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Troubleshooting
Problems relating to im‐
ages
Problems when projection
starts
Problems with the remote
control
Problems with 3D
Problems with HDMI
Problems with USB storage
devices
Other problems
*
Because color reproduction differs between monitors and computer LCD screens, the image projected by the
projector and the color tones displayed on the monitor may not match, however this is not a fault.
Problems relating to images
No images appear
Check
Is the projector turned on?
Is the power cord connected?
Are the indicators switched off?
Problem
No images appear.
Projection does not start, the projection area is completely black, or
the projection area is completely blue.
Moving images being projected from a computer are not projected.
"Not supported" is displayed.
"No Signal" is displayed
Images are fuzzy or out of focus.
Interference or distortion appears in the images.
The image is truncated (large) or small, or only a part of the image is
projected.
Image colors are not right.
The whole image appears purplish or greenish, images are black &
white, or colors appear dull.
Images appear dark.
Projection stops automatically.
The projector does not turn on.
The remote control does not respond.
Cannot project correctly in 3D.
The 3D image is enlarged and truncated.
HDMI Link does not function.
The device name is not displayed under device connections.
Slideshow does not start
No audio, or the audio is too low.
Cannot make settings on the control panel.
Cannot access the network via wireless LAN.
Press the
Connect the power cord.
Disconnect and then reconnect the projector's power cord.
Check that pressing the power button after connection supplies
the projector with power.
*
Remedy
button on the remote control or the control panel.
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