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Troubleshooting
Check the lists below and on the next page before calling for assistance or service. If you still need help, call
Sears Service at 1-800-4-MY-HOME.
MICROWAVE OVEN DOES NOT WORK
PROBLEM
Nothing works.
The microwave oven will
COOKING TIMES
PROBLEM
Food is not cooked enough.
The display shows a time
counting down but the
oven is not cooking.
TURNTABLE
PROBLEM
The turntable will not turn.
TONES
PROBLEM
Y
programming or
end-of-cycle tone.
not
run.
CAUSE
outlet. (See the "Electrical Requirements "and " Electrical
Connection" sections.)
You are using the oven as a timer. Touch STOP to cancel
the Kitchen Timer.
You did not touch START.
You did not follow directions exactly.
cancel that operation.
CAUSE
than normal. Your electric company can tell you if the line voltage
is low. Your electrician or service technician can tell you if the
outlet voltage is low.
Microwave Power Levels chart.
efer to the Microwave Cooking Tips section.
You have set the controls as a Kitchen Timer. Touch STOP to
cancel the Kitchen Timer.
CAUSE
restart the oven. If the
Service at 1-800-4-MY-HOME. Cooking without the turntable can
give you poor results .
CAUSE
The sound has been set to OFF. See Turning Sound On/Off section.
EN-40
er has tripped.
re.
. .
g. Touch STOP to
.
y.
e. The glass plate should be
y. Remove the turntable and
hub
still does not move, call Sears
d.
g. Check the
t.
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