79 Regulatory and Safety LükWerks User Guide For best performance, limit your HomePlug network to 15 total devices. The presence of electric motors, fluorescent lights, halogen lamps, switching power supplies and dimmer switches on your network may diminish HomePlug® network performance. Avoid the use of extension cords with your HomePlug® devices. HomePlug®...
  • Page 80 LükWerks User Guide...

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