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Chase Voice Authorization Quick Reference Manual

Chase Voice Authorization Quick Reference Manual

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QUICK REFERENCE GUIDE

Voice Authorization
Get credit card
authorizations using any
touch-tone telephone –
enter the authorization
codes when your POS
system is ready.

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Summary of Contents for Chase Voice Authorization

  • Page 1: Quick Reference Guide

    QUICK REFERENCE GUIDE Voice Authorization Get credit card authorizations using any touch-tone telephone – enter the authorization codes when your POS system is ready.
  • Page 2: Table Of Contents

    Chase Paymentech IVR System Menu ... . 3 Chase Paymentech System ..... 4 Other Systems .
  • Page 3: Chase Paymentech Ivr System Menu

    1. ENTER MERCHANT NUMBER Chase Enter your complete merchant number, which can also be known as Paymentech a transaction division number. Press the Pound [#] key. IVR System 2. SELECT THE TRANSACTION TYPE Menu Select the appropriate transaction type: Press [1] to request an authorization for a credit card „...
  • Page 4: Chase Paymentech System

    NEEDED INFORMATION Please have the following information available: payment brands this system supports and Chase Paymentech’s Transaction Division (TD) Number: „ what information you’ll need to provide. Customer’s credit card number and expiration date (in MMYY „...
  • Page 5: Possible Fraudulent Activity

    Verification ADDRESS VERIFICATION SERVICE (AVS) During the course of a voice authorization, the merchant can request Services the use of the Address Verification Service (AVS). It is a fraud-fighting tool provided by the major payment brands to combat fraud on The Chase Paymentech card-not-present (CNP) transactions.
  • Page 6: Avs Response Codes

    AVS Response Response Description Codes Match Address and ZIP, 5 or 9 digits match The Address Verification No Match Address and ZIP code do not match System (AVS) is a ZIP code and Plus-4 match; address does not Partial Match feature that adds fraud match protection on card-not-...

This manual is also suitable for:

Paymentech ivr