After-Sales Service; Transport/Handling - Whirlpool Washing Machine User Manual
Front-loading washing machine
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Also See for Washing Machine:
- User manual (32 pages) ,
- Use & care manual (12 pages) ,
- Instructions for use manual (11 pages)
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AFTER-SALES SERVICE
Before contacting After-Sales Service:
1.Try to remedy the problem yourself (see
"Troubleshooting Guide").
2.Restart the programme to check whether the
problem has solved itself.
3.If the washing machine continues to function
incorrectly, call After-Sales Service.
TRANSPORT/HANDLING
Never lift the appliance by the worktop when transporting.
1. Pull out the power plug.
2. Turn off the tap.
3. Remove the water supply and drain hose.
4. Drain residual water from the appliance and hoses (see "Removing The Filter"/"Draining Residual
Water").
5. Fit the transit bolts (obligatory)
30
Specify:
• The nature of the problem.
• The washing machine model.
• The service code (number after the word
SERVICE).
The After-Sales Service sticker is on the inside
of the door.
• Your full address.
• Your telephone number and area code.
After-Sales Service numbers and addresses can
be found in the guarantee booklet or contact the
dealer.
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Do you have a question about the Washing Machine and is the answer not in the manual?
Questions and answers
How do I open door after it has locked?
If the door of a Whirlpool washing machine won’t open, it could be due to several reasons:
1. Water Not Drained: If the machine detects water inside, it will keep the door locked to prevent spills. Ensure the drain is working properly.
2. Door Lock Failure: The door lock mechanism may be faulty and need repair or replacement.
3. Suds Condition: Excess detergent can create too many suds, preventing the door from unlocking.
To fix these issues:
- If water remains inside, try running a drain cycle.
- If excessive suds are present, run a rinse cycle to clear them.
- If the door lock is faulty, it may need to be manually released or replaced.
If none of these solutions work, consult a technician.
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