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Troubleshooting
Frequently asked questions (FAQ)
The image is blurred.
Read the instructions on the link
select the correct resolution, refresh rate and make adjustments based on these instructions.
Does the blurring only occur at resolutions lower than the native (maximum) resolution?
Read the instructions on the link
native resolution.
Pixel errors can be seen.
One of several pixels is permanently black, one or more pixels are permanently white, one or
more pixels are permanently red, green, blue or another color.
• Clean the LCD screen.
• Cycle power on-off.
• These are pixels that are permanently on or off and is a natural defect that occurs in LCD
technology.
The image has a faulty coloration.
It has a yellow, blue or pink appearance.
Go to
Color Adjustment
to the factory defaults.
If the image is still not correct and the OSD also has faulty coloration, this means one of the
three primary colors is missing in the signal input. Now check the signal cable connectors. If
any pin is bent or broken off, please contact your dealer to get necessary support.
The LED indicator is white.
• If the LED lights up in solid white, the monitor is powered on.
• If the LED is illuminated in white and there is a message
means you are using a display mode that this monitor does not support, please change the
setting to one of the supported mode. Please read the
from the link
• If the LED is illuminated in white, the power management mode is active. Press any button
on the computer keyboard or move the mouse. If that does not help, check the signal cable
connectors. If any pin is bent or broken off, please contact your dealer to get necessary
support.
• If the LED is off, check the power supply mains socket, the external power supply and the
mains switch.
54
Troubleshooting
"Adjusting the Screen Resolution"
"Adjusting the Screen Resolution"
and
Reset Color
"Adjusting the Screen Resolution"
, and then choose
YES
Out of Range
"Preset display modes"
.
on the DVD, and then
on the DVD. Select the
to reset the color settings
on the screen, this
section
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