Fully-integrated, pc-based, professional digital video security system (2 pages)
Summary of Contents for WiLife Digital Video Surveillance System V 1.5
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User Guide Digital Video Surveillance System V 1.5 July 2006...
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WiLife, Luk, Luk Camera, Werks Software, LukWerks, and My LukWerks are trademarks of WiLife Inc. Microsoft .NET Framework, Microsoft, Windows, Windows Me, Windows XP, Windows 2000 are trademarks of Microsoft Corporation. All other product or service names are the property of their respective owners.
Introduction Thank you for purchasing the LukWerks Video Surveillance System. As you already know, LukWerks is a robust video monitoring system for your home or small business allowing you to view live, streaming video from up to six cameras. State-of-the-art Luk Cameras capture digital-streaming, full- color video and transmits the live feed to the Werks software application, which provides a user interface that is both user- friendly and powerful.
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ASIC ONCEPTS Before we dive into the overviews and how-to’s, let’s spend a few minutes explaining some basic concepts of the LukWerks system. 1. Easy Setup One of our first design goals was to deliver a system that you could setup in 15 minutes without special tools, drilling holes, running wires, or configuring networking equipment.
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with stunning live views into every camera while simultaneously recording any motion or scheduled events. Additionally, Werks uses a powerful alerts engine that communicates with your email server to notify up to ten e-mail addresses or cell phones that a camera has detected and recorded motion. When Werks detects motion on a specific camera, Werks will send out an email message, and at your option, you can set Werks to attached either a frame from the captured video or the video segment.
It can be plugged into a regular extension cord or non-surge power strip. 2) Likewise, do not connect the power supply unit or the WiLife camera into other Ethernet or Power- Over-Ethernet (POE) hardware. The Luk Camera and the Luk Camera power supply operate as a pair.
Note: You can find longer CAT 5e cable cables in our online store at www.lukwerks.com. ECEIVER The Receiver module provides the interface between the PC and the power line data link. It communicates with the PC via the USB. The PC sends commands to the cameras to configure and control them.
User’s Guide Chapters We designed this manual to be the ultimate resource for learning, understanding, and using the multi-faceted features within the Werks application to meet your personal or small business expectations. The content of the User’s Manual is laid out into five chapters, the first of which you have nearly completed. Here is a brief description of the remaining chapters: Chapters Getting Started...
Overview WiLife’s Werks application is very easy to deploy because of an installation process that we designed to be user-friendly. Depending on how comfortable you feel installing the application, you can choose to use the QuickStart instructions (found in the Installation Kit) or the comprehensive installation instructions provided in this chapter.
Before you begin the installation process, please review the contents of the kit to verify that all of the components necessary for a successful install are inside. If any of these listed items are not in the kit, please contact WiLife Customer Support for assistance. NDOOR...
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LukWerks User Guide A. W ELCOME TO THE INSTALL WIZARD The Werks install is ready to start. Simply click the NEXT> button to begin. A. I .NET F NECESSARY ERKS WILL GUIDE YOU THROUGH THE INSTALLATION OF ICROSOFT RAMEWORK The Microsoft .NET Framework is a collection of tools used by many software programs.
If you do not agree with the terms of the agreement, click the “I do not accept the terms in the license agreement” radio button and the installation will be terminated. Note: A copy of the license agreement can be found in two places: 1) In this user guide; and 2) on the program CD.
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WiLife USB Adapter, Other HomePlug Powerline Adapter, or Non-Powerline LAN. (Typically, the answer to this last question is the WiLife USB adapter.) LUG IN OWERLINE DAPTER Now, you are ready to plug in the USB Receiver.
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and performance of the LukWerks system. AMERA With the receiver plugged into your electrical outlet, you are ready to plug in your cameras. 1) Start by installing your cameras in a location near your PC. This makes it easier to adjust the focus if necessary. Once you have focused your camera, select a new location for the camera and use one of the convenient mounting...
Firewall Setup It is very likely that you have one of many Firewall applications running on your computer. These applications protect your computer from unwanted network connections, which sometimes are the result of viruses. Because Werks creates a new network using your home wiring and uses your Internet connection for email and remote viewing, you will need to configure your firewall to allow these connections.
Windows Firewall Auto-Alert Additional Cameras You can have up to six Luk Cameras in each LukWerks system. Adding new cameras is easy. Check our website periodically for news regarding any new cameras being released. 1 – P OSITION YOUR CAMERA a.
Once the camera appears, you can change its configuration, set a name, or adjust the picture options. (See the chapter on Setting System Options for information on these settings.) b. You did set a custom password If you HAVE set a custom camera password, you need to complete a few additional tasks. This is necessary because new cameras are shipped with no password (different from the custom password you have set).
Main Feature Buttons GO TO LIVE – thus allowing you to switch back and forth.) The WILIFE button takes you to the LukWerks website, where you can login to your My LukWerks account. (See the Werks Setup chapter to learn more about camera and program configuration options.)
Live View The Live View is the first screen that appears when you open Werks. From here, you can monitor live video feeds, change screen layouts, and enable and disable cameras and email alerts. This is a screen shot of the Live View, showing the components of the screen.
Using the Werks Application LukWerks User Guide Enable and Disable Alerts Once you setup your email alerts you can quickly set the alert state Click Enable and Disable from the main view. This feature is great for enabling email alerts as you leave for work or on a vacation, and turning them back off once Enabled Disabled...
If you select to save the frame in JPEG format, you have the ability to select the quality setting by entering a quality figure (from 1 to 100%) or manually moving the quality bar, as shown in the graphic below. The default name of the file represents the camera name and date.
Playback View Playback View allows you to find, view, and manage your recorded video segments, which Werks stores in a database on your computer. Your cameras create these segments according to your settings. By default, each camera is set to record when motion is sensed. You can also set the camera to record continuously during specific times or inhibit recording using the Recording Scheduler.
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HANGE INDOW To navigate using the Date/Time Header, left-click and drag your mouse on the header area above the time- lines. (This is the area with the dates and times.) Drag the time-line left or right and the whole thing moves. And you can even keep dragging beyond the limits of the time-line if you want The top of the Search Navigation window displays dates and times for each time division.
UESTIONS What do the colored buttons next to the camera names mean? A green button signifies that the camera is enabled for Playback mode. • A gray button indicates the camera has been disabled for Playback mode. The green and red video •...
Button Description Click to play video Go to the start of the last (or current) video segment Step back Video slow motion (turn jog dial counter-clockwise) Use Keyboard Playback Controls Werks has several keyboard shortcuts, which allow you to quickly navigate through video clips. Some navigation features are only available through the keyboard controls.
choose Protect Video Segment. You can easily identify a protected video segment because it will show red rather than green in the navigation window. (See Managing Disk Usage in the chapter on Werks Options for more details on disk space usage.) Note: You can also protect a video segment by right-clicking on a green video segment in the timeline and selecting Protect Video.
1) Connect your Werks PC to the Internet using a high-speed service like DSL or Cable Broadband. 2) Create a My LukWerks user account at www.wilife.com/register. 3) Setup the Remote Viewing options on the Werks Setup>Remote dialog.
LukWerks network over the Internet to you, wherever you are. LukWerks intelligently creates the most efficient path through your local routers to your remote device. You connect to your video feed by going to www.wilife.com and logging into your My LukWerks account – using your username and password (or PIN for cell phones).
The default configuration of your LukWerks system provides you with all of the basic features activated allowing you to have your own professional video surveillance system running in minutes. However, Werks gives you the ability to change the settings in order to enable additional features like email alerts and remote viewing.
Camera Options Use the Setup Camera dialog to view and modify properties for each camera— e.g. define a name, flip the display orientation, and adjust the image quality. You will find the default image settings work for most conditions. However, adjusting these options when conditions require is easy and straightforward. Launch the Camera Setup Dialog From the main Werks screen click the Dialog...
Here is a brief review of these options: Option Resolution Frame rate Bit rate Camera order Enable Motion LED Delete a Camera Setup > Camera > Camera # > When you unplug a camera from your system, Werks retains the settings of the camera (password, name, position, etc.), allowing you to move your camera to other needed locations around your home or office.
Each time the camera detects motion it alerts the Werks software and records the event and a few prior frames. Once motion is detected, the system records uninterrupted until 5-seconds after the motions stops. This could be seconds or minutes of compressed video. Review the Recording Dialog From the main Werks screen click the SETUP button and choose the Recording tab to modify your recording and disk usage settings:...
When you have the Setup > Recording dialog open, Werks enters a special mode that allows you to select and draw motion zones directly on the Live Video image. You must be in Live Mode to access the full functionality when working with motion zones.
Here is a quick overview of the Recording Schedule dialog: Dialog Create a New Recording Schedule Setup > Recording > SCHEDULE RECORDING TIME Create a new recording schedule to turn on continuous recording (for a specified time period) or to turn off all recording.
Click on the Camera # button for the camera you wish to change. Click the SCHEDULE RECORDING TIME button. Click on the recording schedule you wish to change in the Recording Schedules list To modify the selected schedule, change the Start, End, Day, or Mode and click APPLY. To delete the selected schedule, click DELETE.
Note: If you reduce the amount of disk space allocated to video files to a number less than that currently in use, Werks will slowly reduce the space used as new recordings are created. Click the APPLY button to apply the changes. Email Alert Management With Werks you can receive email and cell phone alerts (messages) when a camera detects motion.
When you click the TEST button, Werks shows ‘Sending’ on the button’s face. If Werks successfully connects to your server, it displays a message asking you to check your email to see if a test message arrived successfully. If Werks was unable to send the test message, it will provide you with an error message indicating the type of problem.
“My LukWerks” account at www.wilife.com/register. Learn more by reading the chapter Using Remote Viewing later in this user guide. Verify System Requirements Before beginning the setup, confirm that your system meets our recommended requirements. Unlike a minimal LukWerks setup, remote viewing consumes more resources and requires a high-speed internet connection to perform well.
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Status In the status fields, Werks reports current Remote Viewing information. Remote Viewing Status read Connected when Werks makes a successful like with the My LukWerks servers. Streaming Status tells you when someone is remotely viewing the local cameras. www.wilife.com/register...
Set Up Remote Viewing Note: Skip this step if you set up Remote Viewing during the Setup Wizard! Setting up Remote Viewing is a two-step process. First, you create your My LukWerks account and then enable Remote Viewing in Werks Software. These instructions assist you in completing both of these steps within the Werks Software: REATE ERKS...
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LukWerks automatically determines how to stream video to you in the most direct way. If Werks cannot find a direct path, we direct the video feed through WiLife’s network. We call this “Relayed Mode” and there is a three-minute time limit.
Advanced Options The Advanced dialog includes tools that assist you in maintaining the cameras and the application. These tools range from changing passwords to checking for software and firmware updates. Tools would be a more fitting title for the dialog. Review the Advanced Options Dialog Here we take a quick peak at the Advance dialog: Dialog...
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2 cameras. In the Connection Method section, tell Werks how your computer is connected to your cameras. (This is usually through the WiLife USB Adapter. However, if it is connected through a different HomePlug powerline interface, or a standard network LAN in your home, select those options.)
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6) Click Next > when the test is complete. The Search for Cameras screen displays. Cameras that have been discovered will display with active LED marks. Un-discovered cameras will display with gray LEDs. 7) When Werks has successfully found the number of cameras you told it to look for, it will display the "Name My Cameras"...
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Setting System Options LukWerks User Guide When you have completed the wizard, the last screen of the Wizard displays. Click Finish to close.
Rediscover Cameras Setup > Advanced > Find Camera section > On rare occasions, you may lose a camera due to powerline problems, bad weather, or even static electricity. Rediscover restarts the camera search process to locate cameras on the network that have a password matching your password (if you have set a password).
Check for Software Updates Setup > Advance > Application Updates section > Werks will compare the software and firmware version dates recorded on your PC with the latest versions available online. If your PC shows an older date for either one or both of them, Werks will offer to download and install the latest version.
This operation rebuilds your video database by examining each file in your Werks Video Directory. You may want to perform this operation if you suspect your video database has become corrupt by some hard disk or computer failure. The obvious sign of a corrupt database is missing video segments in the Playback window. This process may take a long time to complete if you select to rebuild the list for all cameras.
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Setting System Options LukWerks User Guide This is a rarely needed and used tool. It searches the current video path (e.g. the default C:\LukWerks video) for any video files that are not currently associated with a camera. This is possible if you have recently removed or changed cameras.
If Werks cannot find a direct path, we direct the video feed through WiLife’s network to you. We call this mode “Relayed Mode.” In this mode, there is a three-minute time limit.
Remote Viewing From a PC Note: This process assumes that you have completed the setup steps for Remote Viewing, located in Chapter 3. Remote viewing is a process that consists primarily of two easy steps – logging into your My LukWerks account and selecting which camera or cameras you want to view.
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Site Name Click on the site’s name to open the Manage My LukWerks page. Status LED Active Locations display with a green icon. Inactive Locations display with a red icon. Active locations without active cameras display with a yellow icon. IEW THE IDEO FOR AMERA...
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IEW THE IDEO FOR AMERAS The “Cycle” option allows you to view the live, secure feed for all of the cameras at the selected location one at a time. The Vieiwng page will rotate through each camera and will continue to do so until you turn the option off.
If you do not see video after a few minutes, consider switching to Relayed Mode, which uses our WiLife network and requires less browser ability. To switch to this mode, you simply click on the button SWITCH TO RELAYED MODE. You can switch back to Direct Mode at any time.
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1. Go to www.lukwerks.com 2. Click on the link “Have you forgotten your password?” 3. Enter your email address and click SUBMIT. LukWerks will send an email to you with a temporary password. 4. Log back into My LukWerks using this temporary password. At this point, we suggest that you change the temporary password to one that is easier to remember.
Note: It must be an active Internet email address. 6. Re-enter the email address in the Confirm Email field. 7. Click the button CHANGE USER LOGIN. An activation email will be emailed to you. 8. Open your email account and open the email that was forwarded to you by LukWerks. Follow the instructions in the email.
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The Manage My LukWerks page displays, as shown in the graphic below. To remove the entire location, click the checkbox next to the location name and then click the REMOVE CHECKED button. d. To remove one or more cameras, click the checkbox next to the cameras you wish to remove, and then click the REMOVE CHECKED button.
• Hint: Click the LIVE DEMO button to connect to the demo site to view live video from a WiLife test location. This option can be used to test your handheld to make sure that it is compatible for remote viewing.
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SING THE ERKS Your My LukWerks page allows you to see your LukWerk network all on one page. In the example on the right, you will notice the names of your locations and cameras. You will see if a Location is Offline or Available. Each camera name is a link that opens the Video Viewing Window and displays live video for the camera you selected.
We are ready to help you get the most benefit from your LukWerks system! If you have any questions about setup or operation, please visit our online support site or call our toll-free line. If one of these solutions does not solve your problem, please contact WiLife Customer Support and we will gladly assist you. You can contact us at...
Installation Problem Camera suction cup comes free from the window Setup Problems Setup Problem After a few minutes or even seconds Werks drops my camera The cable connecting the camera to the power supply is too short My primary camera is shown in the second camera position My cameras are recording too...
Video Problems Video Problem My video is fuzzy My video is too dark or too light My video windows are black and do not show video I cannot see images in low light conditions I cannot see the detail I need in on-screen objects My live video lags several seconds behind the real...
Exit Werks from the task tray icon. Click My Computer from the Start menu. In the address field, enter the path: “C:\Documents and Settings\All Users\Application Data\WiLife\LukWerks” Select and delete the file Werks.ini Reset each camera by pressing the reset button on the bottom of the camera with a paperclip while the camera is powered.
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Maintenance Problem Reset the camera by unplugging the power supply and then replugging it in to the wall. Werks does not see my Verify that the camera ON/OFF button on the main Werks window is set to ON. cameras ...
Status Lights We incorporated Light Emitting Diodes (LEDs) as part of our design for the Luk Camera, Power Supply, and USB receiver to make it easy to quickly diagnose many problems. AMERA TATUS IGHTS There are six status lights (LEDs) on the camera in various locations. Point the camera lens toward you with the three green LEDs on the right-hand side to read the following table.
Configuring Your Firewall Firewall Basics Firewall configuration issues are our most common support call. In this chapter, we help you understand and configure your firewall, saving you and us the trouble of a support call. Simply put, a firewall is a device, software or hardware, which controls the flow of network traffic between your computer and the outside world.
When you first start Werks, Microsoft Firewall will automatically provide you with a Windows Security Alert, asking you whether you want to block Werks. You should always choose UNBLOCK when the program name is Werks and the publisher is WiLife. NABLE ERKS...
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Configuring Your Firewall LükWerks User Guide If the Windows Firewall is enabled (On), select the Exceptions tab. On the Exceptions tab, check the Werks box to enable it for network communications. Next, click on the EDIT button. If you do NOT see Werks in the Programs and Services list (rare), you will need to choose Add Program…...
Norton Internet Security 2001 - 2005 Norton Firewall is a component of several Symantec security products including Norton Internet Security, Norton Personal Firewall, Symantec Client Security, and others. In most cases, Norton will automatically recognize that Werks is attempting to access the network.
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Configuring Your Firewall LükWerks User Guide If you do NOT find Werks in the Program list (rare), you will need to click the Add button. On the program dialog, enter the file name “c:\Program Files\LukWerks\werks.exe” and click Open. Now repeat the previous step. Finally, click on the Advanced tab and then the GENERAL button.
Norton Personal Firewall 2006 Norton Personal Firewall 2006 is a component of several Symantec security products that include Norton Internet Security, Norton Personal Firewall, Norton AntiVirus, Symantec Client Security, and others. While you are installing Werks, Norton Internet Security will automatically recognize Werks attempting to access the network.
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13) Here you need to set the Internet Access to “Permit All.” Click OK. NOTE: If you do NOT find Werks in the Program list (rare), you will need to click the Add button. On the program dialog, enter the file name “c:\Program Files\LukWerks\werks.exe”...
When you first start Werks, Zone Alarm will automatically provide you with a ZoneAlarm Security Alert, asking you whether you want to block Werks. You should always choose ALLOW when the program name is Werks.exe and the publisher is WiLife. 1) Run Werks.
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Configuring Your Firewall LükWerks User Guide On the ZoneAlarm Control page, click the Program Control option to show the Program Control Page. Then click the Programs tab and scroll down to the Werks program. Set each Access and Server option to Allow (as shown).
McAfee Personal Firewall McAfee distributes its firewall product in several packages including Internet Security Suite, Personal Firewall Plus, and Desktop Firewall. Though there are differences in the UI, they are largely the same. Like other PC firewall products, McAfee provides both automatic and manual configuration interfaces. By default, Personal Firewall will automatically prompt you to allow Werks.exe to access the Internet.
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Configuring Your Firewall LükWerks User Guide From the Internet Applications page, click the “New Allowed Application” link to open the Select Application dialog. Now enter “C:\Program Files\LukWerks\Werks.exe” in the File name field, and click Open. Finally, you can confirm that Werks is in the Internet Applications list and marked as “Allow Full Access”...
BlackICE Firewall BlackICE is the least friendly of all the firewalls we review here. There are two common implementations of BlackICE: those that have purchased a retail copy of PC Protection Firewall for personal use and those that unknowingly have a copy installed along with either software from an ISP, VPN, or other source. The primary difference between the two is this: The retail (full package) version of BackIce includes a user-interface for making changes.
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3) Click the Add button again. Enter the values shown: (Name: UPnP; IP Address: 172.29.0.0- 172.29.255.255; Check All Ports; Type:UDP; Mode: Accept; Duration of Rule: Forever) and click Add. 4) Click the Add button again. Enter the values shown: (Name: DHCP; IP Address: All Addresses; Port: 67; Type: UDP;...
Open the file firewall.ini with Notepad by double-clicking on the file. Find the [Manual UDP low REJECT] section and add these lines: ACCEPT, 169.254.0.0 – 169.254.255.255, 0 – 65536, UPnP, 2005-10-05, 02:44:06, PERPETUAL, 2000, unknown ACCEPT, 172.29.0.0 – 172.29.255.255, 0 – 65536, UPnP, 2005-10-05, 02:44:06, PERPETUAL, 2000, unknown 3) Save and close Notepad.
With Standard Spam Sentry Junk Mail Filter activated, EarthLink places SPAM in the “Junk Mail” folder. If LukWerks alert messages are not displaying in the Inbox, check the “Junk Mail” folder. To get alert messages to display in the Inbox, add the outgoing mail server name (i.e. smtp.wilife.com) to your Address Book.
To prevent LukWerks alert email from being marked as spam, add the outgoing mail server name (i.e., smtp.wilife.com) as a Contact. This server name is the same one that you specified in the Setup > Email tab screen > Outgoing Mail Server field.
Configuring Your Firewall LükWerks User Guide Opera M2 Opera M2 places SPAM in the “Spam” folder. To access email messages in this view, toggle the Hotlist by pressing F4, and double-click on "Spam." To get a LukWerks alert message out of this folder, right-click on the alert message and then select the "Not Spam"...
Configuring Your Firewall System Computer Requirements LukWerks requires these minimum requirements for proper operation. Additionally, we recommend a more powerful machine to achieve the best results. Requirement CPU Speed Minimum Recommended Minimum Memory (MB) Recommended Video Card (MB) Minimum DirectX 9 compatible Recommended Latest video driver Display Resolution:...
Included cable User provided requirements Connector pin out Illumination Property Size HYSICAL ETRICS Power Consumption Camera Body Dimensions Camera Weight Power Supply Dimensions Power Supply Weight DLC-810e Camera UTDOOR AMERA EATURES Processing Power Onboard Image Encoding Onboard Image Processing Resolution Frame Rate Bit Rate Color Depth...
Voltage Property Size HYSICAL ETRICS Power Consumption Camera Body Dimensions Camera Weight Powerline Networking LukWerks uses powerful power-line networking technology to allow users to easily install and setup your surveillance system. Networking specification Data Rate Data Encryption Security Key Networking protocol Camera discovery IP Address Space 85 - 265 Volts AC, 45 to 66 Hz...
Wall and Ceiling Mount Installation Installing the Luk Camera Wall and Ceiling Mount is simple. Use the recommended tools and drilling template below. As always, use caution to avoid injury. Recommended tools: Screwdriver, electric drill. Surface Softwood Hardwood Wallboard (use anchor) Pre-drill pilot holes before securing the camera to the surface.
Using the Product for illegal purposes or intentionally using the Product contrary to community • standards is expressly prohibited. WiLife reserves the right to modify, upgrade, and replace the Software by offering new software with or • without charge, at WiLife’s option.
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5. LIMITED WARRANTY. WiLife Warrants that the media on which the Software is provided shall be free from material defects for a period of ninety (90) days from date of purchase. WiLife and its suppliers provide the Software "AS IS." WILIFE AND ITS SUPPLIERS DO NOT WARRANT THE PERFORMANCE OR RESULTS YOU MAY OBTAIN BY USING THE SOFTWARE.
If a valid claim is received by WiLife for a covered defect within the Warranty Period, at its option, WiLife will (1) repair the product at no charge, using new or refurbished replacement parts, or (2) exchange the product with a product that is new or which has been manufactured from new or serviceable used parts and is at least functionally equivalent to the original product.
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WiLife in their original or equivalent packaging, prepay shipping charges, and insure the shipment or accept the risk of loss or damage during shipment. WiLife will ship the repaired or replacement products to you freight prepaid if you use an address in the continental United States, where applicable.
This device must be installed and used in strict accordance with the manufacturer’s instructions as described in the user documentation that comes with the product. Users of this equipment are cautioned that changes or modifications to this equipment not expressly approved by WiLife Inc. void the user’s authority to operate this equipment.
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LECTRIC HOCK AZARD When properly installed and configured, the LukWerks equipment is designed to protect users from exposure to hazardous voltage levels. This system should only be operated from the type of power source indicated in this guide and on the system’s label. If you are not sure of the type of power supplied to your home or building, consult your local power company.
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EILING OUNT Affix the mount to the wall or ceiling using the instructions provided in this manual. • Ensure the camera cable is routed in such a way as to preclude accidental pulling the camera off the • wall or ceiling. If, after falling, the camera exhibits degraded performance, has ceased operating, shows visible cracks or if there is evidence that internal components have come loose, disconnect the camera from its cable and follow the instructions in this manual for obtaining service repair.
NVIRONMENTAL AZARDS Please properly dispose of LukWerks packing materials. Cardboard, paperboard and plastic packing material can be recycled. Please consult your local recycling center for details. Burning this material is not recommended as it may release harmful chemicals into the environment. ROLONGED SE OF QUIPMENT...
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Regulatory and Safety LükWerks User Guide If your HomePlug®/USB Bridge is unable to connect to a Luk Camera, or if camera performance is unsatisfactory, try moving the camera’s power supply module to a different electrical outlet. If you suspect non-LukWerks equipment may be interfering with the operation of the LukWerks system (i.e. the LukWerks system only operates when the other equipment is turned off) placing a low-pass power line filter between the AC line and the non-LukWerks equipment may resolve the problem.
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