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rDrive 6628TM
User Manual
1/10/18
Revision 1.0.1
HighPoint Technologies, Inc.
1

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Summary of Contents for HighPoint rDrive 6628TM

  • Page 1 6628TM User Manual 1/10/18 Revision 1.0.1 HighPoint Technologies, Inc.
  • Page 2 Backup your important data before using HighPoint's products and use at your own risk. In no event shall HighPoint be liable for any loss of profits, or for direct, indirect, special, incidental or consequential damages arising from any defect or error in HighPoint's products or manuals.
  • Page 3: Table Of Contents

    Checking Driver Installation ...................... 9 Installing the HighPoint rDrive Manager ................. 11 Formatting the RAID Volumes ....................12 Section 3: Using the HighPoint rDrive Manager ................... 14 How to Login to the rDrive Manager ..................14 Navigating the rDrive Manager ....................14 Overview Tab ...........................
  • Page 4 Rescan ........................28 Beeper Mute....................... 28 Settings Tab ..........................29 Enclosure ........................29 Email Notification ....................... 29 SMTP Setting ....................29 Add Recipient ....................30 Security ........................31 Password Setting ................... 31 System ........................32 Event ............................33 Storage Health Inspector (SHI) ....................33 Scheduler ........................
  • Page 5: Product Overview

    Mac platform with macOS 10.10 or later and Thunderbolt™ 3 capability. Armed with 16 to 96TB of pre-configured RAID storage, the rDrive 6628TM series can accommodate any budget and capacity requirement.
  • Page 6: Section 1: Hardware Installation

    Section 1: Hardware Installation Hardware Overview Panel Layout-Front View LED Indicators Disk Present: Solid blue Disk Active LED: Flashing blue Disk Failure LED: Solid red Disk rebuilding/identifying LED: Flashing red Power LED: Solid blue Panel Layout-Rear View...
  • Page 7: System Requirements

    2 to Thunderbolt 3 adapter  Mac OS X 10.10 or later Enclosure Setup 1. Connect the rDrive 6628TM to the host system with the Thunderbolt cable 2. Connect the rDrive 6628TM to power and turn on the power switch...
  • Page 8: Section 2: Setting Up Software For Mac Platforms

    Section 2: Setting Up Software for Mac Platforms Driver installation 1. Obtain the latest driver software for the rDrive 6628T from our website: http://www.highpoint- tech.com/USA_new/series-rd6628tm-download.htm#nav_bottom 2. Mount and enter the downloaded folder 3. Run the HighPointRR.pkg package 4. Follow the on screen installation instructions...
  • Page 9: Checking Driver Installation

    Checking Driver Installation 1. Select the Apple logo in the top left part of the screen 2. Select About this Mac 3. Select System Report 4. Select the Thunderbolt tab on the left 5. Check that RocketStor 6628T is present...
  • Page 10 6. Select the PCI tab on the left 7. Check that the RocketRAID 840A SATA Controller is present 8. Afterwards, check that rDrive-01 will be installed on the screen. rDrive-01 is configured as Raid 5 and its ready to use.
  • Page 11: Installing The Highpoint Rdrive Manager

    Installing the HighPoint rDrive Manager 1. Download the rDrive Manager files from http://www.highpoint-tech.com/USA_new/series- rs6628t-download.htm 2. Mount and enter the downloaded folder 3. Run the HighPointRSWebGUI.pkg package 4. Follow the on screen installation instructions 5. Log into the rDrive Manager by double clicking the desktop icon (see below)
  • Page 12: Formatting The Raid Volumes

    Formatting the RAID Volumes After creating a RAID array, your operating system will recognize that array as a logical disk. However, the array will not be accessible until it is formatted by the operating system. Format the volume when you have finished the following procedures 1.
  • Page 13 3. Select the Erase option near the top 4. Type in the name you want to use for your RAID array and select the format and scheme. Then, select Erase. 5. After the erase process is complete, select Done 6. Your RAID array is now mounted on the desktop...
  • Page 14: Section 3: Using The Highpoint Rdrive Manager

    Section 3: Using the HighPoint rDrive Manager How to Login to the rDrive Manager You can reach the rDrive Manager log in page either by:  Double clicking on the rDrive Manager icon created on your desktop  Opening your preferred web browser and typing http://localhost:7406 in the address bar.
  • Page 15: Overview Tab

    Overview Tab The Overview provides information regarding each HighPoint Enclosure connected to your computer detects. It is also the first page you see when logging in. It also provides the following information  Enclosure Properties  Storage Properties On the top left of the page is a drop down menu that allows you to select which controller you want to manage (if you have multiple HighPoint controllers connected).
  • Page 16: Array Config

    Array Config. When setting up a new array configuration make sure back up all the data on the disks. Afterwards click maintenance than delete to set up the disk for the new array. Delete The delete function is used to delete the already exist arrays so that the user has free disks to create another array.
  • Page 17: Quick Config

    Quick Config. 1. Choose the Raid level you would like (Refer to Table 2; RAID Reference Level)(P.38) 2. Select the disk type a. New disk is used for disk with no data on them b. Used disk is used for disks already having data...
  • Page 18: Advanced Config

    3. Click create on the bottom 4. Next, you will need to format the RAID Volume. Please check page 11 for more information. Advanced Config.
  • Page 19: Creating Array

    The Advanced Config. tab has the following functions:  Create Array  Spare Pool  Logical Device  Rescan  Beeper Mute Creating Array...
  • Page 20 Array Type  JBOD: Just a Bunch of Disks  RAID 0: Striping  RAID 1: Mirroring  RAID 5: Rotating Parity bit (Single parity)  RAID 6: Rotating Parity bit (Dual parity)  RAID 10: Striping Mirrored array  RAID 50: Stripping RAID 5 array Each RAID level has its pros and cons based on the application you use it for (Note: Refer to RAID level Quick Reference.)
  • Page 21: Spare Pool

    when processing large I/O requests. Multiple physical drives working in parallel increases the throughput, meaning better performance. For smaller I/O requests (512 bytes to 4 kilobytes), it is better to have each individual disks handle their own I/O request, improving the IOPS (I/O per second), rather than having one tiny I/O request being handled by multiple disks.
  • Page 22: Logical Device

    4. Click Add Spare, and confirm by selecting OK from the pop-up window: 5. The disk has now been assigned as a spare. Click OK to confirm: 6. Disks added to the spare pool will be displayed under Spare Pool and can be removed by checking the box before the target drive, then clicking the Remove Spare button.
  • Page 23 Normal Arrays with the Normal status are healthy and functioning properly. Arrays with the Normal status will have the following options:  Delete: deletes the selected RAID array  Unplug: powers off the selected RAID array – once powered off, the physical disks can be safely removed from the RAID controller o To detect the disk again you can wait for the system to detect the disk or you can turn the power off and on for a quicker solution...
  • Page 24 Critical Arrays in the Critical status can be accessed and utilized, but are no longer fault tolerant. A Critical array should be rebuilt as soon as possible to restore redundancy. A critical status array has all the normal status options except the following: ...
  • Page 25 Disabled An array with the Disabled status means that the RAID level does not have enough disks to function.  Your data will be inaccessible  Rebuilding will not trigger, since the RAID array does not have enough parity data to rebuild. Your options in Maintenance are: ...
  • Page 26: Expanding An Existing Array

    Expanding an Existing Array Important: It is recommended that the array be Verified/Rebuilt before Expanding or Migrating. Once you start an OCE/ORLM procedure, you can stop the process, but it must be resumed until completion. To add more capacity to your current configuration follows these steps: 1.
  • Page 27: Physical Device Information

    The Logical Device Information will change the status to migrating. Physical Device Information  Location: which controller and port the drive is located in  Model: model number of the drive connected  Capacity: total capacity of the drive  Max Free: total capacity that is not configured...
  • Page 28: Rescan

    The following properties are part of the Physical Devices Information  Model: model number of the physical drive  Capacity: total capacity of the physical drive  Revision: HDD device firmware revision number  Read Ahead* (Enable/Disable): enabling disk read ahead will speed up read operations by pre- fetching data and loading it into RAM ...
  • Page 29: Settings Tab

    Settings Tab Enclosure Review the rDrive unit information or update the BIOS/Firmware Email Notification Setting up the event notification via SMTP Email server You can instruct the controller to send an email out to the recipients of your choosing when certain events trigger (for more information, see Event Tab).
  • Page 30: Add Recipient

    To set up email alerts: 1. Check the Enable Event Notification box. 2. Enter the ISP server address name or SMTP name 3. Type in the email address of the sender (email account that is going to send the alert) 4.
  • Page 31: Security

    Security This section allows you to change the log-in password, Port Number and enable or disable localhost access. Password Setting To change your password type your new password, confirm it, and then click Submit Note: if you are locked out of the rDrive Manager and do not remember your password, do the following ...
  • Page 32: System

    When the rebuild is finished, the data may be accessible but may also be inconsistent, due to any bad sectors that were ignored during the procedure. If this option is enabled, HighPoint recommends checking the event log periodically for bad sectors warnings. Rebuild Priority (default: Medium) ...
  • Page 33: Event

    Event The event view is a basic error logging tool built into the rDrive Manager Icon Name Definition Information Includes general administrative tasks:  Create/delete arrays  Configuring spares  Rebuilding arrays  Configuring event notifications  Configuring maintenance Warning Alerts issued by the Host Adapter: ...
  • Page 34: Scheduler

    Scheduler To enter the Scheduler, select Schedule a Task on the SHI page The Scheduler enables you to schedule disk/array checkups to ensure disks/array are functioning optimally. How to Create a New Verify Task All arrays will appear under New Verify Task 1.
  • Page 35: Help

    Online Help redirects you to additional documentation concerning the rDrive Manager. Register Product takes you to the HighPoint Online Web Support Portal. On this page you can create a new customer profile where you can register your product, or post an online support ticket The Configuration Record feature simplifies the process of gathering system and configuration information when submitting a technical support inquiry.
  • Page 36: Section 4: Troubleshooting

    Section 4: Troubleshooting Handling Critical Arrays When your disk status turns critical, your array as a whole is still accessible, but one or more disks are faulty (depending on your RAID level), and the array is in danger of failing. Common scenarios for critical status ...
  • Page 37: Rebuilding Stops Due To Bad Sectors

    Online RAID Roaming One of the features of all HighPoint RAID controllers is online array roaming. Information about the RAID configuration is stored on the physical drives. So if a card fails or you wish to switch cards, the RAID...
  • Page 38: Appendix

    Appendix Table 1: rDrive Manager Icon Guide Critical: Missing Disk A disk is missing from the array bringing it to ‘critical’ status. The array is still accessible but another disk failure could result in data loss. Verifying The array is currently running a disk integrity check. Rebuilding The array is currently rebuilding meaning you replaced a failed disk or added a new disk to a ‘critical’...
  • Page 39 Spare The device is a spare drive, it will automatically replace any failed drive part of an array. Normal The array status is normal Initializing The array is initializing, either foreground or background initialization Initialization Stopped The initialization has been stopped. Current status is uninitialized. Critical: Inconsistency Data in the array is inconsistent and needs to be rebuilt.
  • Page 40: Contacting Technical Support

    RAID 6 parity 50-75% two drives failure sessions. data protection Contacting Technical Support For any help and support, please submit the following  Support ticket online at http://www.highpoint-tech.com/websupport/  Configuration record...

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