Table Of Contents - Chase Voice Authorization Quick Reference Manual

Voice authorization systems allow you to get authorizations using any touch-tone
telephone in the event that you are unable to get an authorization using your
point-of-sale (POS) system. You will be prompted to make selections or provide
information, prior to receiving an approval number or decline. The approval
number can then be keyed into your POS system when ready.
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Contents
GETTING STARTED
Chase Paymentech IVR System Menu . . . . . . . . . . . . 3
Chase Paymentech System . . . . . . . . . . . . . . . . . . . . . 4
Other Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Possible Fraudulent Activity . . . . . . . . . . . . . . . . . . . . 5
Verification Services . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
REFERENCE
AVS Response Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
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