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HighPoint Thunderbolt NA762TB User Manual

High-performance thunderbolt storage
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NA762TB
High-Performance Thunderbolt™ Storage
User's Guide
V1.00
Mar. 9, 2014
HighPoint Technologies Inc.
1

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Summary of Contents for HighPoint Thunderbolt NA762TB

  • Page 1 NA762TB High-Performance Thunderbolt™ Storage User’s Guide V1.00 Mar. 9, 2014 HighPoint Technologies Inc.

  • Page 2: Table Of Contents

    APPENDIX A - Using the WebGUI (full guide) ..................19 APPENDIX B - Web RAID Management ICON Definition List ..............38 APPENDIX C - RAID Technology Explanation ..................40 APPENDIX D - Thunderbolt Daisy Chain configuration ................41 HighPoint Technologies Inc.

  • Page 3: Introduction

    A. NA762TB Enclosure x 1 B. Disk module x 8 (Installed) C. Thunderbolt™ cable x 1 (2 meters) D. Power Cord x 1 E. Hard Disk Drive mounting screw x 32 F. Key for HDD tray x 2 HighPoint Technologies Inc.

  • Page 4: Na762Tb Overview

    Monitors/Indicators : • Web base GUI RAID Manager for Remote Management • SMTP Support for Email Notification • FAN fail LED • Over Temperature LED • HDD fail LEDs Cooling Fans: • Two 80x 80x 25mm • Hot-Swappable HighPoint Technologies Inc.
  • Page 5 2. HDD Status LED: Flash Blue - HDD Access Indicator, Red - HDD Failure Indicator 3. Power on LED: White - Enclosure power on 4. Fan Status LED: Normal - Green, Failure - Red (too slow RPM or stop) 5. Temperature LED: Normal - Green; Over-temperature - Red HighPoint Technologies Inc.

  • Page 6: Setting Up The Na762Tb

    1. Place the NA762TB on a level surface and remove each disk module. step 2. Carefully insert the HDD into each disk module and secure them with the provided mounting screws. Once complete, insert each disk module back into the front panel of the NA762TB. HighPoint Technologies Inc.

  • Page 7: Connecting The Na762Tb To A Mac System

    Double-click the “uninstall.command” script file to uninstall the currently installed driver. b. Double-click the “HighPointIOP.mpkg” icon to install the driver package. You will be asked to input the administrator’s password in order to complete this. Once HighPoint Technologies Inc.
  • Page 8 OS X Disk Utility. In order to configure RAID array you will need to install the Web RAID Management software (also known as the WebGUI). step 1. WebGUI Installation Download and install the RAID Management software from the NA762TB product page: http://www.hptmac.com/series_NA762TB-Resources.php step 2. Running the WebGUI HighPoint Technologies Inc.

  • Page 9: Configuring Raid Arrays

    Device 1-N, where N refers to the disk module number. Click device icon, it will display detail device information. If any of the disks are not detected, check the corresponding disk module and make sure the drive is securely installed (see page 6 for more information). HighPoint Technologies Inc.
  • Page 10 If a RAID configuration is reported, click on Maintenance, displayed toward the right of the Status column and delete the array. Back up data first if you need to keep the data on this array before doing array deletion. step 3. Creating a RAID Array. HighPoint Technologies Inc.
  • Page 11 Correct, consistent parity information is essential for the integrity of data when rebuilding RAID 5 arrays. D. Select the Available Disks: Click the Select all button. E. Click the Create button to create the array. HighPoint Technologies Inc.
  • Page 12 The following diagram displays RAID5 foreground initialization in progress. step 4. After the array has been created, it will be displayed under the Logical tab. HighPoint Technologies Inc.

  • Page 13: Using The Raid Disk With Mac Os X

    Select the RAID volume, and select the Erase tab. Enter a name in the Name: field, and click the Erase button towards the bottom right-hand corner to format the array. Once complete, the RAID array will be ready for use, and will be mounted on the desktop. HighPoint Technologies Inc.
  • Page 14 2), and click on File. Select Eject from the drop-down menu to eject the RAID array. Note: The NA762TB supports Thunderbolt power management. While the NA762TB is connected to the host system using the Thunderbolt cable, shutting down the host will automatically power down the NA762TB HighPoint Technologies Inc.

  • Page 15: Deleting Raid Storage

    NOTE: For redundant RAID arrays (RAID 1, 5, 6, 10 or 50), a drive failure does not result in data loss. However, the array is now in an unprotected state and the failed drive should be replaced as soon as possible to avoid data loss. HighPoint Technologies Inc.
  • Page 16 GUI will indicate that the array is rebuilding (The “Status” shows Rebuilding and the percentage complete) as shown below. The rebuild time is approximately 2 hours per TB. 6) Once the rebuild is complete, the RAID array will return to the Normal status. Your data is now secure. HighPoint Technologies Inc.

  • Page 17: Expanding Raid Storage Capacity

    Check if the FAN and Temperature LED from the front panel of NA762TB is light on red. c. If the enclosure alarm actives, this is usually related to NA762TB hardware problem. Please contact Technical Support and report the issue. HighPoint Technologies Inc.

  • Page 18: Technical Support

    11. Technical Support If you encounter any problems while utilizing the HighPoint NA762TB, or have any questions about this or any other HighPoint Technologies, Inc. product, feel free to contact our Customer Support Department. Web Support: http://www.highpoint-tech.com/websupport/ Thunderbolt™ Support: Phone: (408)240-6108 Skype: HighPoint.Thunderbolt...

  • Page 19: Appendix A - Using The Webgui (Full Guide)

    Users connected to a local network can remotely access the WebGUI through the IP address the machine is located on. Open a terminal and type in the following command: ifconfig Once the IP address is obtained users can remotely access the machine by typing in the following address: http://IP Address:7402 HighPoint Technologies Inc.
  • Page 20 Total Capacity: Total capacity of all detected HDD’s Configured Capacity: Total GB of capacity configured for in Logical devices Free Capacity: Total GB of capacity that is free for use in creating a JBOD or RAID array HighPoint Technologies Inc.
  • Page 21 It lists controller other information such as processor type, temperatures, voltage, SDRAM, Battery, Firmware version, and SAS address. C. Update Firmware Controller BIOS/Firmware can be update from Physical page. Browse for BIOS image and click the Submit button. HighPoint Technologies Inc.
  • Page 22 Total capacity of the device Read Ahead: Caching mode to improve Read performance Write Cache: Caching mode to improve Write performance NCQ: Native Command Queuing, I/O commands that are in a queue are re-ordered for better efficiency HighPoint Technologies Inc.
  • Page 23 Physical Device Information: The physical disk attached to the RAID controller. 4.1 Logical - Create Array To create an array, users need to provide information to tell utility how to construct this array. This section gives a detail description. The following diagram shows the creation page. HighPoint Technologies Inc.
  • Page 24 A. Array Type Choose the RAID type to create. The NA762TB’s RAID controller supports RAID 0, 1, 5, 6, 10, 50 & JBOD. HighPoint Technologies Inc.
  • Page 25 4. Background: The RAID array is accessible while disk initialization is being performed. a. This option will delete all content on the disks. b. This method will slow the initialization process, but allows the array to be utilized immediately HighPoint Technologies Inc.
  • Page 26 Provides superior data protection when there is a power failure. Data is written directly to disk. E. Block Size Block sizes are adjustable from 16K through 1024K, default is 64K F. Number of RAID5 member disks This option is related to creating a RAID 50 array. G. Select All HighPoint Technologies Inc.
  • Page 27 Status: Status of RAID array. Other option include (Normal, Critical, Disable, Rebuilding, Verifying) Array Maintenance: Maintenance provides a selection of general maintenance features and options for the selected array: 1. Diagram 1: Array is in “Normal” Status HighPoint Technologies Inc.
  • Page 28 : This option is only available when RAID is in “Critical” status. Click the “add disk” button to add a new disk in. The following diagram shows how to add a free disk to join the critical array rebuilding. HighPoint Technologies Inc.
  • Page 29 RAID. Users can assign any free storage into spare pool. And any disk is in spare pool can be removed as well. The following diagrams show how to operate “spare pool”. HighPoint Technologies Inc.
  • Page 30 4.3 Logical – Logical Device Displays logical devices hosted by the NA762TB. HighPoint Technologies Inc.
  • Page 31 Warning: this option should only be enabled in the case of an emergency – data inconsistency or data loss may result. Review the Event Log before enabling this option, and check for HDD bad HighPoint Technologies Inc.
  • Page 32 Medium Priority is the default option – system resources are equally distributed between the rebuild procedure and other system tasks.  High High Priority – the majority of available system resources will be directed towards the rebuild procedure. HighPoint Technologies Inc.
  • Page 33 5.2 Setting - Email The NA762TB’s RAID controller can be configured to send Event Log entries to one or more E-Mail addresses. The email setting has SMTP setting and recipient which users need to configure it HighPoint Technologies Inc.
  • Page 34 The “Test” check-box is used to verify if email setting is working. 6 Web RAID Management Software - Event The Event tab will open the Event View interface. Event View logs all RAID related activity including administrative actions, warnings and hardware failures. HighPoint Technologies Inc.
  • Page 35 When the HDD goes beyond the threshold an alert will be triggered. SMART: SMART attributes for each HDD will be displayed. The following diagram display detail SMART information read out from HDD Schedule This allows user to schedule a task to run HighPoint Technologies Inc.
  • Page 36 RAID 1, 5, 6, 10 and 50 arrays. User can name each task and specify the frequency, date, hour, minute and second for each session. Regular maintenance is highly recommended for any redundant RAID array, and is essential for maintaining healthy, reliable storage configurations. HighPoint Technologies Inc.
  • Page 37 Recover can help repair RAID arrays that have been assigned the disabled status. This feature helps protect RAID configurations by storing multiple copies of RAID configuration data, which administrators can use to restore a disabled RAID array. Note: Please refer the How-To guide that explains this Recover feature: http://www.highpoint-tech.com/PDF/support/WebGUI_Recover_Feature.pdf HighPoint Technologies Inc.

  • Page 38: Appendix B - Web Raid Management Icon Definition List

    ), it indicates that the disk is not initialized and will need to be initialized for the 1 time before it can be used with HighPoint RAID card. The device status "Legacy". An existing file system has been created HighPoint Technologies Inc.
  • Page 39 The array is not available. Two scenarios can cause this to happen. First - a lost RAID disk member exceed the minimum required to maintain a RAID level. Second - a disk failed before the initialization or HighPoint Technologies Inc.

  • Page 40: Appendix C - Raid Technology Explanation

    Data archives and Striping performance, and for applications that ideal for application with dual medium write require that requires data rotating performance with frequent/heavy protection parity data protection in write sessions. case of up to two drives failure HighPoint Technologies Inc.

  • Page 41: Appendix D - Thunderbolt Daisy Chain Configuration

    Thunderbolt’s Daisy Chain feature can connect the host system with 6 Thunderbolt devices (or 5 devices and 1 display). Configuration 1: Connect the host with 6 Thunderbolt Devices. Configuration 2: Connect the host with 5 Thunderbolt devices and one display. HighPoint Technologies Inc.

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