Troubleshooting - CDA CVC11SS Manual For Installation, Use And Maintenance

Troubleshooting

The coffee machine does not
switch on.
The coffee will not dispense or dispenses
only in slow drips.
The coffee dispenses too fast and is not
creamy.
The pump makes a loud noise when
dispensing coffee.
Milk froth does not form.
The coffee machine is equipped with an auto-diagnostic system to recognise and advise on how to deal with faults.
These alerts will show on the display.
Machine on/off Display shows
OFF DESCALING
ON AFTER SALES SERV
0-3-4
ON WATER PRESSURE
1
ON GRINDER LOCK
2
ON AFTER SALES SERV
5
The serial port on the left side of the coffee machine is for diagnostic purposes only.
The machine is not fully back in its housing.
There is a problem with the electricity
supply.
The coffee grind is too fine.
There is not enough water in the water
tank.
The internal pipes are obstructed.
The coffee grind is too coarse.
The coffee is too old.
Coffee blend.
There is not enough water in the water
tank.
The coffee grind is too coarse so the pres-
sure in the filter holder is too low.
Solution
Descale the coffee machine
Press then twice to switch the coffee machine off and on. If the fault per-
sists, call CDA Customer Care
Check the water tank is full or that there is no problem with the mains water
supply. Then press then
fault persists, call CDA Customer Care.
Check the grinder for any foreign bodies (e.g. impurities or stones) before calling
CDA Customer Care.
If the grind is set too fine and the coffee grind time is not reduced accordingly,
After Sales 5 may show on the display to indicate that the coffee machine cannot
compress the ground coffee sufficiently. To address this, either decrease the grind
time or set the grind to be more coarse.
Push the coffee machine back fully.
Check that the mains supply has not
been switched off.
Check that the fuse in the spur has
Adjust the grind to be coarser.
Fill the water tank or check there
is no fault with the mains water
Adjust the grind to be finer.
Replace the coffee beans with fresh
Change the coffee beans for those
appropriate for use.
Fill the water tank or check there
is no fault with the mains water
Adjust the grind to be finer.
Check the flow of steam is suitable.
twice to switch the coffee machine off and on. If the
not blown.
supply.
beans.
supply.
10