Troubleshooting - Dimplex Cassington CSN20 Instructions Manual

Troubleshooting

Symptom
The ame e ect will
not start.
The ame e ect is
too low.
Unpleasant smell
when unit is used.
The ame e ect has
too much smoke.
Main lamps are not
working and there
are no ames or
smoke.
Condensation on
inner glass surfaces
Cause
Mains plug is not plugged in.
Switch A is in the 'ON' (I) position, but
mode Switch B has not been pressed. (See
Fig.2)
Low water level.
Low voltage connector not connected
properly. (See Fig.8)
Flame e ect control knob is set too low.
(See Fig.2)
The water in the sump may be too high
due to the drawer being opened and
closed a number of times, water tank
removed a number of times, or the re has
been moved.
Metal Disc at the base of Sump might be
dirty (See Fig.13)
Dirty or stale water.
Using un ltered tap water.
Flame e ect setting is too high.
There is no water in the tank.
Glass surfaces may be cold
Corrective Action
Check plug is connected to wall socket
correctly.
Press Switch B once for ame e ect.(See
Fig.2)
Check the water tank is full and there is
water in the sump.
Check that the connector is inserted
correctly. (See Fig.8)
Increase level of ame by turning Control
knob C to the left slowly. (See Fig.2)
If water level in the sump is more than
40mm, the sump should be removed and
emptied in the sink.
Clean Metal Discs with soft brush supplied.
(See Fig.13) See 'Maintenance. ' for a step by
step procedure.
Clean the unit as described under
maintenance.
Use only ltered tap water.
Turn the ame e ect Control knob C to the
right until it is at minimum and slowly turn
to the left, about ¼ a turn, at a time. Give
the ame generator some time to adjust
before increasing. (See Fig.2)
Follow instructions under
Maintenance, 'Filling the water tank' .
Check the plug is connected to wall
socket correctly.
Switch 'A' Fig. 2 is in the 'ON' ( I ) posi-
tion.
Press switch 'B' Fig.2 until you can hear
one beep only, for ame e ect.
Open stove doors slightly until glass
warms up.
Turn down ame e ect during this
process.