Solving Problems - Dell Vostro 420 Service Manual

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Configuration
Parameters

Solving Problems

Follow these tips when troubleshooting your computer:
• If you added or removed a part before the problem started, review the
installation procedures and ensure that the part is correctly installed.
• If a peripheral device does not work, ensure that the device is properly
connected.
• If an error message appears on the screen, write down the exact message.
This message may help support personnel diagnose and fix the problem(s).
• If an error message occurs in a program, see the program's documentation.
NOTE:
The procedures in this document were written for the Windows default
view, so they may not apply if you set your Dell™ computer to the Windows Classic
view.
18
Troubleshooting
Function (continued)
Displays error conditions encountered,
error codes, and the problem
description.
Describes the test and any requirements
for running the test.
Displays the hardware configuration for
the selected device.
The Dell Diagnostics obtains
configuration information for all
devices from the system setup program,
memory, and various internal tests, and
displays the information in the device
list in the left pane of the screen.
NOTE:
The device list may not display the names of all
components installed on your computer or all devices
attached to your computer.
Allows you to customize the test, if
applicable, by changing the test
settings.