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Table of Contents
Related Manuals for Samsung OfficeServ SMT-i5243
Summary of Contents for Samsung OfficeServ SMT-i5243
- Page 1 SMT-i5243 Keyset User Guide For OfficeServ 7000 Series Systems ™ 07/2010...
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Page 2: Table Of Contents
Samsung Telecommunications America reserves the right without prior notice to revise information in ANSWERING CALLS ....................21 this guide for any reason. Samsung Telecommunications America also reserves the right without prior notice to make changes in design or components of equipment as engineering and manufacturing PLACING A CALL ON HOLD ................21... - Page 3 TRANSFERRING WITH CAMP-ON Transfer with Camp-On ....................48 ..............22 Transfer to Voice Mail ....................49 CALL WAITING ......................22 Call Waiting........................49 CONFERENCE CALLS Call Forward Options ....................49 ....................22 Station Call Pickup ......................50 FORWARDING CALLS ....................23 Group Call Pickup......................51 OTHER FEATURES AND FUNCTIONS My Group Pickup ......................51 ..........23-26 Privacy Release ......................51 LCR POWER SAVING FEATURE...
- Page 4 Selecting Your Caller ID Display ................74 Viewing the Next Caller ID Call ................75 Inquire Caller ID Park/Hold Info ................75 FEATURE ACCESS CODES ..................76 SECTION 6. APPLICATIONS ................77 SAMSUNG VOICEMAIL ..................78 Accessing Your Mailbox ....................79 SVMi E-Series Subscriber Services Menu Diagram ........80–81 Getting Started ......................82...
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Page 5: About This Book
The new Samsung Multimedia Telephone SMT-i5243 keyset is part of the OfficeServ 7000 Series. The SMT-i5243 keyset represents a new concept of Internet phone, in that it uses an IP address to Send/Receive voice and data. For voice communications, the SMT- i5243 uses the data network line already in place in most offices and increasing number of homes. -
Page 6: Section 1. Caution And Preparation
CAUTION • Read the installation instructions before connecting the system to its power source. • If there is dirt or moisture on the pin contact surface of a power plug, pull out the plug and wipe it away with a cloth. If dirt or moisture remains on the prod- uct even after wiping, contact the service center. -
Page 7: Preparation
PREPARATION CHECK THE CONTENTS OF THE BOX Check if the product package box includes all the components as follows: • Phone body including a base • Handset • Handset cord • Patch cable NOTE: Power adapter sold separately. If any of these items are missing or dam- aged, please contact your dealer. -
Page 8: Section 2. Phone Functions
The power adapter is sold separately. CAUTION SECTION 2. The input power of the SMT-i5243 needs 5.0vDC and 3000mA. The SMT-i5243 phone needs to be powered by using Samsung’s SMT-A53PW power adapter. Failure to use the appropriate power supply will cause permanent damage to PHONE FUNCTIONS the phone and will void Samsung’s warranty. -
Page 9: Smt-I5243 Layout
Button Function SMT-i5243 LAYOUT Used to move the display cursor up and down, left and Navigation Button right on certain menus. (Telephone Supports Web video camera, Bluetooth® dongle Status (to connect Bluetooth headset), and USB memory stick Indicator) USB Port... -
Page 10: Key Functions
Using the dial and direction buttons on the phone, you can enter and modify the English characters, numeric and special characters. NETWORK: The SMT-i5243 uses VoIP communication through an already- Whenever you press the dial button [, , ] on a text input screen, the input mode is installed data network. -
Page 11: Description Of Icons
Shows when there is a Office phone number for the entry in the Phone Book. The SMT-i5243 phone has a navigation button and a Selector Switch for FWD/DND/Absent Message to allow users to use its functions easily. Shows when there is an internal Extension number for the entry in the Phone Book. -
Page 12: Smt-I5243 Setup
BUTTON FUNCTION Users can set the phone to the call forward Initially the SMT-i5243 IP keyset will need to be setup to operate within the users Left state. network. The Setup Menu is also used to make changes to the keyset, in the event... -
Page 13: Setting Ip Manually
Version Info: Provides boot rom, software, DSP, and hardware version SETTING UP EXTENSION LOGIN [HOT DESKING] information. Network Info: Displays network mode, IP address of phone, network, and Hot Desking allows you to log in and out of your SMT-i5243 IP keyset without gateway information. rebooting. MAC Address •... -
Page 14: Section 3. Frequently Used Feature Operation
EXTENSION LOG IN & OUT [HOT DESKING] If enabled, your SMT-i5243 telephone may require you to log in before making or receiving calls. In these cases your telephone system administrator will provide you with an extension number, password, and the feature code used to log out. -
Page 15: Answering Calls
Hold can be picked up from any extension. Calls placed on Exclusive Hold can only SPEAKERPHONE CALLS Your Samsung SMT-i5243 has full-duplex speaker- be picked up from the extension that placed them on hold. phone capability. This feature is used for both internal or external calls. To activate... -
Page 16: Transferring With Camp-On
TRANSFERRING WITH CAMP-ON FORWARDING CALLS Icon When you transfer a call to another station and receive a busy signal, you can You can forward your calls to another station, group of stations, or an external tele- camp the call on to this station. Hang up when you hear the busy signal.The called phone number. - Page 17 This function allows the user to set the following option: Application Message Service (SMS). Short Message Service is similar to sending text mes- Set., Call Forward, Absent Message, AOM Setting, Network Info., and Clear saging [Function only supported on Samsung IP phones]. User Set. SERVICE BUTTON...
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Page 18: Lcr Power Saving Feature
• When in Function Mode, scroll to Last Redial, then press the Selection but- SMT-i5243 LCD display has a power saving feature.The display will be automatical- ton. The last number called from the phone is called. ly turned off after the pre-defined time. The default time setting is 08:00 to 18:00. -
Page 19: Section 4. Phone Features
BASIC MENUS The basic menus screen is displayed if you select the Menu from the soft menu at the left bottom of a idle screen. Using the Navigation button, move to a desired function, and press the OK button to execute the function. SOFT BUTTON STRUCTURE SECTION 4. -
Page 20: Call Menus
CALL MENUS Button Sub-Item Description Multiple languages are available. 04. Language Phone (Continuation) Change Password, Dial and Phone 05. Security Lock. Item Sub-Item Description Easy Install: Used to register and Shows the entire list of phone numbers authenticate the phone to the server. 01. -
Page 21: Personal Phonebook
01. PHONEBOOK Item Sub-Item Description Allows a user to setup (show, add and edit) a conference group Company phonebook requires setup by the System 04. Conference to call multiple parties simultaneously to join the conference call. Administrator. Home Returns to the phone main screen. PERSONAL PHONEBOOK Allows a user to create a new conference Add Group... -
Page 22: Call Log
Navigation Right or Left button to display only missed calls, incoming calls, or Search outgoing calls. The type of calls is classified by icon. Allows a user to search by name/number for a phone saved in the phone book. DELETE / DELETE ALL •... - Page 23 04. CONFERENCE 4. Short Message (SMS) [Group] This function is used to send and create internal short messages or text messag- This function allows a user to setup a conference group ing. to call multiple parties simultaneously to join the con- ference call.
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Page 24: Service Soft Button
Press the Menu soft button. Scroll to Phone and press OK. Select Screen and Network Information, and User Data Management. press OK. Set the following Idle Screen Decoration, Brightness, LCD Power Saving, and Screen Saver of the SMT-i5243 phone, select the option and adjust the screen settings. •... -
Page 25: Func. Soft Button
FUNC. SOFT BUTTON This function allows a user one touch easy access to many of the system features. When pressed, the follow- ing options are displayed: Last Number Redial, Save/Repeat, Speed Dial, Directory, VM Message, Station Message, Page Pickup, Directory Pickup, DND, In/Out Group, Status Message, Hold Pickup, Page, Meet Me Page, OHVA Block, Group Pickup, and My Group Pickup. -
Page 26: Outside Calls
NOTES: OUTSIDE CALLS A callback will be canceled if not answered within 30 seconds. If you have set a callback, the cursor associated with the Callback button will be solid black. If the Hot Keypad feature has been turned off, you must first lift the handset MAKING CALLS FROM AOM or press the Speaker button before dialing. -
Page 27: Intercom Calls
NOTES: INTERCOM CALLS If you receive No More Calls tone, that station has no available button to accept your call. Hang up or leave a message. If the Hot Keypad feature has been turned off, you must first lift the handset VOICE ANNOUNCE MODE or press the Call soft button before dialing. -
Page 28: Call Processing
HOLD RECALL CALL PROCESSING If you leave a call on hold longer than the hold timer, it will recall your station. The button that the call appears on will have a slow flashing indicator. SYSTEM HOLD • When your phone rings, lift the handset or press the Speaker button to When you are connected to any call, press Hold. -
Page 29: Call Transfer
TRANSFER TO VOICE MAIL CALL TRANSFER Transfer is used to send any calls to another extension in one of two ways.You can This feature is used to send a call directly to a voice mailbox.Your keyset must have do a screened transfer by informing the other extension who is calling or you can a correctly programmed VT button to accomplish this. -
Page 30: Station Call Pickup
GROUP CALL PICKUP To Forward ALL Calls to Another Station • Dial 601 plus the extension or group number. To pick up (answer) a call ringing in any pickup group, lift the handset and dial 66 • Receive a confirmation tone and hang up. plus the desired group number (01-10 on the OfficeServ 7030, 01-20 on the OfficeServ 7200-S, 01-99, and 01-99 on the OfficeServ 7000 Series) or press the To Forward Calls to Another Station when you are on the Phone (BUSY):... -
Page 31: Dialing Features
For the purposes of programming DIALING FEATURES speed dial numbers, the programma- A (Not Used) & D (Conversion) ble buttons are know as A, B, C, D, E, B (Flash) & E (Hide) and F. C (Pause) & F (Not Used) All “DIALING FEATURES”... -
Page 32: Last Number Redial
LAST NUMBER REDIAL PAGING AND MESSAGING To redial the last outgoing telephone number you dialed, press the Func. soft but- ton, scroll to Last Redial, or dial 19. MAKING AN INTERNAL PAGE NOTES: To make an announcement through the keyset speakers in the idle condition: If the Hot Keypad feature has been turned off, you must first lift the handset or press the Call soft button before you begin dialing. -
Page 33: Meet Me Page
NOTES: AUTOMATIC PARK WITH PAGE BUTTON The LED on the Page button will only light when an All Page is in progress. • While in conversation, press the Page button. The call is automatically parked If allowed by your system administrator you may be able to initiate a page at your station. -
Page 34: Returning Messages
Press Clear. LOGGING IN AND OUT RETURNING MESSAGES If enabled, your SMT-i5243 telephone may require you to log in before making or • Press Message button, scroll to Station Message, press OK, press REPLY or receiving calls. In these cases your telephone system administrator will provide dial 43. -
Page 35: Mute
MUTE CALLING THE DOOR PHONE/ You can mute the handset transmitter or the microphone during any conversa- ROOM MONITOR tion: You may call the door phone and listen to what may be happening outside or in • Press the Mute button. The Mute button indicator will be lit steady. another room. -
Page 36: Group Listening
• When finished press the OK soft button then the Send soft button to display LOCKING YOUR KEYSET the message on the other (Boss/Secretary) phone. You can lock your keyset to control misuse of your phone while you are away. You GROUP LISTENING can unlock it when you return. -
Page 37: Off-Hook Voice Announce
OFF-HOOK VOICE ANNOUNCE IN GROUP/OUT OF GROUP Keysets may receive a voice announcement while on another call. The calling sta- If your keyset is assigned to a station ring group, you can remove your keyset from tion must have an OHVA button. When you are in DND, you cannot receive OHVA the group and then put it back in. -
Page 38: Customizing Your Keyset
The passcode is the same as your station passcode. This feature only applies if • While on-hook, press Transfer and then dial 103. there is a Samsung Voicemail card installed in the system and your keyset has a • Dial 0 for Ringing, 1 for Auto Answer or 2 for Voice Announce. -
Page 39: Hot Keypad
tor to be lit solid to indicate this. Pressing the button while the button indicator is DISPLAY SPEED DIAL NAME lit solid will cause the keyset to return to handset mode and the button indicator This option allows you to view the name associated with a speed dial number as will go off. -
Page 40: Display Features
• Dial the number of a C.O. line or trunk group to use when making calls to this DISPLAY FEATURES MOBEX port. • Dial the phone number you can be reached at by users calling this MOBEX port. DIRECTORY INFORMATION •... -
Page 41: Timer Function
TIMER FUNCTION • Select Phone Name. • Enter Station Name. Use the Navigation button to move cursor. Display keyset users may use this feature as a simple stopwatch. • Press OK and then Save soft button to store the name. •... -
Page 42: Caller Id
VIEWING THE NEXT CALLER ID CALL CALLER ID In the event that you have a call waiting or a camped-on call at your keyset, you can press the Next button to display the Caller ID information associated with the SELECTING YOUR CALLER ID DISPLAY call in queue at your keyset. -
Page 43: Feature Access Codes
FEATURE ACESS CODES Paging Zones - Dial 55 plus ____________________________________________ ____________________________________________ ____________________________________________ SECTION 6. ____________________________________________ ____________________________________________ ____________________________________________ APPLICATIONS ____________________________________________ ____________________________________________ ____________________________________________ All External Zones All Page Feature Access Codes Operator Meet Me Answer 10 + xxx Pick Up A Parked Call Cancel All Call Forward 12 + xxx Pick Up a Held Call... -
Page 44: Samsung Voicemail
Subscriber. A Subscriber is a person that has been authorized access to the various • Dial the voicemail access number or press the key assigned to ring features and services available in the Samsung Voicemail. Please review this sec- voicemail [VMMSG]. tion carefully before you use your Authorized Features and Services, known as •... - Page 45 Subscriber Services Menu SVMi-8 Subscriber Services Menu SVMi-8 Subscriber Services Menu Calais Executary Services Menu Calais Executary Services Menu Group New Group Saved Listen to New Review Saved Record & Send Access Access Personal Personal Mailbox Mailbox Private Access Personal Pause, Resume Play Menu Exit...
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Page 46: Getting Started
GETTING STARTED Using your new Samsung Voicemail Subscriber Services is as simple as following a few simple spoken instructions. First time users should read this section as a tuto- LISTENING TO OLD OR NEW MESSAGES rial. You should start with the following steps: •... -
Page 47: Group New Or Old Messages
Play options. Discard and Re-Record Set Message Attributes (Delivery Options) Pressing this key will play all the menu options available to you from this Schedule Future Delivery point. Save and Send then Send a Copy to Someone Else Hear the time and date, and sender's information of the message you just Save and Send the Recording heard. -
Page 48: Access Manager
You may record up to 9 Personal Greetings, and you may assign any one of them If this is turned on, the caller will be asked their name and the Samsung to be active. There are several different 'Call Coverage' conditions to which you Voicemail will play this name to you before the transfer, giving you an option may assign any of your 9 greetings. - Page 49 The Call Coverage conditions that you can assign specific greetings to are select- Call Screening Greeting ed by the following digits: Used while Call Screening is enabled, and you REJECT a caller after listening to the caller's record name. Primary/No Answer Greeting This option is available only if the Administrator has assigned you the 'Call Used when in your office, away from your desk or during the time period you Screening' feature.
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Page 50: Mailbox Administration
Message Alert the following day. Select this option to recover ("undelete") previously delet- When this function is activated, the Samsung Voicemail will call any outside or ed messages, during this period of time. inside telephone number, after each message is left in your voice mailbox. -
Page 51: Message Broadcast
Place a Direct Call MESSAGE BROADCAST Allows you to place a direct call out of the Samsung Voicemail from anywhere. You may either dial the number or dial a single digit 1-5 that corresponds to a This option will only be available if it has been allowed by the System... -
Page 52: Keyset User Features
n The current Directory Name will be played as a string of digits that are To activate this feature press the AME button. The associated indicator will be lit equal to your name spelled out on your telephone keypad. Follow the steady. -
Page 53: Shortcuts
Pressing [##] will leave a message in your own mailbox. This is useful to remind "From" field. Otherwise, the "From" field will display the name of the Samsung yourself of things to do now or in the future. Messages can be sent with future voice mail system (SVMi-8E, SVMi-16E, or SVMi-20E) sending the message. -
Page 54: Usb Port
E-Mail Server. The SMT-i5243 phone has one built-in USB v1.1 port that supports three types of •... -
Page 55: Setting Up A Video Camera
Press Headset. The headset option is the last selection of this menu. After validation and registration processes are completed, the headset will display as Enable the following items: registered. Headset: Use Headset Type: Bluetooth Incoming BT Connection: Accept Press the Home icon. The Bluetooth icons should appear in the main idle screen. -
Page 56: Flash Usb Memory Stick
Any USB memory sticks that support Linux operation system should not have The SMT-i5243 phone has one built-in USB v1.1 port that supports three types of any issue with the phone. Most of recent USB memory sticks can support both external USB devices (USB port does not support USB hub): Windows and Linux operating systems. -
Page 57: Personal Speed Dial Numbers
PERSONAL SPEED DIAL NUMBERS PERSONAL SPEED DIAL NUMBERS CODE NAME TELEPHONE NUMBER CODE NAME TELEPHONE NUMBER _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________...