Troubleshooting - CDA CVC4SS Manual For Installation, Use And Maintenance

Troubleshooting

The coffee machine does not
switch on
The coffee will not dispense or
dispenses only in slow drips
The coffee dispenses too fast and is
not creamy
The pump makes a loud noise when
dispensing coffee
Milk froth does not form
The coffee machine is equipped with an auto-diagnostic system to recognise and advise on how to deal with faults.
These alerts will show on the display.
Machine Display shows
on/off
OFF CLOSE TAP
OFF DESCALING
ON TECHNICAL SERVICE
ON WATER PRESSURE
ON GRINDER
The machine is not fully back in its
housing.
There is a problem with the electricity
supply.
The coffee grind is too fine.
There is not enough water in the water
tank
The internal pipes are obstructed
The coffee grind is too coarse.
The coffee is too old
Coffee blend
There is not enough water in the water
tank (non-mains water supply only)
The coffee grind is too coarse so the
pressure in the filter holder is too low.
Solution
Close the steam control knob
Descale the coffee machine
Before calling CDA Customer Care, first try pulling the coffee machine out and
pushing it back in fully.
Check the water tank is full and then open the water dispensing tap, letting
water out of the steam nozzle until the display stops flashing. This allows the
system to refill.
Check the grinder for any foreign bodies (e.g. stones or impurities). Fully turn
the grind adjustment control knob anti-clockwise then remove any impurities
by running the grinder for a few seconds. Once this is complete, return the
grind adjustment control knob to its previous position.
Push the coffee machine back
fully.
Check that the mains supply
has not been switched off.
Check that the fuse in the spur
has not blown.
Adjust the grind to be coarser.
Fill the water tank or check
there is no fault with the mains
water supply.
Adjust the grind to be finer.
Replace the coffee beans with
fresh beans
Change the coffee beans for
those appropriate for use.
Fill the water tank or check
there is no fault with the mains
water supply.
Adjust the grind to be finer.
Check the flow of steam is
suitable
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