7B: Items Not Covered By Warranty; 7C: Before Phoning For Service - Quantum 67ACW2-134 Owner's Manual

Owners Manual

7b: Items Not Covered By Warranty

Service calls due to:
• Dirty Filters.
• Blown Fuses
• Incorrect Operation.
• Tripped Circuit Breakers.
• Main Isolator Switched Off.
• Blocked Drains (such as from the Evaporator etc).
Failure to start due to voltage conditions or other damage due to inadequacy or interruption
of electrical service.
Damage caused by accident, misapplication, and abuse or tampering.
Damage caused by use in a corrosive atmosphere (e.g. such as coastal regions).
Filter cleaning and / or replacement, unless defective.
Cleaning / maintenance of the water heater unit.
Calls made to check the operation of a unit, which is found to be working satisfactorily.
Remounting or relocating equipment due to ground subsidence.
Modifications to system after installation due to changes in requirements.
Relocation of equipment due to complaints of noise level or inappropriate location.
No responsibility shall be accepted for damage to the system or property, if it is found that
continued use of a faulty system has occurred.
No responsibility shall be accepted for delays due to: -
• Unavailability of parts from suppliers.
• Extreme delays due to unusually high demand for service.

7c: Before Phoning For Service

Please check the following: -
• Have all the above mentioned items been checked and adhered to?
• Have you read through all items in this manual?
• Has the main isolation switch / circuit breaker / hot water switch been turned off?
• Have any fuses in the switchboard blown?
Warranty shall be carried out during normal business hours 08:00 hours (08:00 AM) to 16:30
hours (04:30 PM) Monday to Friday. Warranty covers travel within a 50-klm distance from the
place of purchase, distributor or service agent's premises. Any additional travel costs are at the
expense of the customer.
Document Number : QDC0049PD-5
Quantum Energy Technologies
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