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Ebode IPV38 User Manual

Pan & tilt ip camera
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Pan & Tilt IP Camera
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  • Page 1 Pan & Tilt IP Camera IPV38 User Manual...

  • Page 2: Table Of Contents

    Multi-Device Settings 3.1.1 Set Multi-Device in LAN 3.1.2 Set Multi-Device for WAN 3.1.3 Upgrade Device Firmware 3.1.4 Restore Factory Settings 3.1.5 Reboot Device Network Settings Basic Network Settings Wireless LAN Settings ADSL Settings UPnP Settings July 2012 IPV38 Version 1.3...
  • Page 3 Send e-mail on Alarm 3.20 Path Settings 3.21 Server Push Mode (For Safari, FireFox, Google Browser) 3.22 Sign in mobile phone 3.23 Compatible Apps for mobile devices APPENDIX Frequently Asked Questions SPECIFICATIONS OBTAINING TECHNICAL SUPPORT July 2012 IPV38 Version 1.3...

  • Page 4: Introduction

    Please check that the following items are included: ● IP Camera with 6.0mm Lens ● Power Supply ● Wi-Fi Antenna ● Network Cable ● Mounting bracket ● Quick Setup Guide ● CD with software and manual July 2012 IPV38 Version 1.3...
  • Page 5 3 LENS: CMOS sensor with fixed focus lens. (Default is 6.0mm, 3.6mm optional) 4 Network Indicator LED: If there is network activity, the LED will blink 5 Microphone: Build-in microphone 6 Speaker: Build-in speaker 7 Wireless Antenna: Wi-Fi Antenna 1.3.2 Rear Panel Figure 1.2 July 2012 IPV38 Version 1.3...

  • Page 6: Pc System Requirements

    1.4 PC System Requirements System configuration requirements: CPU: 2.06 GHZ or above. Memory: 256M or above. Network Card: 10M or above. Display Card: 64M or above memory. Recommended Operating system: Windows XP, Windows Vista, Windows 7. July 2012 IPV38 Version 1.3...

  • Page 7: Hardware Installation

    (The behavior of the front indicator LED can be controlled by software). Figure 1.4 1.6 Software Installation 1. IP Camera Tool: Insert the CD, a popup menu might appear like shown in the picture below. 2. Select “Open Map” and click “OK” July 2012 IPV38 Version 1.3...
  • Page 8 3. Open the “ebode IP Vision Software” folder and double click “IPCamSetup.exe” then click next to complete the software installation. (Please note that on some computer systems it might take a few seconds before the “IPCamSetup” icon will appear) In order to run smooth we will need to install the “ActiveX App” on each system we would like to use to visit the camera.
  • Page 9 Please take the following steps: 4. ActiveX: Double click “Appinstall.exe”—“Next”—“Install”—“Finish”. Figure 1.5 Figure 1.6 July 2012 IPV38 Version 1.3...
  • Page 10 IP Camera. The IP Camera should be installed indoors only. Do not touch the lens of the IP Camera. The optimum focus range has been set for you. If you turn the lens, it July 2012 IPV38 Version 1.3...

  • Page 11: Software Operation

    When the Device has been installed properly, you can double-click the Icon “IP Camera Tool” and a dialog box shown in Figure 1.9 will pop up. Figure 1.9 Note: The software searches IP Servers automatically over your LAN. It may take a few minutes before the IP July 2012 IPV38 Version 1.3...

  • Page 12: Basic Properties

    Sometimes, if there is no IP address shown on the IP Camera tool, it could be blocked by a firewall, in this case you need to add the MAC ID to the router, and give it a fixed IP or add the MAC ID as a trusted site. July 2012 IPV38 Version 1.3...
  • Page 13 Obtain IP from DHCP server: If clicked, the device will obtain IP from DHCP server. In other words, the camera will have a dynamic IP. (Make sure the Router which the camera connects to has DHCP function and DHCP is enabled). (Figure 2.2). July 2012 IPV38 Version 1.3...
  • Page 14 Address, Subnet Mask, Gateway, DNS Server once again, or enable Obtain IP from DHCP server. 2.1.1.3 Upgrade Firmware Enter the correct User and Password to upgrade system Firmware and Web UI. Please upgrade system firmware first and then upgrade Web UI or it may damage the camera.（Figure 2.4). July 2012 IPV38 Version 1.3...

  • Page 15: Camera Login

    ADVISORY: If you are going to use this manual to set up the camera, we suggest you select the English language, as all images and references in this manual are in English. After installation, you can of course select your own language to login and control the camera. July 2012 IPV38 Version 1.3...
  • Page 16 To access the camera by IE Browser directly, just type the camera’s IP address, You will find the address of your camera with the Camera Tool (Figure 1.9). For example, if the camera’s IP address is 192.168.1.123: Figure 2.5 July 2012 IPV38 Version 1.3...

  • Page 17: For Ie Browser

    (2) “Server Push Mode”: available in Firefox, Safari, and Google Chrome browser. (3) “Sign in mobile phone”: available in most recent Mobile Smart Phone`s. 2.3 For IE Browser (Microsoft Windows default browser “Internet Explorer”) Choose Active Mode (For IE Browser), and sign July 2012 IPV38 Version 1.3...
  • Page 18 The first time you login to the camera, you might get an ActiveX prompt as in the picture above, please click the prompt and choose Run Add-on, refresh and login to the camera again, then will see live video, as below: Figure 2.9 July 2012 IPV38 Version 1.3...
  • Page 19 2. Change the ActiveX settings, “IE” browser > “Tool” > “Internet Options” > “Security”> “Custom Level” > “ActiveX control and Plug-ins”, all the ActiveX options set to be “Enable”: Especially: Enable: Download unsigned ActiveX controls Enable: Initialize and script ActiveX controls not marked as safe Enable: Run ActiveX controls and plug-ins July 2012 IPV38 Version 1.3...

  • Page 20: For Safari, Firefox, Google Browser

    Choose Server Push Mode (For Safari, Firefox, Google Browser), and sign in. Server Push Mode doesn’t support ActiveX, so some functions are not available, such as Play, Stop, Record, Audio, Talk etc. if you want to use these functions, please use IE browser. July 2012 IPV38 Version 1.3...

  • Page 21: For Mobile Phone

    Mobile phone doesn’t support ActiveX, so only some basic functions are available in this mode. It supports iPhone, Smart phone, 3G phone, etc. Normally, if the mobile phone supports network video, then it should work with your IP Camera. Figure 3.4 July 2012 IPV38 Version 1.3...

  • Page 22: For Visitor

    Click this one to view 4 Channels of cameras that are connected, from CH1 to CH4. Click this one to view 9 Channels of cameras that are connected, from CH1 to CH9. NOTE: If you want to view 4/9 channels, you should set the Multi-Device first (See 3.1 Multi-Device Settings). July 2012 IPV38 Version 1.3...
  • Page 23 Disabled: Clicking this one means clear the OSD. Color: Can set the OSD text color as black, yellow, red, white, blue etc. Add time stamp on record: if you click this, there will be time OSD on record video files. July 2012 IPV38 Version 1.3...
  • Page 24 Click to get into play mode, when you click stop icon, the video will be stopped, then if you click play icon, it will show the video again. July 2012 IPV38 Version 1.3...

  • Page 25: For Operator

    (Figure 2.6), please input the user name / password for at least 3 times to login again. 2.8 For Operator When you login as Operator, you can enter the IP Camera for Operator. For operator, it not only supports all the functions for Visitor, but also supports these functions below: July 2012 IPV38 Version 1.3...
  • Page 26 Mirror: Click this icon to see a mirror image. Click again to go back to normal. NOTE: You can choose Reversal and Mirror function when you set up the camera in a special position (upside down for example). July 2012 IPV38 Version 1.3...
  • Page 27 Double click the right mouse on the live video to enable this function, and you will see a white & transparent arrow on the live video, click left mouse to control direction, eight directions are available. This is very convenient for Pan/Tilt operation. Double click right mouse again to exit. July 2012 IPV38 Version 1.3...

  • Page 28: For Administrator

    2.9 For Administrator (For details see Settings as Administrator 3.1 - 3.22). 3.0 SETTINGS AS ADMINISTRATOR When you login as Administrator, you can enter the IP Camera for Administrator. Administrator supports all the settings and operations of the camera. July 2012 IPV38 Version 1.3...

  • Page 29: Multi-Device Settings

    Click The 2nd Device and click the item in the Device List in Lan, it will fill the Alias, Host, Http Port automatically, then input the correct user name and password, click Add. Set more devices in the same way, after you’re done, click Submit. July 2012 IPV38 Version 1.3...
  • Page 30 Figure 4.7 Click Live Video and then select to see four channels, or click to see nine channels. Figure 4.8 July 2012 IPV38 Version 1.3...

  • Page 31: Set Multi-Device For Wan

    Make sure all these cameras you want to add have been set DDNS successfully. (View 3.7 DDNS Service Settings) And also these cameras work well with DDNS. Login to the first camera by DDNS domain name and port, this camera will be as the host camera. Figure 5.0 July 2012 IPV38 Version 1.3...
  • Page 32 “http://”, it’s not the LAN IP address. If you have several cameras, you can use the same DDNS domain name, just set different port number for each different camera. Figure 5.1 Note: Add the other camera in the same way, Click submit to add all of them. July 2012 IPV38 Version 1.3...

  • Page 33: Upgrade Device Firmware

    Figure 5.3 3.1.3 Upgrade Device Firmware If you want to upgrade the camera, please upgrade Device Firmware first, then upgrade Web UI. Click Browse and choose correct bin file, then click Submit to do upgrading. July 2012 IPV38 Version 1.3...

  • Page 34: Restore Factory Settings

    Click Restore Factory Settings, will pop-up a prompt, select OK, all the parameter will be returned to factory settings, and the device will reboot. Figure 5.5 3.1.5 Reboot Device Click Reboot the device, will pop-up a prompt, select OK, then the device will reboot July 2012 IPV38 Version 1.3...

  • Page 35: Network Settings

    If you want to login to the camera not using the IP Tool you don`t know the camera`s (new) IP address.  Figure 5.7 If you don’t know the Subnet Mask, Gateway, DNS Server. Please check the Local Area Connection Status of your computer; it contains all this information, steps as below: July 2012 IPV38 Version 1.3...
  • Page 36 1. Control PanelNetwork ConnectionsLocal Area Connections (Lan) Support  Details 2. Find the local connection icon , because you might see more than one icon, left click it, choose Support  Details Figure 5.8 July 2012 IPV38 Version 1.3...

  • Page 37: Wireless Lan Settings

    85 or 86 or any number above 80. Make sure that if you have more than one camera it might be useful to give each camera a unique port number, but it`s not necessary to do this. 3.4 Wireless LAN Settings  Figure 6.1 1. Make sure the router is a wireless router. July 2012 IPV38 Version 1.3...
  • Page 38 IP address to visit the router settings menu. Please note that Portforward.com is a website designed to tell you how to forward ports in your router. Information may vary from type to type of routers. Lets proceed shall we? July 2012 IPV38 Version 1.3...
  • Page 39 July 2012 IPV38 Version 1.3...
  • Page 40 4. Login to the camera with the IPCamera Tool or manual with your Browser. (Figure 2.8) 5. Click “Network”>”Wireless Lan Settings”>”Scan”, please press scan 2 times, then you will find the WLAN from the list, choose the one you use. (Figure 6.2). July 2012 IPV38 Version 1.3...
  • Page 41 Figure 6.1.1 Figure 6.2 July 2012 IPV38 Version 1.3...
  • Page 42 9. If there is encryption, please input the share key (password), then click “Submit”. (Figure 6.5). 10. Wait about 30 seconds, the camera will reboot, then unplug the network cable. You might have to login to the Camera again to continue with the next steps. July 2012 IPV38 Version 1.3...
  • Page 43 Figure 6.3 Figure 6.4 Figure 6.5 July 2012 IPV38 Version 1.3...

  • Page 44: Adsl Settings

    3.7 DDNS Service Settings. By default UPnP is most likely disabled in your router. Please refer to the router manual to enable UPnP. Click Network > UPnP Settings to choose Using UPnP to Map Port: July 2012 IPV38 Version 1.3...
  • Page 45 3.7.1 Third Party DDNS: You might have a DDNS server already, then it is useful to take the next steps. This domain is provided by the third party, such as Dyndns, Oray, 3322 etc. July 2012 IPV38 Version 1.3...
  • Page 46 You have to register an account first, enter the user, password, and host. NOTE: Only one DDNS can be chosen, for example, if you use the manufacturer’s DDNS, the third party one won’t work, if you use the third party DDNS, the manufacturer’s one won’t work. July 2012 IPV38 Version 1.3...
  • Page 47 3.7.1 To change the camera’s port. Open the IP Camera Tool from your Desktop select the ebode camera (it will turn blue) and right-mouse click and choose network configuration. The default port of camera is “80”, please change “80” to any other one you like, such as “81”, “100”, “8091”...
  • Page 48 3.7.3 Set Port Forwarding in the router (Manually) ADVISORY: We highly recommend you to give the ebode camera a static IP address. This ensures you that the camera will always have the same IP address, and reduces the risk of not being able to access and control the camera by your mobile device.
  • Page 49 Next, type in ‘ipconfig’ and press enter. Please refer to below image. July 2012 IPV38 Version 1.3...
  • Page 50 We know have all information to get the DDNS working, we will show you how to do this. 1. Open your web browser and type in the default gateway address and press enter. 2. Enter the username and password from the router July 2012 IPV38 Version 1.3...
  • Page 51 This is just an example. 4. Select NAT Setup. Please note that for each brand this can have a different name for NAT setup. Portforward.com contains more information about most router brands. 5. Please choose ‘Configure Port Redirection Table’ July 2012 IPV38 Version 1.3...
  • Page 52 6. Now we have to let the router know, on which port the camera is located. Service name: give the camera a recognizable name, i.e. ebode IP Cam Protocol: Select TCP Public Port: You’ve checked this earlier on, please enter the right port for your camera (you can always use the IPCamera Tool to look it up, as explained at the beginning of this chapter) Private IP: Is the IP address of the camera.
  • Page 53 1. Login to the router. 2. Choose “Firewall”, select “Virtual Servers” 80) and IP address, then click save. 3. Input the port (except NOTE: The port and IP address should be the same as the Camera. July 2012 IPV38 Version 1.3...
  • Page 54 NOTE: The “public port” & “private port” should be the same as camera’s port, choose the protocol to be “both”. Figure 7.7 Now you are finished setting up your camera. The next steps explain additional features of your camera and FAQ. July 2012 IPV38 Version 1.3...
  • Page 55 3.10 Date &Time Settings Set the date and time for your camera. Choose the Clock Time zone of your country. You can choose Sync with NTP Server (Figure 8.3) or Sync with PC Time (Figure 8.4). July 2012 IPV38 Version 1.3...
  • Page 56 Visitor: In this mode, you can only view. (Details 2.7).  Operator: You can control the direction of IP Camera and set some parameters. (Details 2.8).  Administrator: You can setup the advanced configurations of the IP Camera. (Details3.1-3.22).  Figure 8.5 July 2012 IPV38 Version 1.3...
  • Page 57 (1) Non-connected network out: Flicker while connected to the internet and turn off when disconnected. (2) Non-connected network with more slow-frequency flicker: Flicker while connect to the internet and more slower when disconnected. (3) Extinguished: Stay OFF. 3.14 Backup & Restore Figure 8.8 July 2012 IPV38 Version 1.3...
  • Page 58 Then go to the MSN settings page, fill in the correct user name and password, add the MSN buddy, max. up to 10 friends, after submitting, the user(s) will be shown in your MSN friend list. July 2012 IPV38 Version 1.3...
  • Page 59 Here you can configure some additional functions such as Motion Detection, Alarm, IO Linkage, Schedule, FTP Upload, Alarm Mail Alert, Record Path, etc. 3.16 Mail Service Settings Set Mail Service Settings to enable the camera to send e-mail alerts when motion is detected. July 2012 IPV38 Version 1.3...
  • Page 60 NOTE: Please click Submit first before choosing Test. You will see the test result after click Test. Figure 9.2 If it shows the following errors when you click Test. Please check whether the information you filled in is incorrect and try again. July 2012 IPV38 Version 1.3...
  • Page 61 FTP Server: If your FTP server is set up in LAN. You can set as Figure 9.3. If you have an FTP server that can be accessed from the Internet, you can set as Figure 9.4. FTP Port: Usually the port is 21. July 2012 IPV38 Version 1.3...
  • Page 62 8) Cannot upload file. Please be sure your account is authorized. Please check if parameters you filled in are correct. The format of image is like 000DC5D008FA (IPCAM) _0_20101115152525_25.jpg Please check if your FTP server supports this format of file name. 3.18 Alarm Service Settings July 2012 IPV38 Version 1.3...
  • Page 63 If you enable Motion Detect Armed, it will record and make an alarm sound when there is motion detected. Figure 9.7 After you enable motion detect armed, if there is motion detected, the Alarm Status will turn to Motion Detect Alarm. (Figure 9.8). Figure 9.8 July 2012 IPV38 Version 1.3...
  • Page 64 There are two options for Trigger Level. (Figure 10.1). High: When the external alarm device is close, then the alarm is triggered. Low: When the external alarm device is switching off, then the alarm is triggered. Figure 10.1 July 2012 IPV38 Version 1.3...
  • Page 65 60 seconds. Upload Image on Alarm Enable Upload Image on Alarm to set upload images to FTP once alarmed. Upload Interval: Set the upload interval (Seconds). NOTE: The total alarm time is 60 seconds. Figure 10.4 July 2012 IPV38 Version 1.3...
  • Page 66 5. You can also set Scheduler to enable the camera to send e-mails during a special time range you want. (Figure 10.5). 6. If you set Upload Image on Alarm, it will upload images to the FTP Server you set already, once alarmed. July 2012 IPV38 Version 1.3...
  • Page 67 1. User could add the Device IP address to the IE’s ‘Trusted sites’ first. The step is: “IE browser→Tool→Internet Proper→Security→Trusted sites→Sites→Add”. 2. You can also run the IE as administrator, input the IP address of the camera manually. (Figure 11.1). July 2012 IPV38 Version 1.3...
  • Page 68 Play, Stop, Record, Audio, Talk, Multi-device settings, Path settings functions are controlled by ActiveX, so if you use Safari, Firefox, Google chrome browser, it is not possible to use these options. The other functions are the same as for IE Browser. July 2012 IPV38 Version 1.3...
  • Page 69 Figure 11.3 NOTE: Mobile phone Mode doesn’t support ActiveX. In mobile phone mode, it only supports some simple functions, such as Resolution, Mode, Bright, Contrast, Pan/Tilt control, Snapshot, Reversal, Mirror, IO Linkage functions. July 2012 IPV38 Version 1.3...
  • Page 70 - Taking full advantage of retina display on iPhone 4 SUPPORTED CAMERAS Please note that this app is ONLY compatible with ebode MJPEG cameras, cameras of other brands are not supported. *** NOTE THAT NOT ALL FEATURES WILL WORK WITH ALL CAMERA MODELS *** *3G or wireless network connection required.
  • Page 71 It also relates to your router’s security settings. So we recommend you do port forwarding manually. You can view your camera via the Internet successfully after you do port forwarding manually in your router. July 2012 IPV38 Version 1.3...
  • Page 72 2. PC performance, network environment and display preference setting (brightness, theme, etc). 3. The number of visitors (too many visitors will slow down the image frame rate). 4. Choice of switch or hub (use a switch for multiple IP Camera Servers rather than a HUB). July 2012 IPV38 Version 1.3...
  • Page 73 Default network Parameters IP address: dynamic Subnet mask: dynamic Gateway: dynamic DHCP: Disabled DDNS: factory DDNS and third party DDNS Username and password Default administrator username: admin Default administrator password: None, i.e., no password, please leave blank July 2012 IPV38 Version 1.3...
  • Page 74 Memory Size 256 MB or above Display Card 64M or above memory Supported OS Microsoft Windows 98/ME/2000/XP/Vista/7 Browser IE6.0, IE7.0, IE8.0, Firefox, Safari, Google chrome etc Certification CE, FCC, RoHS Warranty Limited 1 year warranty July 2012 IPV38 Version 1.3...
  • Page 75 If your camera does not support some special functions shown in this manual, please contact our technical support team to obtain the latest Firmware and WEB UI file for upgrading. July 2012 IPV38 Version 1.3...

  • Page 76: Declaration Of Conformity

    DECLARATION OF CONFORMITY Hereby, ebode declares that this IPV38 is in compliance with the essential requirements and other relevant provisions of the following Directives: 1) Directive 1999/5/EC of the European Parliament and of the Council of 9 March 1999 on radio equipment and telecommunications terminal equipment and the...
  • Page 77 Dansk [Danish]: Dette udstyr er i overensstemmelse med de væsentlige krav og andre relevante bestemmelser i Direktiv 1999/5/EF. Polski [Polish]: Urządzenie jest zgodne z ogólnymi wymaganiami oraz szczególnymi warunkami okreslonymi Dyrektywą UE: 1999/5/EC July 2012 IPV38 Version 1.3...
  • Page 78 Also available from ebode: LightSpeaker The Next Bright Idea The unique ebode LightSpeaker cleverly combines low consumption LED lighting with wireless sound in one easy ‘plug and play’ system that can be hidden away in a lampshade or light fitting. Install it into any...
  • Page 79 Also available from ebode: Home Automation Modules ebode offers a wide range of Home Automation products and solutions which help you control your ‘electrical environment’. The home automation modules are ideal to (remotely) control blinds/rollers, home cinema screen, lighting, and other household appliances.
  • Page 80 July 2012 IPV38 Version 1.3...

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