Related Manuals for Ness SmartBell
Summary of Contents for Ness SmartBell
- Page 1 Ness Smartbell IP Intercom Turn your iPhone/Smart phone/Tablet into Video & Audio Intercom Installation and Users Manual Ness SmartBell IP Intercom Installation and Users Manual.(series 2) Version 1.5.4...
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Page 2: Table Of Contents
System Configuration and Connections ..................5 Usability ............................. 7 Maximum Number of Devices ......................7 Home Screen of the Ness SmartBell INTERCOM on a Smart Device ..........8 Calling an Intercom Extension ......................9 Calling a iDevice or Android Device Extension ................10 VISITOR LOG (Photo snap shot) .................... -
Page 3: Introduction
Please read this manual carefully before installation and keep it in a safe place for future reference. The Ness SmartBell Intercom allows user to communicate to each other via the Ness SmartBell eGateway. Once a unit is programmed (‘paired’) into the eGateway they can communicate to any device that is also programmed to it. - Page 4 Listen to activity for secure, discreet monitoring. • Quick door release from safely inside building or anywhere. • Simply click on Talk & Monitor to communicate with door phone station. Ness SmartBell IP Intercom Installation and Users Manual.(series 2) Version 1.5.4...
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Page 5: General Precautions
The system can be constructed on an IP network so multiple sites of system can be connected and controlled as a global system. You can design the system to any scale depending on your needs. Ness SmartBell IP Intercom Installation and Users Manual.(series 2) Version 1.5.4... - Page 6 It is up to the customer to ensure that there ISP does not block ports and that they are able to open DMZ in there router for remote access if required. Ness will not support and will not open ports for customers if they are unsure on how to do it, and customers will need to talk directly to their ISP for help and further information.
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Page 7: Usability
Control intercom on Wi-Fi/WAN networks. ◦ Accessible in anywhere via the internet and 3G connectivity. ◦ Applicable in multi OS (iOS, Android, Windows) with mobile devices(Smart phone & tablet). Maximum Number of Devices Ness SmartBell IP Intercom Installation and Users Manual.(series 2) Version 1.5.4... -
Page 8: Home Screen Of The Ness Smartbell Intercom On A Smart Device
Home Screen of the Ness SmartBell INTERCOM on a Smart Device Ness SmartBell IP Intercom Installation and Users Manual.(series 2) Version 1.5.4... -
Page 9: Calling An Intercom Extension
When calling an Outdoor phone station from the list the following screen will appear: Switch between hands free speaker and handset speaker Unlock the door End / Hang Up the call Mute Microphone on Smart Device Ness SmartBell IP Intercom Installation and Users Manual.(series 2) Version 1.5.4... -
Page 10: Calling A Idevice Or Android Device Extension
(or someone has pressed the door bell button). Tap on this notification and the app will then display and the incoming call will ring within in the app allowing you to answer it. Ness SmartBell IP Intercom Installation and Users Manual.(series 2) Version 1.5.4... - Page 11 By pressing this icon, it will mute your microphone and the other person won’t be able to hear you. To end the call press the red hang up button. Ness SmartBell IP Intercom Installation and Users Manual.(series 2) Version 1.5.4...
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Page 12: Visitor Log (Photo Snap Shot)
Whenever a visitor comes to an outdoor phone it will take a series of snap shot images (typically 5) and store them so you can view for later viewing. Click on “Visitor Log” from the main screen to view the most recent visitors. Ness SmartBell IP Intercom Installation and Users Manual.(series 2) Version 1.5.4... -
Page 13: Smart Home
In the Push Project Editor you need to ensure you have a page called home (All lower case) as this is the page that the Ness Smartbell will open. If you don’t have the Push Controls app installed on your device and someone presses the Smart Home button, it will display the following message. -
Page 14: Monitoring The Camera On A Door Phone
To return back to the Ness Smartbell app again from the Push App you can add a URL Scheme. To do this add this URL Scheme, add a button to the GUI page by right clicking in the GUI page and click Add >... -
Page 15: Setup
Ringtone Settings, Background Settings, Modify Registration Message, Card Settings, Volume, Version Terminal Equipment, Slide show. SETUP Page for 10” tablet 101-132 Ness SmartBell IP Intercom Installation and Users Manual.(series 2) Version 1.5.4... -
Page 16: Ringtone Settings
When you are asked, tap on the 'Accept' button on your Android Device. Your Android device can now be accessed within the web browser and will allow you to do many things. Ness SmartBell IP Intercom Installation and Users Manual.(series 2) Version 1.5.4... - Page 17 Now simply select SD Card from the left menu and scroll down into you get to ring. Now you need to right mouse click in the empty space on the right and choose Upload Ness SmartBell IP Intercom Installation and Users Manual.(series 2) Version 1.5.4...
- Page 18 (by pressing the home button you will find the app is still running in the title bar, so you need to press the back button) Now you need to open the Ness Smartbell app and click on the settings button down the bottom right of the screen.
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Page 19: Background Settings
Background Settings Ness SmartBell IP Intercom Installation and Users Manual.(series 2) Version 1.5.4... -
Page 20: Modify Registration Message
1. First enable pairing (registration mode) in the eGateway. 2. Registration on this device, otherwise it will result in a registration failure. Modify Registration Message flow chart Ness SmartBell IP Intercom Installation and Users Manual.(series 2) Version 1.5.4... -
Page 21: Access Card Settings
To edit a card already in the system, press and hold card number. Volume Settings The Outdoor Phone (ODP) / Door station’s volume can be adjusted using this setting. Ness SmartBell IP Intercom Installation and Users Manual.(series 2) Version 1.5.4... -
Page 22: Version & Terminal Equipment
The 10” tablet (101-132) allows you to set a slide show to be displayed when it goes into “Screen Saver: mode. User Photos need to be stored in the SD-Card album folder. This is set by pressing the Slide show” button in the setup menu. Ness SmartBell IP Intercom Installation and Users Manual.(series 2) Version 1.5.4... -
Page 23: Notes On Cat5E Cable
We will not be responsible for any costs incurred involving onsite service calls. We will not provide compensation for any loss or damage incurred by the breakdown or malfunction of its products during use, or for any consequent inconvenience or losses that may result. Ness SmartBell IP Intercom Installation and Users Manual.(series 2) Version 1.5.4... -
Page 24: Installation Steps - Network & Wifi Setting
Network connection Architecture DO NOT connect Outdoor or Indoor phones or room stations to the customers LAN. All devices are wired in a closed network into the Ness IP e-Gateway. The eGateway is then connected to the LAN from the WAN port. -
Page 25: Wifi Router Setting
(You usually can find this setting from Network setting section in your wireless router.) Set IP address of e-Gateway to DMZ (You can often find this setting in the Firewall setting section of your router.) Ness SmartBell IP Intercom Installation and Users Manual.(series 2) Version 1.5.4... -
Page 26: Setting Up The Egateway For The First Time
Open a web browser such as Internet Explorer and enter in 192.168.0.10 then press enter. When prompt for a username and password enter in: Username: admin Password: admin 3. Once logged in, select Settings > LAN from the side menu. Ness SmartBell IP Intercom Installation and Users Manual.(series 2) Version 1.5.4... - Page 27 6. Re-open your web browser and enter in the IP address you set in step 4. (You should still have the LAN cable plugged into LAN1 that is connected to your computer) 7. Once logged in, select Settings > WAN from the side menu. Ness SmartBell IP Intercom Installation and Users Manual.(series 2) Version 1.5.4...
- Page 28 Now the eGateway has been setup and ready for new devices to be paired and setup. From now on, you only connect using the WAN port (blue port) and the IP address you set in step 8. Ness SmartBell IP Intercom Installation and Users Manual.(series 2) Version 1.5.4...
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Page 29: Installation Steps - Device Installation
LAN1 and LAN 2 ports on the eGateway, however external power supplies will be required to power these additional modules connected to LAN 1 & LAN 2 ports Ness SmartBell IP Intercom Installation and Users Manual.(series 2) Version 1.5.4... - Page 30 1 x Special Screw M3 1.4mm Fe Ni PAN HEAP Torx 1 x Wall Mount box 1 x Screw cover 2 x Screw Plug (Utility) for Z-In3 12 Back panel (wall mount model) Ness SmartBell IP Intercom Installation and Users Manual.(series 2) Version 1.5.4...
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Page 31: Outdoor Phone Wire Connection Table
Mount the back box onto / into the wall and Pull the wire from the Wall, secure Wire connected with door phone unit Connect cables to the Outdoor Phone unit. Ness SmartBell IP Intercom Installation and Users Manual.(series 2) Version 1.5.4... -
Page 32: Connections To Electronic Door Strike/Lock
The illustration of the unit’s rear panel differs from the actual one. This is for simplifying the connection diagram. Examples Door Strike Wiring Power To Lock Door strike is locked without any power Ness SmartBell IP Intercom Installation and Users Manual.(series 2) Version 1.5.4... - Page 33 The outdoor unit will be pressed into the wall mount and use the fixed star screws and wrench Cleaning: Clean the units with a soft cloth dampened with a neutral household cleanser. Do not use an abrasive cleanser or cloth. Ness SmartBell IP Intercom Installation and Users Manual.(series 2) Version 1.5.4...
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Page 34: Mounting Positions And Image View
Do not install this unit in any of the following locations where lighting or the ambient environment could impact the display on the Video monitor due to the characteristics of the door station's camera. Mounting positions and image view Ness SmartBell IP Intercom Installation and Users Manual.(series 2) Version 1.5.4... -
Page 35: Indoor Phone / Master Station, 10" Tablet (101-132) Installation
Powering the 10 inch indoor phone externally NOTE: When powering the 10” indoor phone with the Ness PoE LAN Switch (101-363) it requires 12/24VDC to power it. Therefore DO NOT use the 48V power supply that comes with the switch. Instead please use a 24Volt power supply (101-134) (Sold separately) with the PoE LAN switch (101-363). - Page 36 Installing the Wall Mount bracket Mount the wall mount bracket to the wall and once secure place the Indoor Phone / Room Station, 10” Tablet onto the bracket as shown below. Ness SmartBell IP Intercom Installation and Users Manual.(series 2) Version 1.5.4...
- Page 37 Insert SD Card (Not supplied as standard) USB port can be connected with USB keyboard or mouse. HDMI port can be connected to TV Ness SmartBell IP Intercom Installation and Users Manual.(series 2) Version 1.5.4...
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Page 38: Installation Steps - Device Pairing
Make a note of the setting results you have made by using the setting Information memo in case of unexpected data erasure, and keep it in a safe place not to lose it. Ness SmartBell IP Intercom Installation and Users Manual.(series 2) Version 1.5.4... - Page 39 ODP/IDP pairing and setting flow Devices connection to eGateway • Connect the CAT5e cable of ODP to OUTDOOR port of e-GW Ness SmartBell IP Intercom Installation and Users Manual.(series 2) Version 1.5.4...
- Page 40 Connect the CAT5e cable of 101-132 10” tablet to INDOOR port of eGateway Connect ADSL Wire to eGateway WAN Port Connect Power to the eGateway Note: Ensure you only use the power supply supplied with the eGateway. Ness SmartBell IP Intercom Installation and Users Manual.(series 2) Version 1.5.4...
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Page 41: Ness Smartbell Egateway Specifications
170 mm * 115 mm * 37mm (L x W x H) • SIP 2.0 (RFC 3261)/TCP/IP/UDP, RTP, Support protocol HTTP, ARP, ICMP, DHCP, DNS, TFTP, Outdoor phone pairing and setting flow Ness SmartBell IP Intercom Installation and Users Manual.(series 2) Version 1.5.4... -
Page 42: Outdoor Phone (Odp) / Door Unit - Device Pairing To Egateway
ODP and click Edit Enter a name for your ODP (such as Front Door) and press the Save button. Note: Do not change other settings on this page. Ness SmartBell IP Intercom Installation and Users Manual.(series 2) Version 1.5.4... -
Page 43: Room Station / 10" Tablet / Indoor Phone (101-132) Pairing And Setting Flow
Room Station / 10” tablet / Indoor Phone (101-132) pairing and setting flow Ness SmartBell IP Intercom Installation and Users Manual.(series 2) Version 1.5.4... -
Page 44: Device Pairing Of Room Station / 10" Indoor Phone To The Egateway
100 to 109 ensuring this number is not registered Password Can be re-configured according to individual needs, or left as assigned by the eGateway. Press the Save button Then click Start Pairing Ness SmartBell IP Intercom Installation and Users Manual.(series 2) Version 1.5.4... - Page 45 To complete the ‘Pairing’ process, click on the Save button in the eGateway’s web GUI to finish pairing. Once successfully registered click “Homepage” on the Tablet and ‘Unit Pairing’ tab on the web GUI of the eGateway which should now show ‘connected’. Ness SmartBell IP Intercom Installation and Users Manual.(series 2) Version 1.5.4...
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Page 46: Main Ip Intercom Application (App)
Main IP intercom application (App) Once Registration / Pairing is complete on the 10” Touch screen, the main page will be displayed. Ness SmartBell IP Intercom Installation and Users Manual.(series 2) Version 1.5.4... - Page 47 Android Smart phone pairing and setting flow Download The Smartbell app “User Software” from the Google Play store. Search for “Ness Smartbell” Ness Smartbell Turn on Wi-Fi connection in the Smart Phone Connect to eGateway via the Wi-Fi AP Edit the device registration information in eGateway and then press “Start Pairing”...
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Page 48: Initiate Wi-Fi Setting
2. Enter in the username and password. (Default User = admin Pass=admin) 3. Click Settings > Unit pairing. 4. Click the Add button. 5. SELECT the new device and click Ness SmartBell IP Intercom Installation and Users Manual.(series 2) Version 1.5.4... - Page 49 ‘What is my IP’ into Google. 8. Once the items have been filled in press the Registration button. 9. Once the pairing is complete, press the save button in the web GUI. Ness SmartBell IP Intercom Installation and Users Manual.(series 2) Version 1.5.4...
- Page 50 10. Once the Registration is complete, the main page will be displayed. Ness SmartBell IP Intercom Installation and Users Manual.(series 2) Version 1.5.4...
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Page 51: Important Note Re Wmm And Audio On Some Smart Phones
— such as downloading large files — where a small delay is acceptable. In the Ness Smartbell a typical symptom of when this needs to be enabled is where on an android phone you can hear the person on your Smartphone; however they cannot hear you when you talk either at the Outdoor Phone (ODP) or on other Smartphones. - Page 52 Start the device App on the Smartphone and complete the registration details, including Account / Password eGateway IP address etc (to match those of the eGateway) and then press ‘Registration’ Completed the paring of the device. Ness SmartBell IP Intercom Installation and Users Manual.(series 2) Version 1.5.4...
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Page 53: Ios Smart Device Pairing To The Egateway
Password Enter in a password. Press the Save button Then click Start Pairing 6. On your iDevice (iPhone/iPad) tap on the Settings icon Ness SmartBell IP Intercom Installation and Users Manual.(series 2) Version 1.5.4... - Page 54 7. Scroll down the list into you find Ness Smartbell and tap on it. 8. Fill out the following items Name Enter Account (100-109) as per the pairing screen in the eGateway. Password Enter password as per the pairing screen in the eGateway.
- Page 55 9. Once the items have been filled in press the Home button on the smart device 10. Find the Ness Smartbell app icon on the home screen and tap on it. 11. Once the app has opened and it’s connected, press the save button in the web GUI.
- Page 56 Function chart Ness SmartBell IP Intercom Installation and Users Manual.(series 2) Version 1.5.4...
- Page 57 The Smartbell 10inch Touch screen is automatically activated when the Outdoor Phone / Door Station is pressed. Once activated the following screen is displayed on your room Station or Smartphone. Please Note: The above screen shot sample may vary depending on what device you are using.
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Page 58: Mobile Device Pairing And Setting Flow Chart
Address for the registration mobile device to fill in the mobile device to fill in the registration information and registration information and process on a mobile device. eGateway. eGateway. Ness SmartBell IP Intercom Installation and Users Manual.(series 2) Version 1.5.4... -
Page 59: Use Of Static Ip Addressing Setting
Note: Recommend you set a Static WAN IP address in the eGateway. Use of DHCP addressing settings The following settings show the correct settings for using DHCP in the eGateway. Ness SmartBell IP Intercom Installation and Users Manual.(series 2) Version 1.5.4... -
Page 60: Ddns Account Application And Setting
Mobile device to be registered, first DDNS ask the IP address of the WiFi Router, and then to be registered back to the eGateway via the WiFi router. Ness SmartBell IP Intercom Installation and Users Manual.(series 2) Version 1.5.4... - Page 61 (e.g. via 3G) you will need to connect to a DNS service. There are many service available such as ‘DynDNS’, ‘No-IP’ etc. The following will provide details on how to setup and connect to the “No-IP” service. Ness SmartBell IP Intercom Installation and Users Manual.(series 2) Version 1.5.4...
- Page 62 Check your mail box and open “Subject : No-IP.com Activation” mail. Back to no-ip.com homepage (www.no-ip.com), and then login member section. Ness SmartBell IP Intercom Installation and Users Manual.(series 2) Version 1.5.4...
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Page 63: Set The Ddns To Wifi Router
Set the DDNS to WiFi router Ness SmartBell IP Intercom Installation and Users Manual.(series 2) Version 1.5.4... - Page 64 “Registration No” => Enter password is inputted in eGateway. “Server Address” => Key-in the DDNS of Domain name of eGateway. The main page will pop-out when registration is completion. Ness SmartBell IP Intercom Installation and Users Manual.(series 2) Version 1.5.4...
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Page 65: Outdoor Unit Settings
The Ring Time is how long you want the door bell to ring for. In the example below if someone presses the door bell button it will ring the app and the outdoor phone for 30 seconds. Ness SmartBell IP Intercom Installation and Users Manual.(series 2) Version 1.5.4... -
Page 66: Volume Control
The Ness IP Intercom system will support high level interface to 3 part products, such as the Ness Security and Automation controller (Ness M1), when either the Outdoor Phone Call button is pressed or the ‘Unlock Door’ button is activated. -
Page 67: Third Party Integration Setting
2. Enter in the username and password when prompted (Default User = admin Pass=admin) 3. Click Settings > Outdoor Unit. 4. Scroll down the page into you find Third Party Integration. Ness SmartBell IP Intercom Installation and Users Manual.(series 2) Version 1.5.4... - Page 68 Tip: You may find it easy to use the M1 Advance SDK to find the command you need to send when sending commands from the Ness Smartbell to the Ness M1. This Software can be found on the M1 Downloads page on the Ness Website.
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Page 69: Push Notification Apns
This will be very rarely used. The APS Client Setting is a important field in the eGateway. This is the location where the Ness Smartbell will automatically check to see if there are any new certificate files and will load them in. -
Page 70: Testing Push Notifications
A few seconds later you should see a test Push Notification appear. If no Push Notification appears then the certificate file may have expired or your DNS settings may not be valid. Ness SmartBell IP Intercom Installation and Users Manual.(series 2) Version 1.5.4... -
Page 71: Remote Access
If DMZ is not available then you may need to open each port individually in your router/modem. Below is a list of ports that the Ness Smartbell uses and needs to be check to ensure they are not blocked by the ISP or mobile phone provider. -
Page 72: Troubleshooting (Faqs)
Optus Sim card it stops working while on 3G / 4G? We believe that Optus are starting to block port 5060 which the Ness Smartbell requires. You may need to change the VoIP Call port to something else and need to ensure you have also changed this same port in the app. -
Page 73: Notes
NOTES: Ness SmartBell IP Intercom Installation and Users Manual.(series 2) Version 1.5.4... -
Page 74: Contact Us
Brisbane Office - (07) 3399 4910 Perth Office -(08) 9328 2511 Adelaide Office - (08) 8277 7255 Support Email customerservice@ness.com.au Phone 1300 551 991 (Within Australia) +61 2 8825 9222 (Outside Australia) Online www.youtube.com/nesscorporation Ness SmartBell IP Intercom Installation and Users Manual.(series 2) Version 1.5.4...
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