TROUBLESHOOTING, TECHNICAL AND
WARRANTY INFORMATION
TROUBLESHOOTING AND FAQ'S
Please check the manual thoroughly before contacting Telstra.
Symptom
How do I check the
software version?
How do I reset to
factory defaults?
How do I check the
SMS service centre
number?
How do I configure
the MMS Settings?
How do I configure
Email settings?
How do I copy
Contacts to or from
my SIM card?
Solution
Enter *983*32# on the dial pad.
Menu > Settings > Phone > Master Reset > 0000
Menu > Messages > Settings >Text Msg Settings
Menu > Messages > Settings > Mul.Msg Settings
Menu > Messages > Tab right for Email >
Settings > Mailbox Settings > Options > New
Menu > Contacts > Options > Advanced > USIM
Management >
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