Motorola DS3508 Product Reference Manual page 39

Troubleshooting (Continued)
Table 3-1
Problem
Digital scanner decodes bar
code, but does not transmit the
data to the host.
Host displays scanned data
incorrectly.
Digital scanner emits
high/high/high/low beeps when
not in use.
Digital scanner emits low/high
beeps during programming.
Digital scanner emits
low/high/low/high beeps during
programming.
Possible Causes
Digital scanner is not programmed for
the correct host type.
Interface cable is loose.
If the digital scanner emits 4 long low
beeps, a transmission error occurred.
If the digital scanner emits 5 low
beeps, a conversion or format error
occurred.
If the digital scanner emits
low/high/low beeps, it detected an
invalid ADF rule.
If the digital scanner emits high/low
beeps, the scanner is buffering Code
39 data.
Digital scanner is not programmed to
work with the host.
RS-232 receive error.
Input error or Cancel bar code was
scanned.
Out of ADF parameter storage space.
Maintenance & Technical Specifications
Possible Solutions
Scan the appropriate host type
programming bar code. See the
chapter corresponding to the host type.
Re-connect the cable.
Set the scanner's communication
parameters to match the host's setting.
Configure the digital scanner's
conversion parameters properly.
Program the correct ADF rules. Refer
to the Advanced Data Formatting
Programmer Guide.
Normal scanning a Code 39 bar code
and the Code 39 Buffering option is
enabled.
Scan the appropriate host type
programming bar code.
For RS-232, set the digital scanner's
communication parameters to match
the host's settings.
For a Keyboard Wedge configuration,
program the system for the correct
keyboard type, and turn off the CAPS
LOCK key.
Program the proper editing options
(e.g., UPC-E to UPC-A Conversion).
Normal during host reset. Otherwise,
set the digital scanner's RS-232 parity
to match the host setting.
Scan the correct numeric bar codes
within range for the parameter
programmed.
Erase all rules and re-program with
shorter rules.
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