What The Modem Needs To Do Its Job; Before You Begin; Contact Your Local Cable Company - THOMSON digital Broadband User Manual

What the Modem Needs to Do Its Job

• The Right Cable Company: Make sure your local cable company provides data services
that use cable industry-standard DOCSIS or Euro-DOCSIS technology compatible with your
cable modem.
• The Internet Service Provider (ISP): Your cable company provides you access to an
Internet Service Provider (ISP). The ISP is your gateway to the Internet. It provides you with
a pipeline to access Internet content on the World Wide Web (WWW).
Check with your cable company to make sure you have everything you need to begin; they'll
know if you need to install special software or re-configure your computer to make your
cable internet service work for you.

Contact Your Local Cable Company

You will need to contact your cable company to establish an internet account before you can use
your modem. You should have the following information (which you will find on the sticker on
the modem) ready:
• The serial number
• The model number of the modem
• The Media Access Control (MAC) address
Cable Modem Overview
Record your information here:
Serial Number:
Model Number:
MAC Address:

Before You Begin

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