– If the cartridges look OK, and you have access to another 3590, try the
v Determine if the drive is bad.
– Try a new tape on the suspect drive. Log all failure data on your DRIVE
– If only one tape fails, then log the information on both the Table 33 and
– If tapes show evidence of damage, do not put any more tapes on the
Table 32. Tape Log Example
Table 33. Drive Log Example
100
3590 Operator Guide
Note: A repaired cartridge may be used long enough to recover data on
that cartridge. When the data has been recovered, the cartridge
should then be taken out of service and discarded or returned to
the plant of origin.
operation with the suspect cartridges in another 3590. If your cartridges
fail in the other 3590, replace the media.
LOG (see Table 33 as an example of how to establish a log and what it
should include), and try one more tape. If it also fails, call for service.
the Table 32 for future reference.
drive until a service representative has examined the drive.
Failure Date
Drive
Drive
9/11/98
1
Drive
9/16/98
2
10/xx/xx
10/xx/xx
10/xx/xx
10/xx/xx
10/xx/xx
Log Item
BE Error 4 tapes
AB Error 1 tape
Load failure
x
x
x
x
Failure
Failure
Failure
Code
Code
Code
Unknown
FE
1
1
1
1
Drive 1
9/9/98 call for service
9/14/98 record tape serial
Failure
Failure
Code
Code
F0
F1
D3
1
1
Drive 2
serial 123456 9/18/98
Failure
Code
(other)
B3