Problem
Does not display any message on
the front panel.
No Picture
Poor picture quality
No Sound
Remote Control does not operate
No or Bad Signal
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w Check the main power cable and check that it is plugged into a suitable power
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outlet.
w Check the STB main power switch 'ON' at the rear of the STB.
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w See 'Does not display any message on the front panel' above.
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w To match the STB system with your TV system (PAL/NTSC), press V.Format button until
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a picture is displayed.
w Check the video output port is firmly connected to the TV or VCR.
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w Check that you have selected the Video Input on your TV.
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w Press the STB button on the remote to assure you are controlling the STB and no
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other device with the remote.
w Check the brightness level of the TV.
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w Check the resolution that your TV supports, and set the proper resolution with the
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remote Resolution button to obtain a picture.
w See 'No Picture' above.
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w Check the signal level, if this is low then tries adjusting the alignment of your dish.
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w See 'No Picture' above.
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w Check the volume level of the TV and STB.
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w Check the Mute status of the TV and STB.
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w Point remote control directly towards the STB.
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w Check that the STB button lights up when you press any button
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w Check and replace batteries.
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w Check the LNB; Replace the LNB if necessary.
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w Check the cable from the LNB.
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w Check the position of the dish; realign dish if necessary.
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w If you are using a DiSEqC 1.0 switch, check that you have connected and
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programmed the LNBs to the correct connections on the switch.
w Check the 'Signal Level' and the 'Signal Quality'.
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Solution