Troubleshooting - BenQ 18.5 wide LCD Monitor User Manual

Troubleshooting

Symptom
1.No picture
2.LED indicator is not lit
1.No picture
2.LED indicator is orange
Picture shows " No Signal "
Picture shows " Input Not Supported "
Important Make sure your display setup is under 1366*768,60Hz
1. Check if the monitor is turned on (press the button
2. Check if the power cord is properly connected to the monitor and power outlet.
3 .Check if there is electricity coming from the power outlet (use another device to check for power).
1. Check if your computer is turned on.
2. Ensure the computer is not in power saving mode (move the mouse or press a key on the keyboard
to wake up the computer).
3. Check if the video signal cable is properly connected to the monitor and computer.
1. Check if your computer is turned on.
2. Check if the video signal cable is properly connected to the monitor and computer.
Ensure that the resolution and/or refresh rate is set correctly.
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Check Items
again).