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Magma PCI4DRQ User Manual

4 slot pci expansion
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PCI Expansion Chassis
User's Guide
4 Slot PCI Expansion
Model: PCI4DRQ
Model: CB4DRQ

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Summary of Contents for Magma PCI4DRQ

  • Page 1 PCI Expansion Chassis User's Guide 4 Slot PCI Expansion Model: PCI4DRQ Model: CB4DRQ...
  • Page 2 Magma. Limitation of Liability Information presented by Magma in this guide is believed to be accurate and reliable. However, Magma assumes no responsibility for its use. No license is granted by implication or otherwise to any rights of Magma.

  • Page 3: Table Of Contents

    M A G M A T a b l e o f C o n t e n t s PREFACE ..................... III What’s in this Guide ................iii Advisories ....................iv Safety Instructions .................. iv When Working Inside a Computer ............v Protecting Against Electrostatic Discharge ..........
  • Page 4 M A G M A Magma Debug Utility .................26 PCIScope Software Utility ................27 Returning Merchandise to Magma ............29 APPENDIX A BUS HIERARCHY ............. 30 Bus Hierarchy ..................30 APPENDIX B NEED MORE SLOTS? ..........31 Multiple PCI Expansion System Configurations ........31 Fan-Out .....................32...

  • Page 5: Preface

    What’s in this Guide This PCI Expansion Chassis User Guide is designed to accompany a Magma Host Card Installation Guide. This guide provides easy instructions to install your expansion system, verify the installation was completed correctly, and troubleshoot the installation, if necessary. The corresponding Host Card Installation Guide provides similar information for your Magma host card.

  • Page 6: Advisories

    Disclaimer: We have attempted to identify most situations that may pose a danger, warning, or caution condition in this manual. However, Magma does not claim to have covered all situations that might require the use of a Caution, Warning, or Danger indicator.

  • Page 7: When Working Inside A Computer

    Refer to the installation instructions in this manual for precautions and procedures. If you have any questions, please contact Magma Technical Support. WARNING High voltages are present inside the expansion chassis when the unit’s power cord is plugged into an electrical outlet. Disconnect the power cord from its source before removing the system cover.

  • Page 8: Protecting Against Electrostatic Discharge

    Static electricity can harm system boards. Perform service at an ESD workstation and follow proper ESD procedure to reduce the risk of damage to components. Magma strongly encourages you to follow proper ESD procedure, which can include wrist straps and smocks, when servicing equipment.

  • Page 9: Chapter 1 Introduction

    Chapter 1 Introduction General Specifications The Magma 4 Slot PCI to PCI Expansion System is a general-purpose bus expansion chassis for the Peripheral Component Interconnect (PCI) local bus. The expansion chassis is fully compliant with the PCI Local Bus Specification. The PCI expansion system consists of an expansion...

  • Page 10: Parts List

    Host Card (PCI or CardBus is standard) Rack-mount brackets User’s Manual The Magma PCI expansion cable uses a 68-pin connector; however, it is NOT an “off-the- shelf” SCSI cable. The Magma PCI expansion cable is a custom cable designed specifically for PCI Expansion.

  • Page 11: Chapter 2 Hardware Installation

    STOP If your Magma expansion chassis was not purchased directly from Magma, you must check to ensure that it doesn’t contain any pre- installed PCI cards. Check the rear side of the chassis to see if any PCI cards are visible in the slots.

  • Page 12: Before You Begin

    Attach PCI Expansion and Power Cable Carefully position the Magma expansion chassis so that the supplied PCI expansion cable will conveniently reach from the connector of the Host Card to the connector on the back of the chassis. See your Host Card Installation Guide for information on installing your Host Card.

  • Page 13: Recheck The Installation

    On/Off switch is set to the OFF position. This switch is located on the left side of the chassis. NOTE If at all possible, plug all power cords from the Magma expansion chassis and your host computer into a shared power strip, preferably one that has surge and noise suppression circuitry built into it.
  • Page 14 M A G M A STOP DO NOT TURN OFF THE MAGMA EXPANSION CHASSIS UNTIL YOU HAVE SHUT DOWN YOUR LAPTOP COMPLETELY! It can cause a system lockup and loss of any unsaved data. Chapter 2 Hardware Installation...

  • Page 15: Chapter 3 Verify Installation

    M A G M A CHAPTER 3 Verify Installation The Magma Host Card is not visible to the Windows’ Device Manager or the Apple System Profiler until the Expansion System has been successfully connected and properly powered on. Therefore, you will...

  • Page 16: Mac Os X

    PCIe Controller. Any 3 Party PCI cards installed in the chassis will appear below one of the PCI-to-PCI bridges. If everything is OK, then the Magma Expansion System installation is complete. You can now proceed to Chapter 4...
  • Page 17 Then restart the Magma expansion chassis followed by the computer. Next, try to verify the installation again, as shown above. If you are still having problems, contact Magma Technical Support at (858) 530-2511. Chapter 3...

  • Page 18: Install 3P Rd Party Pci Cards

    This chapter provides information on how to install 3 Party PCI cards into your Magma expansion chassis. More details on the installation of individual cards are provided by the card’s manufacturer. This chapter is provided as a simple guide to help you install your PCI cards in the chassis.

  • Page 19: Install Pci Cards In Pci Expansion Chassis

    Slot ordering in the 4 Slot PCI Expansion chassis should begin with the bottom slot – identified in this graphics as Generally, when installing 3 Party PCI cards in the Magma expansion chassis, it should make no difference which PCI slot you place your cards in, unless specified by the card manufacturer.

  • Page 20: Install Hard Drive(S)

    3.3V PCI cards without causing power problems. If you place a hard drive in your Magma expansion chassis, the hard drive will automatically provide the 5V resistance required and the Load Resistor is not required. It can be removed by removing the screw and disconnecting the power cable.
  • Page 21 M A G M A DANGER The Load Resistor is and must NOT BE TOUCHED unless the system has been shut off for a long period of time. Use caution when touching the Load Resistor. NOTE After you remove the 5V Load Resistor, it is a good idea to place it in an ESD envelope and save it.
  • Page 22 M A G M A Once the hard drive brackets have been removed, mount your hard drive(s) to the hard drive bracket as shown. You have two (2) rows of mounting holes in each mounting bracket. This allows you to mount two hard drives with each hard drive bracket.

  • Page 23: Externally Accessible 5.25" Drive Bay

    Party adapter kit is easily installed by removing the front panel, sliding it below the hard drive brackets, and securing it to the bottom of the chassis using the screw holes already provided. Sorry, this adapter kit is not available through Magma. Chapter 4 Install 3rd Party PCI Cards...

  • Page 24: System Should Be Up And Running

    M A G M A System Should Be Up and Running Apply power to the Magma expansion chassis first, then power up the computer. Use the procedures detailed in Chapter 4 to confirm the card installation(s) in the Windows Device Manager or Apple System Profiler.

  • Page 25: Chapter 5 Troubleshooting

    Troubleshooting Locate the Problem If you are having trouble with the Magma expansion system, verify that all cards are seated properly and all cables are connected properly. Be sure you followed the instructions in earlier sections of this User Guide.

  • Page 26: My Computer Can't Find The Pci Expansion System

    If the expansion system is not visible in your Windows Device Manager or your Apple System Profiler at all, you will need to turn off your computer (first) and then the Magma expansion chassis (second) and test all cords and cables to ensure you have everything connected correctly.

  • Page 27: When Nothing Works

    4 (Install 3 Party PCI Cards) as necessary to verify that you have a valid installation of the Magma expansion system and that you have correctly installed your 3 Party PCI card(s) and their associated drivers (as required). If it powers up OK, but nothing works, check the computer’s Device Manager or System Profiler to see if the expansion system has been found.

  • Page 28: My Computer Hangs During Power Up

    If your computer “hangs” while being turned on and you can’t even start, follow these simple steps to try to fix this problem: Shut off the computer (first) and then the Magma expansion system and verify that all cards and cables are installed correctly.

  • Page 29: My Pci Card Doesn't Work

    Ethernet card that has drivers built into the operating system. (Using this “type of card” will avoid any future questions about drivers possibly being installed incorrectly.) Turn on the Magma expansion chassis, and then turn on the computer. Chapter 5...

  • Page 30: Support For 3P Rd Party Pci Cards

    If the is still visible, the problem may be with the Magma expansion system. Please contact Magma Technical Support for further guidance and/or a replacement product. If an error shows on any of the PCIe to PCI Bridge Connections, call Magma Technical Support immediately.

  • Page 31: Windows Error Codes

    Party PCI Card driver. If necessary, contact the PCI Card’s manufacturer for updated PNP compatible drivers. If all else fails, contact Magma Technical Support for further assistance. On the Bridge: If you receive error code 12 on the first PCI to PCI Bridge, call Magma Technical Support.
  • Page 32 On the PCI to PCI Bridge: Magma Technical Support Other Codes On the PCI Card: Card Manufacturer’s Technical Support, after first verifying that the Magma expansion system is installed properly. If you are still having problems, contact Magma Technical Support for more help. Chapter 5 Troubleshooting...

  • Page 33: Chapter 6 How To Get More Help

    Chapter 6 How to Get More Help Frequently Asked Questions (FAQ) You can visit the Magma Technical Support FAQ pages on the Internet w ww.magma.com/support/ Contacting Technical Support Our support department can be reached by fax at (858) 530-2733 or by phone at (858) 530-2511.

  • Page 34: Magma Debug Utility

    Magma Debug Utility Occasionally, Magma Technical Support may request Windows users to produce and email a Magma debug log file to help them resolve your problem. This file should be included as an attachment when submitting a request at www.magma.com/support.

  • Page 35: Pciscope Software Utility

    If you are experiencing problems setting up your system, you should run PCIScope before contacting the Magma Technical Support Group. With the Magma expansion chassis powered up and connected to your computer, load and launch the PCIScope application. The PCIScope Program will be installed on your computer and a window similar to the one shown below will appear.
  • Page 36 You should save this data as a file on your computer. Please include your name and date as part of the file name with an extension of “.bpd.” Then submit a technical support request using our on-line support form. Go to http://www.magma.com/support.asp and select Technical Support Request Form. Chapter 6...

  • Page 37: Returning Merchandise To Magma

    Magma will return any product that is not accompanied by an RMA number. Please note that Magma WILL NOT accept COD packages, so be sure to return the product freight and duties-paid.

  • Page 38: Appendix Abus Hierarchy

    M A G M A Appendix A Bus Hierarchy Bus Hierarchy The following figure is representative of the PCI Bus hierarchies for the 4 Slot PCI Expansion System. This figure pictorially conveys the overall PCI bus topology of the system. 4 Slot Topology In general, we do not know what the actual Bus numbers are.

  • Page 39: Appendix Bneed More Slots

    In a desktop computer, the bios enumerates automatically behind PCI bridges. In the Magma configuration, the bios finds the Magma host card in a PCI slot. The bios configures it, and then looks beyond it to find any PCI cards installed in the expansion chassis.

  • Page 40: Fan-Out

    M A G M A The 4 and 7 Slot Magma Expansion Systems each add two (2) PCI to PCI Bridges to the PCI Local Bus. The 13 Slot adds three (3) PCI to PCI Bridges to the PCI Local Bus. The 6 Slot adds one (1) bridge.

  • Page 41: Verify Your Configuration

    M A G M A In this configuration, you have fewer “Toll Booths” (PCI Bridges) to pass through; therefore there are fewer opportunities for concern. For clarification, it is necessary to understand that the amount of latency caused by any PCI Bridge (even those built into a 3 Party PCI card or the computer motherboard itself) is negligible (“nanoseconds”) and will not produce any visible effect on most systems.

  • Page 42: Daisy-Chaining

    M A G M A The following image shows the Apple Profiler display when a MAC has 2 Expansion Systems connected in a “Fan-Out” configuration MAC System Profiler with 2 PCI to PCI Expansion Systems Installed in a “Fan-Out Configuration. Daisy-Chaining Recognizing the typical insignificance of the performance variance between the “Fan-Out”...

  • Page 43: Verify Your Configuration

    M A G M A Verify your configuration Before you start installing your PCI cards (refer to Chapter 4 Install Cards and Drives for more information), you should confirm that everything is in proper working order. Refer to Chapter 3 Verify Installation for guidance in verifying the proper installation of your Expansion System.

  • Page 44: Pci Card Conflicts

    M A G M A Obviously, you will need to keep an eye on your system performance and make any adjustments that may be required, either to PCI card location or to Expansion System configuration, to obtain maximum performance. PCI Card Conflicts If you determine that one PCI card is interfering with the operation of another card, first try reorganizing the cards on the motherboard.

  • Page 45: Finding The Problem Card

    If you have already reinstalled and reseated everything according to instructions in Chapter 2, and the PCI to PCI Bridge is still not visible in the Apple System Profiler, call Magma Technical Support. Appendix B Need More Slots?

  • Page 46: Appendix Ccompliance

    Cet appareil numériqué de la classe A est conformé à la norme NMB- 003 du Canada The product(s) described in this manual complies with all applicable European Union (CE) directives. Magma will not retest or recertify systems or components that have been reconfigured by customers.
  • Page 47 Magma 9918 Via Pasar, San Diego, CA 92126, USA Phone (858) 530-2511 • Fax (858) 530-2733 www.magma.com...

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