Chase Verifone VX Quick Reference Manual
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QUICK REFERENCE GUIDE
VERIFONE VX
Review this Quick Reference Guide to
learn how to run a sale, settle your batch
and troubleshoot terminal responses.

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Summary of Contents for Chase Verifone VX

  • Page 1 QUICK REFERENCE GUIDE VERIFONE VX Review this Quick Reference Guide to learn how to run a sale, settle your batch and troubleshoot terminal responses.
  • Page 2: Table Of Contents

    NDUSTRY Retail, Retail with Fleet and Petroleum APPLICATION Chase Paymentech’s SEPH410/XEPH410 TERMINALS CONTENTS VeriFone’s VX Series FOR MORE INFORMATION Visit chasepaymentech.com GETTING STARTED Hot Key Functions ............... 4 Navigating Your Terminal ............5 Available Transaction Types ..........7 Clerk Setup ..................9 Available Reports ................
  • Page 3: Hot Key Functions

    HOT KEY FUNCTIONS NAVIGATING YOUR TERMINAL Press the hot keys BEGIN A SALE Refer to this section LOCATION FUNCTION beneath the display to find and begin the Swipe the card; or select Sale, manually enter the card to navigate your transaction or First Hot Key Down Arrow - press to scroll...
  • Page 4: Available Transaction Types

    CONTACTLESS PAYMENTS transaction has been added to the batch additional options. CONTACTLESS by way of a force transaction. Some VeriFone VX Evolution terminals are equipped to TECHNOLOGY *Purchase and Void* Perform a void to reverse a credit Select Void. automatically accept contactless payments. Your customers can...
  • Page 5: Clerk Setup

    AVAILABLE TRANSACTION TYPES CLERK SETUP Continued Your terminal LOG ON/OFF CLERK Accessible through DEBIT TRANSACTIONS TO INITIATE supports various the main menu, the Used to log on clerks as their shifts begin, and log them off at transaction types. clerk setup feature Debit Sale A sale transaction using a Swipe the card.
  • Page 6: Available Reports

    AVAILABLE REPORTS AVAILABLE REPORTS Continued Your terminal Your terminal REPORTS: MAIN MENU REPORTS: BATCH REVIEW MENU includes a variety includes a variety of of transaction and transaction and batch Totals Report Prints totals by card issuer. Totals Review Displays Total Sales, Total Refunds and Net batch reports.
  • Page 7: Gift Card Transaction Types (Opt.)

    GIFT CARD TRANSACTIONS TO INITIATE GIFT CARD TRANSACTIONS TO INITIATE participating in participating in (OPTIONAL) (OPTIONAL) Chase Paymentech’s Chase Paymentech’s proprietary Gift Card proprietary Gift Card Issuance/Add Value Adds value to the Select Issue Deactivation When enabled, change the Select...
  • Page 8: Settling The Batch

    3 - HOST AUTO SETTLEMENT Host Auto Settlement is a feature that must be selected either at the time of initial terminal setup or must be set up by a Chase Paymentech representative. If this feature is enabled, the terminal will automatically settle transactions in the current batch at 05:00:00 (5:00 a.m.) EST and will not print settlement reports...
  • Page 9: Avs Response Codes

    PROMPT Q&A AVS RESPONSE CODES Continued While navigating The Address PROMPT DESCRIPTION/ACTION CODE DESCRIPTION VISA MC AMEX DISC. through transactions, Verification System you’ll find that some (AVS) is a feature that Displays if you are Match - Address and 9-digit ...
  • Page 10: Common Error Codes

    VOID NOT The user tried to void No action. ALLOWED an already voided transaction. 18 | ß Back to CONTENTS POS-0507 PENT-102 0814 ©2014, Chase Paymentech Solutions, LLC. All rights reserved.

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