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8.6
Connection Problems
Synchronization Problems
Make sure that no other connection is being used.
In some specific cases, A701 may experience connection problems when it
is connected to a Windows computer running ActiveSync 4.0. The
problems may be caused by the interoperability with desktop firewall
applications, applications that manage network traffic, or LAN
configuration tools. To resolve the problems, please tap
Connections
.
ok
Make sure that you have installed the correct version of ActiveSync on your
desktop computer. Install the version ActiveSync included with your A701.
You can also check the version of the operating system by tapping
Settings
System
mayu display "Microsoft® Windows Mobile™ Version 5.0 OS 5.1.195
(Build 14955.2.3.0)." Check the first number after "14955" (your A701
may not display the same number). If the number is "2," you can use
ActiveSync 4.1.
Cable Connection Problems
Make sure that your A701 and your desktop computer are both turned on
before establishing the connection.
Make sure that the cable is securely plugged into the USB port on your
desktop computer.
Modem Connection Problems
Unable to dial out
Make sure that the telephone line is connected correctly.
Troubleshooting and Maintenance
, and then clear
USB to PC
About
Version
Enable advanced network functionality
. For example, the version information
Settings
8-6
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