Foscam FI9801W User Manual
Foscam FI9801W User Manual

Foscam FI9801W User Manual

Outdoor hd wireless ip camera
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Model: FI9801W
Outdoor HD Wireless IP Camera

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Table of Contents
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Summary of Contents for Foscam FI9801W

  • Page 1 Model: FI9801W Outdoor HD Wireless IP Camera...
  • Page 2: Table Of Contents

    Table of Contents 1 Overviews ................................2 1.1 Key Features .............................. 3 1.2 Read Before Use ............................3 1.3 Packing Contents ............................3 1.4 Physical Description ........................... 4 2 Surveillance Software GUI ..........................6 2.1 Login Window ............................. 6 2.2 Surveillance Window ..........................8 3 Advanced Camera Settings ..........................
  • Page 3: Overviews

    4.3 Specification .............................. 58 5 OBTAINING TECHNICAL SUPPORT ......................59 FOSCAM FI9801W is an integrated wireless IP Camera with a color CMOS sensor enabling viewing resolution 1280*720. It combines a high quality digital video camera, with a powerful web server, to bring clear video to your desktop from anywhere on your local network or over the Internet.
  • Page 4: Key Features

     Supports image snapshot  Supports dual-stream  Supports IR-Cut and the filter change automatically  Embedded FOSCAM DDNS(dynamic domain name service) Service  Supports remote viewing & record from anywhere anytime  Multi-level users management with password protection  Motion detection alert via email or upload image to FTP ...
  • Page 5: Physical Description

    Front Panel Figure 1.1 1 WIFI Antenna: Wireless Antenna 2 Infrared LED: 36 IR LEDs 3 LENS: CMOS sensor with fixed focus lens Induction IC Interface Figure 1.2 1) Reset button : Press and hold on the reset button for 5 seconds. Releasing the reset button, the password will back to the factory default administrator password.
  • Page 6: Bottom View

    There are up to three labels located at the bottom of the camera; this is an important feature of original Foscam cameras. If your camera does not have labels as shown in Figure 1.3, it may be a clone. Cloned Foscam cameras can not use original firmware and are not eligible for warranty or technical services.
  • Page 7: Surveillance Software Gui

    Please refer to the Quick Installation Guide if you install the camera at first time. After finishing quick installation, you can take time to learn the operation of the software. Figure 2.1 Please check the login window above, it was divided to 5 sections from no. 1 to 5. Section1 Enter the User name and password The default administrator username is admin with no password, please reset the password at...
  • Page 8 Note: When the network bandwidth is badly you’d better select Sub Stream and the video will be more fluency. Section4 Select the language You can select the language you need via click on the language dropdown list to switch. Section5 Login the camera Click Login button and you will see the surveillance windows.
  • Page 9: Surveillance Window

    2.2 Surveillance Window Figure 2.3 Section1 FOSCAM Logo/ LiveVideo / Settings buttons : FOSCAM LOGO : Path to surveillance window. Click this button and back to the surveillance window : Path to Administrator Control Panel, Click it, and it will lead to Administrator Control Panel and do advanced settings.
  • Page 10 Figure 2.4 Section3 Mode/ Stream / Mirror/ Flip buttons Mode 1) 50HZ ---------Indoor surveillance (Region: Europe, China) 2) 60HZ ---------Indoor surveillance (Region: USA, Canada) Stream The default Stream supports four modes: 0/720P/30fps/2M, 1/VGA/25fps/2M, 2/VGA/ 15fps/ 1M and 3/ VGA/10fps/200 The format of the stream type is Stream type no. / Resolution / Maximum frame rate/ Bit rate 1) Stream type no.
  • Page 11 narrow, and bit rate is large, that will lead to video cannot play well. You can reset the stream type on Settings-> Video-> Settings panel( chapter 3.4.1). After changing, please re-login the camera and you can see the modification. Section4 IR LED Lights Click IR LED Lights and there are two modes to adjust the infrared led: Auto and Off .
  • Page 12 Section7 Play/Stop/ Talk/Audio/ Snap/ Record/ Full screen button 1------Play Click it to play the video of the camera 2------Stop Click it to stop the video of the camera 3------ Talk: Click the button and the icon will become to , then talk to the microphone that connected with PC, people around the camera can hear your voice if the camera has connected with audio output device.
  • Page 13 Onscreen Mouse Control Right click the mouse and you can adjust the screen ration, full screen and Zoom up. Figure 2.6 Keep ration: Select it and the camera will adjust the size of live window based on the computer monitor automatically. Sometimes there is a black border around the video (Figure 2.7), please select Keep ration to get a better visual quality (Figure2.3).
  • Page 14 Zoom up/down: Click it and the live view will be digital zoomed up, then click Zoom Down and the live view back to original size. Figure 2.8 NOTE: 1 For this camera, it don’t have Pan/Tilt function, so here cannot allow to use Screen PTZ. 2 For MAC OS, the plugin cannot support Onscreen Mouse function, so you cannot allow to use...
  • Page 15: Advanced Camera Settings

    Click the button “Settings”, goes to Administrator Control Panel to make advanced camera settings. 3.1 Device Status Device Status contains four columns: Device Information, Device Status, Session Status and Log, it will show you various information about your camera. 3.1.1 Device Information Figure 3.1 Device name: The Device Name is a unique name that you can give to your device to help you identify it.
  • Page 16: Device Status

    3.1.2 Device Status On this page you can see device status such as Alarm status, NTP/DDNS status, WIFI status and so on. Figure 3.2 3.1.3 Session status Session status will display who and which IP is visiting the camera now. Figure 3.3...
  • Page 17: Log

    3.1.4 Log The log record shows who and which IP address accessed or logout the camera and when. Click the page number and go to the corresponding page to see more logs Fill in one page number, click Go button and go to the corresponding page Figure 3.4...
  • Page 18: Basic Settings

    3.2 Basic Settings This section allows you to configure your Camera Name, Camera Time, Mail, User Accounts and Multi-Device. 3.2.1 Camera Name Default alias is Anonymous. You can define a name for your camera here such as apple. Click Save to save your changes. The alias name cannot contain special characters. Figure 3.5 3.2.2 Camera Time This section allows you to configure the settings of the internal system clocks for your camera.
  • Page 19: Mail Settings

    time format. Click Save button to submit your settings. 3.2.3 Mail Settings If you want the camera to send emails when motion has been detected, here Mail will need to be configured. Figure 3.7 1----- SMTP Server/ Port /Transport Layer Security Enter SMTP server for sender. SMTP port is usually set as 25.
  • Page 20 Test result Figure 3.8 If the test success, you can see the Success behind the Test, at the same time the receivers will receive a test mail. Figure 3.9 If the test fails with one of the following errors after clicking Test, verify that the information you entered is correct and again select Test .
  • Page 21: User Accounts

    4) Incorrect user or password 5) The sender is denied by the server. Maybe the server need to authenticate the user, please check it and try again 6) The receiver is denied by the server. Maybe because of the anti-spam privacy of the server 7) The message is denied by the server.
  • Page 22 Figure 3.11 How to add account ? Select one blank column, then enter the new user name, password and privilege, last click Add to take effect. You can see the new added account on the Account list. Figure 3.12 Figure 3.13 Delete Select the account which you want to delete, then click Delete button to take effect.
  • Page 23: Multi-Camera

    The firmware within the camera can support a maximum of 9 devices monitoring all at the same time. This page you can both add FOSCAM MJPEG and H.264 series cameras to the first camera and view multi-surveillance screen on one window.
  • Page 24 Camera Model: Our Company produces two series cameras: MJPEG and H.264. All MJPEG camera models will be named after FI89xx, and all H.264 camera models will be named after FI98xx. Here will show you which series the camera belongs to. Figure 3.15 Back to Surveillance Windows, and click Four Windows option, you will see four cameras you added.
  • Page 25 Figure 3.17 Add cameras in WAN If you want to view all cameras via the internet(remote computer), you will need to add them using DDNS domain name. Firstly, make sure all of the cameras you added can be accessed through the internet. (Read How to configure DDNS settings in chapter 3.3.3) Login to the first camera using a DDNS domain name and port.
  • Page 26 Click Multi-Device Settings. Choose The 2nd Device. Fill in the 2nd camera’s name, DDNS domain name, port number. Enter user name and password and then choose Add. (Figure 3.19) Figure 3.19 1----- The camera model: FI89s or FI98s. 2----- The 2nd camera’s name 3----- Fill in the 2nd camera’s DDNS host not LAN IP NOTE: The FI89s series have the same HTTP Port no.
  • Page 27 Figure 3.20 Return to video window. You will see all of the cameras accessible through the internet. When you are away from home, you can use the first camera’s DDNS domain name and port to view all the cameras via internet. Figure 3.21...
  • Page 28: Network

    This section will allow you to configure your camera’s IP, PPOE, DDNS, Wireless Settings, UPnP and Port. 3.3.1 IP Configuration If you want to set a static IP for the camera, please go to IP Configuration page. Keep the camera in the same subnet of your router or computer. Figure 3.22 Changing settings here is the same as using the IP Camera Tool.
  • Page 29 Figure 3.23 Figure 3.24 If you don’t know the DNS server, you can use the same settings as the Default Gateway.
  • Page 30: Pppoe

    PPPoE account. Figure 3.25 3.3.3 DDNS FOSCAM camera has embedded a unique DDNS domain name when producing, and you can directly use the domain name, you can also use the third party domain name. FOSCAM domain name Here take test09.myfoscam.org for example. Go to option of DDNS on the Settings->Network panel, you can see the domain name.
  • Page 31 Third Party Domain Name Settings User can also use third part DDNS, such as www.no-ip.com. ,www. 3322.com Here take www.no-ip.com for example: ① Step 1, Go to the website www.no-ip.com to create a free hostname Firstly: Login on www.no-ip.com and click No-IP Free to register. Click here to register Figure 3.27 Please register an account step by step according to instructions on...
  • Page 32 Figure 3.28 Figure 3.29 Please create the domain name step by step according to instructions on www.no-ip.com Step 2, DO DDNS Service Settings within the Camera Please set DDNS Settings within the camera by hostname, a user name and password you’ve got from www.no-ip.com...
  • Page 33 Note If you have set Third Party DDNS successfully ,the Foscam Domain Name will be invalid. The Third Party DDNS and the Foscam Domain Name cannot work at the same time, the last time you configured will take effect. ② Do port forwarding within the router Example: The camera’s LAN IP address is http://192.168.8.100:2000 , Media...
  • Page 34 Figure 3.30 ③ Use domain name to access the camera via internet After the port forwarding is finished, you can use the domain name+ http no. to access the camera via internet. Take hostname ycxgwp.no-ip.info and http no. 2000for example, the accessing link of the camera via internet would be http:// ycxgwp.no-ip.info:2000...
  • Page 35: Wifi

    3.3.4 WiFi Step 1: Choose “Settings” on the top of the camera interface, and go to the “Network” panel on the left side of the screen, then click “Wireless Settings.” Click the Scan button and the camera will detect all wireless networks around the area. It should also display your router in the list (Figure 3.31).
  • Page 36 Enter password your router 1 Click the SSID of your router and the relevant information will be filled in the fields automatically. Figure 3.32 Step 3: Please click on the Save button after all settings have been entered and disconnect the network cable.
  • Page 37: Upnp

    3.3.5 UPnP Figure 3.33 The camera’s software will be configured for port forwarding. There may be issues with your routers security settings, and sometimes may error. We recommend you configure port forwarding manually on your router (Figure 3.30). 3.3.6 Port This camera supports HTTP Port and Media Port.
  • Page 38 Select which camera you’d like to change the port for, and right click Figure 3.35 Modify the Http Port. Enter the Username and password, click OK. Figure 3.36 Step 2: Enter the username and password of the Administrator (default username is admin with a blank password), and click “OK”...
  • Page 39 Note: 1 Http port and Media port must be different. 2 If the camera cannot be accessed, please make sure the port forwarding is succeed.
  • Page 40: Video

    Video This section allows you to configure Video stream settings, On screen display and Snapshot settings. 3.4.1 Settings Figure 3.37 Stream type: There are four types to identify different streams you have set. Resolution: The camera supports two types: 720P, VGA. The higher the resolution is, the clearer video will become.
  • Page 41: On Screen Display

    3.4.2 On Screen Display This page is used to add timestamp and device name on the video. Figure 3.38 Display timestamp: There are two options: Yes or NO. Select Yes and you can see the system date on the video, Display device name: There are two options: Yes or NO.
  • Page 42: Snapshot Settings

    Figure 3.40 3.4.3 Snapshot Settings On this page you can set the snapshot pictures’ image quality and the storage path. Figure 3.41 Image Quality: Low, Middle and High. The higher the quality, the picture will be clearer. Save Path: FTP. If you have done FTP and Alarm settings, when alarming, the camera will snap pictures to the FTP automatically.
  • Page 43: Alarm

    3.5 Alarm IP Camera supports Motion Detection Alarm, when the motion has been detected, it will send emails or upload images to FTP. Figure 3.42 To enable motion detection, follow the steps below: 1 Enable Motion detection Sensitivity---- It supports three modes: Low, Middle and High. The higher the sensitivity, the camera will be more easily alarmed.
  • Page 44 There are three alarm indicators: A Ring If the camera has connected with a speaker or other audio output device, if you select Ring, when the motion has been detected, the people around the camera will hear beep alarm sound. B Send Mail If you want to receive alarm emails when motion is detected, you must select Send Mail and set Mail Settings first.
  • Page 45 Figure 3.43 6 Alarm Schedule ① Alarm anytime when motion is detected Click the black button up the MON, you will see all time range turn red. When something moving in the detection area at anytime, the camera will alarm. Click this button and select all time range Figure 3.44 ②...
  • Page 46 moving in the detection area, the camera will alarm. Figure 3.45 ③ Press the left mouse and drag it on the time boxes, you can select the serial area, Figure 3.46 7 Click Save button to take effect. When the motion is detected during the detection time in the detection area, the camera will alarm and adopt the corresponding alarm indicators.
  • Page 47: Record

    Record On this page you can change the manually recording storage path, the default storage path is C:\IPCamRecord. Figure 3.47 Path Settings If you want to upload record images to your FTP server,you can set FTP Settings. Figure 3.48...
  • Page 48 Figure 3.49 FTP server: If your FTP server is located on the LAN, you can set as Figure 3.48. If you have an FTP server which you can access on the internet, you can set as Figure 3.49. Port: Default is port 21. If changed, external FTP client program must change the server connection port accordingly.
  • Page 49: Firewall

    3.8 Firewall This section explains how to control the access permission by checking the client PC’s IP addresses. It is composed of the following columns: Block access from these IP addresses and Only allow access from these IP addresses. Figure 3.50 Enable firewall, If you select Only allow access from these IP addresses and fill in 8 IP addresses at most, only those clients whose IP addresses listed in the Only allow access from these IP addresses can access the Network Camera.
  • Page 50: System

    3.9 System In this panel, you can back up/restore your camera settings, upgrade the firmware to the latest version, restore the camera to default settings and reboot the device. 3.9.1 Back up& Restore settings Click Backup to save all the parameters you have set. These parameters will be stored in a bin file for future use.
  • Page 51 Upgrade Firmware by IP Camera Tool Double click the IP Camera Tool shot icon , select the Camera IP that you want to upgrade the firmware. Then select Upgrade Firmware and enter the username and password, choose the firmware file, and upgrade. Figure 3.53 Enter the User name and password...
  • Page 52: Factory Reset

    upgrading. Read the upgrade documentation (readme.txt file) in the upgrade package before you upgrade. 3) Upon downloading the firmware check the sizes of the .bin files. They must match the size in the readme.txt file. If not, please download the firmware again until the sizes are the same. Your camera will not function correctly if a corrupt .bin file is used.
  • Page 53: Appendix

    4.1 Frequently Asked Questions Any questions you would meet, please check Network connections firstly. Check the NOTE: working status revealed by the indicators on the network server, hub, exchange and network card. If abnormal, check the network connections. 4.1.1 How to download and installl the ActiveX for Firefox users For the first time login the camera, it may prompt you to download plugin.
  • Page 54 Click Install Now Figure 4.2 Reboot the Firefox after the plugin installation is successfully completely, then relogin the camera again, you can see the surveillance window NOTE: If you could not view living video after running the ActiveX, only a red cross in the center of the video or just a black screen.
  • Page 55 Figure 4.3 Download the plugin and drag it to the Extensions page of Google Chrome. Click Add button to install the plugin Figure 4.4 Click Add button to install the Plugins.
  • Page 56 Click Add button to install the plugin Figure 4.5 Reboot the browser and re-login the camera, you will see the surveillance window. 4.1.3 I have forgotten the administrator password To reset the administrator password, you had better unplug the network cable firstly. After that, press and hold down the RESET BUTTON about 5 seconds.
  • Page 57 4.1.5 Camera can not record when I click Record button or I can’t change the manually record path When you use Windows7 or Vista, you may be not able to do manually record or change the record path because of the security settings of computer. There are two ways to resolve this problem: (1) Please add the camera as a trusted site to resolve this issue.
  • Page 58 Figure 4.6 If you allow the ActiveX running, but still could not see living video. Please change another port number to try. Don’t use port 8000. Figure4.7 NOTE: Make sure that your firewall or anti-virus software does not block the camera or ActiveX. If you could not see video, please shut down firewall or anti-virus software to try again.
  • Page 59: Default Parameters

    4.2 Default Parameters Default network Parameters IP address: obtain dynamically Subnet mask: obtain dynamically Gateway: obtain dynamically DDNS: Embedded FOSCAM DDNS Service Username and password Default admin username: admin with a blank password Specification Specification FI9801W Image Sensor High Definition Color CMOS Sensor...
  • Page 60: Obtaining Technical Support

    User’s Guide has not answered. If you have problem with FOSCAM IP camera, please first contact FOSCAM reseller for solving the problems. If our reseller cannot provide service, please contact our service department: tech@foscam.com...

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