Warranty Services - Spektrum SR200 Instruction Manual

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WARRANTY, TORT, NEGLIGENCE, STRICT LIABILITY OR ANY OTHER THEORY OF LIABILITY,
EVEN IF HORIZON HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Further,
in no event shall the liability of Horizon exceed the individual price of the Product on which
liability is asserted. As Horizon has no control over use, setup, final assembly, modification
or misuse, no liability shall be assumed nor accepted for any resulting damage or injury.
By the act of use, setup or assembly, the user accepts all resulting liability. If you as the
purchaser or user are not prepared to accept the liability associated with the use of the
Product, purchaser is advised to return the Product immediately in new and unused
condition to the place of purchase.
Law
These terms are governed by Illinois law (without regard to conflict of law principals).
This warranty gives you specific legal rights, and you may also have other rights which
vary from state to state. Horizon reserves the right to change or modify this warranty
at any time without notice.

WARRANTY SERVICES

Questions, Assistance, and Services
Your local hobby store and/or place of purchase cannot provide warranty support or
service. Once assembly, setup or use of the Product has been started, you must contact
your local distributor or Horizon directly. This will enable Horizon to better answer your
questions and service you in the event that you may need any assistance. For questions
or assistance, please direct your email to productsupport@horizonhobby.com, or call
877.504.0233 toll free to speak to a Product Support representative. You may also find
information on our website at www.horizonhobby.com.
Inspection or Services
If this Product needs to be inspected or serviced, please use the Horizon Online Service
Request submission process found on our website or call Horizon to obtain a Return
Merchandise Authorization (RMA) number. Pack the Product securely using a shipping
carton. Please note that original boxes may be included, but are not designed to withstand
the rigors of shipping without additional protection. Ship via a carrier that provides tracking
and insurance for lost or damaged parcels, as Horizon is not responsible for merchandise
until it arrives and is accepted at our facility. An Online Service Request is available at
http://www.horizonhobby.com under the Support tab. If you do not have internet access,
please contact Horizon Product Support to obtain a RMA number along with instructions
for submitting your product for service. When calling Horizon, you will be asked to provide
your complete name, street address, email address and phone number where you can be
reached during business hours. When sending product into Horizon, please include your
RMA number, a list of the included items, and a brief summary of the problem. A copy
of your original sales receipt must be included for warranty consideration. Be sure your
name, address, and RMA number are clearly written on the outside of the shipping carton.
Notice: Do not ship LiPo batteries to Horizon. If you have any issue with a LiPo
battery, please contact the appropriate Horizon Product Support office.
Warranty Requirements
For Warranty consideration, you must include your original sales receipt
verifying the proof-of-purchase date. Provided warranty conditions have been met,
your Product will be serviced or replaced free of charge. Service or replacement decisions
are at the sole discretion of Horizon.
Non-Warranty Service
Should your service not be covered by warranty service will be completed and
payment will be required without notification or estimate of the expense unless
the expense exceeds 50% of the retail purchase cost. By submitting the item for