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A
B
C
D
E
F
G
STEP 2
U
H
SING THE
EADSET
Begin by connecting the Headset Cord
to the Headset
Jack
.
The Headset included with the T20 Headset Telephone
can be used with the Adjustable Headband
or with
one of the Earloops
.
HEADBAND USE
A
Snap the Headband
into the back of the Headset
Assembly . Press the Ear Cushion Assembly
onto the
Headset Assembly , aligning the notch in the ring with
the Voice Boom
.
B
Place the Headset on either ear and adjust the Headset
to a comfortable position by moving the Adjustable
Headband
.
Position the Voice Boom
near the corner of your mouth.
EARLOOP USE
C
Press the Pivot Ball Ring
onto the Headset Assembly.
Insert one of the Earloops
into the Pivot Ball. You
may need to try each size to find the most comfortable
fit. Slip the Earloop over your ear and position the Voice
Boom
near the corner of your mouth.
CLOTHING CLIP
D
The Clothing Clip
keeps the Headset free from the
weight of the cord. Attach the clip to your clothing
at about chest level. Allow enough slack in the cord
(approximately 6 inches) to permit your head to move
without pulling on the Headset or the Clothing Clip.
You are now ready to make or receive calls.
D
IAGRAM
STEP 3
P
C
LACING A
ALL
With the Headset in position, place a call by pressing
E
Line 1
or Line 2
for a dial tone. The On Line
and Line 1
or Line 2
Indicator Lights will go on.
Dial the desired number using the Twelve Button Dial
Pad
.
When your party answers speak normally. If your party
cannot hear you, see Troubleshooting.
Adjust the Listen Volume Control
as needed to hear
the other party.
REDIAL FEATURE
The base unit will store the last number dialed. The last
number can be automatically redialed by pressing the
Redial Button .
CONFERENCE CALLS
The T20 allows you to arrange conference calls between
yourself and two other callers. Place caller one on hold by
pressing the Hold Button . Answer or originate a call on
the other line. When the second caller answers, press the
Conference Button .
R
C
ECEIVING A
ALL
With the Headset in position, when the ringer notifies you
E
of an incoming call, press the appropriate line button
(Line 1
or Line 2
) to answer the call.
D
K
IAGRAM
EY
BASE FRONT
Listen Volume
18
1
Headset Holder
Control Conference Button
19
(P/N 46356-01)
20
Tone Control
2A
Standard Line Cord
BASE REAR
2B
Dual Line Cord [White
21
AC Power Adapter
Flag]
(P/N 45671-01 120V) or
On Line Indicator Light
(P/N 45671-02 220V - 240V)
3
22
Telephone Line 1/2 Jack
Twelve Button Dial Pad
4
23
Telephone Line 2 Jack
Flash Timing Switch
5
24
AC Power Adapter Jack
Tone/Pulse Switch
6
HEADSET
Ringer Volume Control
7
(both configurations shown)
25
Cord
Hold Button
8
26
Clothing Clip
Redial Button
9
(P/N 43220-01)
Mute Indicator Light
10
27
Adjustable Headband
Mute Button
(P/N 43298-01)
11
28
Earloops (3 sizes)
Line 1 Indicator Light
12
(P/N 43297-01)
Line 1 Button
13
29
Headset Assembly
(P/N 45647-04)
Headset Jack
14
30
Voice Boom
Line 2 Button
15
31
Pivot Ball Ring
Line 2 Indicator Light
16
(P/N 45650-01)
Flash Button
17
32
Ear Cushion Assembly
(P/N 43299-01)
F
EATURES
HOLD BUTTON
The Hold Button
allows you to suspend an active telephone
call on Line 1 to answer or originate a second call on Line 2
or vice versa.
FL ASH FEATURE
If your telephone service includes call waiting, the Flash
Button
allows you to toggle between two calls. When your
phone alerts you to a second call, press the Flash Button to
place the current call on hold and to immediately connect
you to the second call. Press the Flash Button again to return
to the first caller.
This feature can also be used with most office telephone
systems to transfer a call to another extension. Press Flash to
hear a dial tone, enter the extension number, after the
extension rings, press Flash again or hang up to transfer the
call.
MUTE FEATURE
When you activate the Mute Button
, the calling party
cannot hear your voice but you will be able to hear the
calling party.
TONE FEATURE
The tonal quality of the incoming call can be adjusted by
moving the Tone Control
.
STEP 1
S
ETUP
The T20 Headset Telephone may be connected to two
G
separate telephone lines.
Turn the T20 base over and insert the Headset Holder
F
Connect the AC Power Adapter
to the T20 AC Power
G
Adapter Jack
and a wall outlet.
Connect the T20 to the telephone wall jack.
If the jack is dual-line, connect the Dual Line Cord
with the white flag to the Telephone Line 1/2 Jack
If each line is a separate jack, connect one of the Wall
Cords
to the Dual-Line Jack
and the other to the
Line 2 Jack
.
Set the Tone/Pulse Switch
to match your phone service
(usually tone). If you are not sure, call your local
telephone provider.
Set the Ringer Volume Control
for incoming calls to
your preferred level.
Plug the Headset Cord
into the Headset Jack
.
For most U.S. users, the Flash Timing Switch
should
be set to "3", however, trying other settings will not harm
the T20 or your phone line.
T
ROUBLESHOOTING
PROBLEM: I CANNOT HEAR A DIAL TONE
SOLUTION:
Make sure all connections are correct and firmly in place.
Ensure AC Power Adapter
is connected and power is on.
Make sure you have pressed Line 1
or Line 2
and
corresponding Indicator Light
or
is on.
Adjust Listen Volume Control .
Ensure that Headset is centered on your ear.
PROBLEM: I CANNOT DIAL A NUMBER
SOLUTION:
Make sure Tone/Pulse Switch Setting is correct .
PROBLEM: CALLER CANNOT HEAR MY VOICE
SOLUTION:
Make sure the Mute Button
is turned off with the
Indicator Light
off.
Adjust Headset so the microphone is closer to your mouth.
PROBLEM: ONLY ONE LINE IS WORKING.
SOLUTION:
Make sure you are using correct cable and Line Jack,
or .
P
H
D
LANTRONICS
ELP
ESK
The Plantronics Technical Assistance Center (TAC) is ready
to assist you! Dial (800) 544-4660 x5538 Sunday 5p.m.
through Friday, 5p.m. Pacific Time or visit the Support section
of our website at www.plantronics.com. For accessibility
information also call the Technical Assistance Center.
.
.
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