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Problem
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Curl or wave
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Wrinkles or creases
Back of printouts dirty
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Black pages
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• Check the paper type and quality. Both high temperature
and humidity will cause paper curl. See "Paper
Specifications" on
page
• Turn over the stack of paper in the paper tray. Also try
rotating the paper 180° in the paper tray.
• Open the rear output tray and try printing to the face up
output tray.
• Make sure that paper is loaded properly.
• Check the paper type and quality. See "Paper
Specifications" on
page
• Open the rear output tray and try printing to the face up
output tray.
• Turn over the stack of paper in the paper tray. Also try
rotating the paper 180° in the tray.
• The transfer roller may be dirty. See "Cleaning the Inside"
on
page
6.4.
• Check if the toner is leaking. Clean inside the printer.
• The toner cartridge may not be installed properly. Remove
the cartridge and reinsert it.
• The toner cartridge may be defective and need replacing.
Install a new toner cartridge.
• The printer may require repairs. Contact a service
representative.
Solving Print Quality Problems
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Solution
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A.2.
A.2.
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7.19
P
S
ROBLEM
OLVING