IKEA FÖRKYLD User Manual page 13

ENGLISH
installation or by connection to the wrong voltage,
damage caused by chemical or electrochemical
reaction, rust, corrosion or water damage including
but not limited to damage caused by excessive lime
in the water supply, damage caused by abnormal
environmental conditions.
• Consumable parts including batteries and lamps.
• Non-functional and decorative parts which do not
affect normal use of the appliance, including any
scratches and possible color differences.
• Accidental damage caused by foreign objects or
substances and cleaning or unblocking of filters,
drainage systems or soap drawers.
• Damage to the following parts: ceramic glass,
accessories, crockery and cutlery baskets, feed and
drainage pipes, seals, lamps and lamp covers,
screens, knobs, casings and parts of casings. Unless
such damages can be proved to have been caused
by production faults.
• Cases where no fault could be found during a
technician's visit.
• Repairs not carried out by our appointed service
providers and/or an authorized service contractual
partner or where non-original parts have been used.
• Repairs caused by installation which is faulty or not
according to specification.
• The use of the appliance in a non-domestic
environment i.e. professional use.
• Transportation damages. If a customer transports the
product to his home or another address, IKEA is not
liable for any damage that may occur during
transport. However, if IKEA delivers the product to
the customer's delivery address, then damage to the
product that occurs during this delivery will be
covered by IKEA.
• Cost for carrying out the initial installation of the IKEA
appliance.However, if an IKEA appointed Service
Provider or its authorized service partner repairs or
replaces the appliance under the terms of this
guarantee, the appointed Service Provider or its
authorized service partner will reinstall the repaired
appliance or install the replacement, if necessary.
These restrictions do not apply to fault-free work
carried out by a qualified specialist using our original
parts in order to adapt the appliance to the technical
safety specifications of another EU country.
How country law applies
The IKEA guarantee gives you specific legal rights,
which cover or exceed all the local legal demands.
However these conditions do not limit in any way
consumer rights described in the local legislation.
Area of validity
For appliances which are purchased in one EU country
and taken to another EU country, the services will be
provided in the framework of the guarantee conditions
normal in the new country.
An obligation to carry out services in the framework of
the guarantee exists only if the appliance complies and
is installed in accordance with:
- the technical specifications of the country in which the
guarantee claim is made;
- the Assembly Instructions and User Manual Safety
Information.
The dedicated AFTER SALES for IKEA appliances
Please don't hesitate to contact IKEA appointed After
Sales Service Provider to:
• make a service request under this guarantee;
• ask for clarifications on installation of the IKEA
appliance in the dedicated IKEA kitchen furniture;
• ask for clarification on functions of IKEA appliances.
To ensure that we provide you with the best assistance,
please read carefully the Assembly Instructions and/or
the User Manual before contacting us.
How to reach us if you need our service
Please refer to the last page of this
manual for the full list of IKEA
appointed After Sales Service
Provider and relative national phone
numbers.
In order to provide you a quicker service, we
recommend to use the specific phone numbers
listed on this manual. Always refer to the
numbers listed in the booklet of the specific
appliance you need an assistance for.Please
also always refer to the IKEA article number (8
digit code) and 12 digit service number placed
on the rating plate of your appliance.
SAVE THE SALES RECEIPT!
It is your proof of purchase and required for the
guarantee to apply. The sales receipt also reports
the IKEA name and article number (8 digit code)
for each of the appliances you have purchased.
Do you need extra help?
For any additional questions not related to After Sales
of your appliances please contact your nearest IKEA
store call centre. We recommend you read the
appliance documentation carefully before contacting
us.
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