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Unpacking Your New CZ Infrared
1. FIRST, inspect the package for any obvious damage.
2. Remove the protective packaging materials from the outside of the heater
cabinet and from the front face panel.
3. Remove the protective packaging materials from the inside of the heater's
heat exchanger, making sure that all combustible materials have been
removed from around the black ceramic heating elements.
4. Inspect the unit to make sure that there are no crack in the black ceramic
heating elements.
5. If no obvious damage is visible, proceed with the installation instructions
as outline in the Installation Guidelines included with this manual.
Installation Guidelines
How Many Units Do I Need?
When determining the right number of units to install in a conventional home,
the following items need to be taken into consideration:
The insulation factor, and window size & placement
The mean outside temperature during the coldest days of the year
The size of each room
The overall size of the home
The number of floors involved
The Entrance and Egress points
In lieu of overall engineering calculations and thermal loss calculations, a
general rule of thumb can be applied to determine the number of units to be
installed:
Notes: Calculate 4‐6 hours of running time per day per heater installed to calculate Btu's
and electrical energy cost. Also, remember that multiple unit installations in larger rooms
can be coupled to the same low‐voltage thermostat or regulated separately.
Customer/Warranty Service: (800) 595-9605
Heater
Troubleshooting Your CZ Infrared
™
Problem
Heater is noisy
Heater won't turn on
Heater fan remains running after
20 minutes of shut‐down
Heater doesn't appear to be
getting hot enough
Heater does not heat‐up
™
Solution
Check for obstructions to the fan blades.
If there are none, you have a defective fan
and must first isolate the defective fan
unit for replacement.
Call a service technician for installation.
First, push the reset button. Next, check
the thermostat leads. Short the leads out
and if the heater turns on you have a
defective thermostat, otherwise you have
a defective relay in the heater.
Call a service technician for installation of
a new relay.
Most likely you have a defective fan relay.
Call a service technician for installation.
Most likely one of the ceramic elements is
burnt out or the connection to the
element is bad. Call a service technician
to determine the cause of the problem
and if necessary replace the defective
ceramic plate.
First, push the reset button. Next, check
the thermostat leads & listen to determine
if the first fan is operating. If so, call a
service technician for installation of a new
heat relay.
©2009 EarthWise Technologies, Inc
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