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This vacuum cleaner has a special thermostat that protects the vacuum in case of motor overheating. If the vacuum suddenly shuts off, proceed as follows:
1) Push the power switch to off and unplug the vacuum.
2) Check the vacuum for a possible source of overheating such as a full dust cup, blocked hose or clogged filter. If these conditions are found, fix them
and wait at least 30 minutes before attempting to use the vacuum.
3) After the 30 minute period, plug the vacuum back in and turn on the switch. If the vacuum still does not work, call the Eureka customer service helpline.
Problem
Motor will not start.
Vacuum does not
clean carpet.
No suction at the
end of hose.
Turbo nozzle will not turn.
Vacuum is hard
to push.
Burning smell; brush roll
will not turn.
6
Eureka Customer Service HELPLINE 1-800-282-2886
Problem solving
Make sure vacuum is turned off and power cord is unplugged.
N O T I C E : Thermal cut-off
Cause
Power switch not on.
Motor overheated.
Dust cup full / Filter is
dirty.
Hose /valve clogged.
Air path selector on
wrong setting.
Belt broken or worn.
Not in proper carpet
height setting.
Brush roll ON / OFF
pedal.
Dust cup full / Filter is
dirty.
Hose / valve clogged.
Air path selector on
wrong setting.
Debris in rotating
brush.
Not in proper carpet
height setting.
Belt broken or worn.
Belt broken or worn.
Brush roll clogged.
• Push power switch to turn vacuum on.
• See thermal cut-off warning for instructions above.
• Empty dust cup, clean and/or change filter.
• If picking up fine dust, the dust cup may not look full, but a fine
substance tends to reduce suction when it blocks air flow through the
filter and screen. Refer to page 2 for filter maintenance. Make sure filter,
screen and dust cup are installed properly.
• Remove clogs from the hose that restrict the airflow. Page 4.
• Clear blockage from hose / valve assembly. Page 4.
• Make sure air path selector knob is turned to 'FLOOR'
setting. Page 3.
• Replace a worn, cut, or out of shape belt. Page 5.
• Turn carpet height selector to another setting.
• For bare floors, step on brush roll pedal to turn brush roll OFF. For
carpet, turn brush roll ON. Page 3.
• Empty dust cup, clean and/or change filter.
• If picking up fine dust, the dust cup may not look full, but a fine
substance tends to reduce suction when it blocks air flow through the
filter and screen. Refer to page 2 for filter maintenance. Make sure filter,
screen and dust cup are installed properly.
• Remove clogs from the hose that restrict the airflow. Page 4.
• Clear blockage from hose / valve assembly. Page 4.
• Make sure air path selector knob is turned to 'FLOOR' setting. Page 3.
• Check turbo nozzle for debris.
• Turn carpet height selector to another setting.
• Replace a worn, cut or out of shape belt. Page 5.
• Check brush roll for debris. Page 4.
• Replace broken or out of shape belt. Page 5.
Solution
www.eureka.com
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