Philips Saeco Intelia Service Manual
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Philips Saeco Intelia Service Manual

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Co ee Machine
Service

Table of contents

1.
1.1.
1.2.
1.3.
Material
1.4.
1.5
1.6.1.
1.6.2.
2.
2.1.
Technical speci cations
2.2
Speci cation for the measurement of the co ee prod-
ucts temperature
2.3.
3.
3.1.
3.2.
3.3.
3.4
3.5
4.
4.1.
4.2.
Co ee cycle
4.3.
4.4.
4.5.
Co ee grinder
All parts of this document are the property of Saeco International Group.
All rights reserved. This document and all the information herein is provided without liability deriving from any errors or omissions. Furthermore, no part may be reproduced, used or
collected, except where express authorisation has been provided in writing or through a contractual agreement.
Published by Saeco International Group
Service Manual
Page
1
1
1
1
2
3
4
1
2
3
1
3
6
8
10
1
3
4
4
5
Subject to modi cation
Rev. 03 December 2012
Table of contents
4.6
4.7.
4.8.
4.9.
4.10.
4.11
5.
5.1.1.
5.1.2.
5.1.3.
Intelia Latte test mode
5.1.4
Intuita test mode
5.2.
Error messages
6.
6.1.
6.2.
6.3.
7.
7.1.
7.2.
7.3.
Co ee grinder
7.4.
7.5.
7.6
7.7
7.8
7.9
Intelia
Page
6
7
7
8
8
1
6
11
16
22
1
1
2
1
2
2
3
4
4
5
5
6
EN 4219 400 00014
2012-Sept-07

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Summary of Contents for Philips Saeco Intelia

  • Page 1: Table Of Contents

    Pump All parts of this document are the property of Saeco International Group. All rights reserved. This document and all the information herein is provided without liability deriving from any errors or omissions. Furthermore, no part may be reproduced, used or collected, except where express authorisation has been provided in writing or through a contractual agreement.
  • Page 2 Power board 7.12. Water sensor control board 7.13. Gear motor 7.14. Boiler 7.15. Dispenser assembly 7.16. Valve disassembly 7.17. Control board and display 7.18. Fitting and removing Oetiker clamps Notes Water circuit diagram Electrical diagram Saeco International Group INTELIA Rev. 03...
  • Page 3 Saeco International Group Rev. 03 INTELIA...

  • Page 4: Introduction

    Screwdriver Torx T 8 - T 10 - T 20 Pliers for Oetiker clamps CC -A - Vdc tester Digital thermometer Scale limit > 150°C SSC (Saeco Service Center) Programmer (for programming and diagnostics mode) Material Description Notes Thermal paste Heating element >...

  • Page 5: Service Policy

    YES, to consult the specifi c exploded-view of the Thermal Carafe on Only for OOW repairs CARAFE website YES, to consult the specifi c exploded-view of the Milk Island on MILK ISLAND Only for OOW repairs website Saeco International Group Rev. 03 Page / 05...

  • Page 6: External Machine Parts

    INTELIA 01 INTRODUCTION Coffee bean hopper 1.6.1 External machine parts with lid Intelia Cappuccino Grinding adjustment Coffee dispenser Water dispenser (removable) Service hatch Drip tray+grille Pre-ground coffee Brewing unit compartment Dreg drawer Control panel Milk carafe Power cable socket and...
  • Page 7 INTELIA 01 INTRODUCTION Coffee bean Hot water/steam Intelia Class e Focus hopper with lid dispensing pipe Pannarello (Intelia Focus) Service hatch Cappuccino valve (Intelia Class) Power cable socket and main switch Drip tray+grille Pre-ground coffee Brewing unit compartment Dreg drawer...

  • Page 8: Internal Machine Parts

    1.6.2 Internal machine parts Coffee grinder Grinding adjustment insert 2-way solenoid valve KYB Interface card Power board Steam pipe Safety valve Boiler cover and boiler Power cable connector Flow-meter Pump Boiler pin Saeco International Group Rev. 03 Page / 05...
  • Page 9 Saeco International Group Rev. 03 INTELIA...

  • Page 10: Technical Speci Cations

    10 (11 if after 9 dregs you dispense a double espresso) Water circuit fi lling time: Approx. 15 sec Max. on fi rst fi lling cycle Heating time: Approx. 45 sec. Grinding time: Approx. 8-10 sec. Saeco International Group Rev. 03 Page / 04...

  • Page 11: Saeco International Group Rev

    Temperature of 1st product 69°C ≤ 85°C Temperature of 2nd product 72°C ≤ 85°C Coffee Q.ty 70/120 gr. Temperature of 1st product 69°C ≤ 85°C Temperature of 2nd product 72°C ≤ 85°C Picture 1 Picture 2 Saeco International Group Rev. 03 Page / 04...

  • Page 12: Machine Parameters And Performance

    120 litres (240,000 pulses) Very hard (over 21°dH) 30 litres (60,000 pulses) 60 litres (120,000 pulses) The default water hardness level is 4. Each litre of water corresponds to approximately 2,000 pulses. Saeco International Group Rev. 03 Page / 04...
  • Page 13 Water reserve (pulses) with water fi lter Water reserve (pulses) with no water fi lter Water reserve modifi able by Production/Service departments "Fill tank" alarm "No tray" alarm Yes (Fill tank) Water mains Saeco International Group Rev. 03 Page / 04...
  • Page 14 Saeco International Group Rev. 03 INTELIA...

  • Page 15: User Instructions

    INTELIA 03 USER INSTRUCTIONS 3.1. Intelia Cappuccino customer and programming menu ON/OFF button espresso dispensing Aroma button / Pre-ground button button Long espresso button MENU dispensing button special beverages cappuccino dispensing button selection button Machine ready signals (GREEN) Machine at correct temperature...
  • Page 16 For details see the paragraph concerning the fi lter management. Descaling Cycle This function lets you execute a descaling cycle. Factory settings DEFAULT SETTINGS This function allows the factory values to be reset. Saeco International Group Rev. 03 Page / 10...

  • Page 17: Intelia Latte Customer And Programming Menu

    INTELIA 03 USER INSTRUCTIONS 3.2. Intelia Latte customer and programming menu Espresso coffee brew Latte Macchiato brew button button Long espresso brew Display Cappuccino brew button button “Aroma” - Pre-ground Hot Milk brew button coffee button SON/OFF button “MENU” button...
  • Page 18 Press the “ “ button to go on using the machine. Please bear in mind that failure to descale your machine will prevent it from working properly. Repair is not covered by warranty. Saeco International Group Rev. 03 Page / 10...
  • Page 19 2 or 3 times. If the machine does not start, contact the consumer care help line at the phone number listed on the last page of this document. Saeco International Group Rev. 03 Page / 10...

  • Page 20: Intelia Focus And Class Customer And Programming Menu

    INTELIA 03 USER INSTRUCTIONS 3.3. Intelia Focus and Class customer and programming menu ON/OFF button espresso dispensing button Aroma / Pre-ground button Long espresso dispensing button Descaling button Hot water/steam (Focus) selection button Machine ready signals (GREEN) Machine at correct temperature...
  • Page 21 For details see the paragraph concerning the fi lter management. Descaling Cycle (Focus and Class) This function lets you execute a descaling cycle. Factory settings (only Class) DEFAULT This function allows the factory values to be reset. SETTINGS Saeco International Group Rev. 03 Page / 10...

  • Page 22: Intuita Customer And Programming Menu

    1 cup of espresso coffee. STEADY ON The machine needs a descaling cycle. Please bear in mind that failure to descale your machine will prevent it from working properly. Repair is not covered by warranty. Saeco International Group Rev. 03 Page / 10...
  • Page 23 Turn off the coffee machine. After 30 seconds, turn it on again. Try this 2 or 3 times. If the machine does not start, contact the consumer care help line at the phone number listed on the last page of this document. Saeco International Group Rev. 03 Page...

  • Page 24: Operation, Cleaning And Maintenance

    120 litres (240,000 pulses) Very hard 30 litres (60,000 pulses) 60 litres (120,000 pulses) (over 21°dH) The default water hardness level is 3. Each litre of water corresponds to approximately 2,000 pulses Saeco International Group Rev. 03 Page / 10...
  • Page 25 Saeco International Group Rev. 03 INTELIA...

  • Page 26: Operating Logic

    INTELIA 04 OPERATING LOGIC 4.1. Water circuit Intelia Cappuccino Saeco International Group Rev. 03 Page / 08...
  • Page 27 INTELIA 04 OPERATING LOGIC Intelia Focus e Class Saeco International Group Rev. 03 Page / 08...
  • Page 28 3. Preliminary dispensing phase (short pump activity, short pause). 4. Product dispensing (the pump operation period is defi ned by the amount of product dis- pensed). 5. The gear motor moves to its home position (the dregs are expelled automatically). Saeco International Group Rev. 03 Page / 08...

  • Page 29: Single Microswitch

    An NTC is used as a temperature sensor; in the event of overheating this reduces boiler element power consumption. The electronic system detects the current boiler temperature from the drop in voltage of the sensor and adjusts it accordingly. Heating element values and corresponding temperatures: see table. Saeco International Group Rev. 03 Page / 08...

  • Page 30: Low Bean Level Detection, Dose Quantity Adjustment, Co Ee Grinder Blocked

    fl avor – mild, medium or strong). Coffee grinder blockage If the coffee grinder becomes blocked for any reason, pulses will no longer be transmitted to the electronic system and the grinder will come to a stop. Saeco International Group Rev. 03 Page / 08...

  • Page 31: Dose Self-Learning (Sas)

    Caution: In the case of excessive dosage, powder may be expelled into the dreg drawer. This is not a fault, but can occur during preliminary operation or after a service. Saeco International Group Rev. 03 Page / 08...

  • Page 32: Water Level Detection (Water Tank)

    360° 1 rev which has fl owed through; after the specifi ed amount (set in accordance with the water hardness level), the “Replace fi lter” message appears. Saeco International Group Rev. 03 Page / 08...

  • Page 33: Water Lter

    3-stage bypass (A, B, C) depending on the degree of hardness. See small image. 4.11. Intelia Cappuccino milk carafe 1) Steam input 2) Cappuccino maker 3) Bring the cappuccino maker into dispensing position before...
  • Page 34 Saeco International Group Rev. 03 INTELIA...

  • Page 35: Troubleshooting

    INTELIA 05 TROUBLESHOOTING 5.1.1. Intelia Cappuccino test mode To enter Test Mode 1. Hold down the buttons Espresso and Menu. 2. Turn on the main switch at the rear of the machine Entry into Test Mode results in a screen divided into sections, as illustrated in the diagram below.
  • Page 36 If the indication does not change, check the brewing unit microswitch and relative wiring (JP25). Press STAND_BY “ ” to move to the next screen Operational check – brewing unit Initial status Saeco International Group Rev. 03 Page / 22...
  • Page 37 If the absorbed current exceeds 300 mA the display turns red, check the brewing unit, the gears on the motor and the motor housing in its seat. Press STAND_BY “ ” to move to the next screen Saeco International Group Rev. 03 Page / 22...
  • Page 38 Press Aroma to switch on the grinder The coffee grinder starts to spin and the number of pulses is indicated by the number circled in red, the other numbers have no signifi cance for this test. Saeco International Group Rev. 03 Page / 22...
  • Page 39 If the temperature goes above 125°C then the display turns yellow and an alarm message appears on the display. Above this temperature the boiler is always off, avoiding the risk of dan- gerously high temperatures. Saeco International Group Rev. 03 Page / 22...

  • Page 40: Intelia Focus And Class Test Mode

    INTELIA 05 TROUBLESHOOTING 5.1.2. Intelia Focus and Class Test mode To enter Test Mode 1. Hold down the Espresso and Menu buttons. 2. Switch on the main switch at the back of the machine. Entry into Test Mode results in a screen divided into sections, as illustrated in the diagram below.
  • Page 41 ERROR (with brewing unit): If the absorbed current exceeds 300 mA the display turns red, check the brewing unit, the gears on the gear motor and the motor housing in its seat. Saeco International Group Rev. 03 Page / 22...
  • Page 42 (JP5). If water does not come out of the steam pipe, check the pump and the pump wiring (JP24). ERROR: If L / H is 0 or very low, the solenoid valve does not open. Check the solenoid valve and the wiring (JP3). Saeco International Group Rev. 03 Page / 22...
  • Page 43 ERROR: If the temperature is not absorbed check the boiler resistor, relative wiring and the connection to the CPU/POWER in (JP19), also check the wiring on the NTC (JP13). Saeco International Group Rev. 03 Page / 22...
  • Page 44 2- and 3-way solenoid valves will not be powered. When the procedure is completed, the message “COMPLETE” appears on the display, the solenoid valves close automatically and the machine may be switched off. Saeco International Group Rev. 03 Page / 22...
  • Page 45 INTELIA 05 TROUBLESHOOTING 5.1.3. Test Mode Intelia latte To enter Test Mode A) Hold down the Espresso and Milk buttons. B) Switch on the main switch at the back of the machine. LATTE ESPRESSO MACCHIATO LONG COFFEE CAPPUCCINO AROMA MILK...
  • Page 46 If the indication does not change, check the brewing unit microswitch and relative wiring (JP04) Press STAND_BY “ ” to move to the next screen Operational check - impuls Milk NOT USED Saeco International Group Rev. 03 Page / 22...
  • Page 47 If the absorbed current exceeds 300 mA the display turns red, check the brewing unit, the gears on the gear motor and the motor housing in its seat. Press STAND_BY “ ” to move to the next screen Saeco International Group Rev. 03 Page / 22...
  • Page 48 0 even if water comes out of the steam pipe, check the wiring on the fl ow meter (JP5). If water does not come out of the steam pipe, check the pump and the pump wiring (JP24). Press STAND_BY “ ” to move to the next screen Saeco International Group Rev. 03 Page / 22...
  • Page 49 ERROR: If the temperature is not absorbed check the boiler resistor, relative wiring and the connection to the CPU/POWER in (JP19), also check the wiring on the NTC (JP13). Saeco International Group Rev. 03 Page / 22...
  • Page 50 (plus fl ux meter) c)Brewing unit moves to work d)Brewing unit moves to home Level 5: The machine tests the coffee powder circuit: a)Heater (plus NTC sensor) b)Grinder (plus rotation pick up) Saeco International Group Rev. 03 Page / 22...
  • Page 51 TEST MODE Level 2 Pressing botton ON/OFF TEST MODE Level 3 Pressing botton ON/OFF TEST MODE Level 4 Pressing botton ON/OFF TEST MODE Level 5 Pressing botton ON/OFF TEST MODE Level 0 Pressing botton ON/OFF Saeco International Group Rev. 03 Page / 22...
  • Page 52 If you are not able to turn the LED OFF detects an error condition over the button switch Start condition All LED are OFF Pressing ON/OFF button moves to next level On ERROR verify: Cable connection Power supply Push button presence and welding Saeco International Group Rev. 03 Page / 22...
  • Page 53 1 bean hot water 2 beans hot water + espresso 3 beans hot water + espresso + coffee Press ON/OFF button moves to next level On ERROR verify: Cable connection Power supply Saeco International Group Rev. 03 Page / 22...
  • Page 54 Move BU to rest position. Press Calc Clean button to move BU to rest position ON/OFF Hot water Espresso Coffee Steam Calc clean BLINK BLINK Press ON/OFF button moves to next level On ERROR verify: Cable connection Power supply Saeco International Group Rev. 03 Page / 22...
  • Page 55 Press Coffee button to check grinder rotation ON/OFF Hot water Espresso Coffee Steam Calc clean During the test BLINK No grinder rotation Press ON/OFF button moves to next level (level 0) On ERROR verify: Cable connection Power supply Saeco International Group Rev. 03 Page / 22...
  • Page 56 The boiler temperature has not increased by x°C in y sec (boiler power supply disconnected, incorrect boiler fi tted must be a 1300W boiler, par- tial power supply to boiler, cut out thermostat tripped) Mains voltage trouble Saeco International Group Rev. 03 Page / 22...
  • Page 57 Saeco International Group Rev. 03 INTELIA...

  • Page 58: Standard Checks

    Boiler pin O-ring Brewing unit ES/P Grease solvent / Grease Hoses, attachments and Oetiker clamps Pump ES/TR Gear motor ES/TR Coffee grinder Vacuum cleaner / brush Water circuit Saeco descaler Hot water/steam valve ES/S Saeco International Group Rev. 03 Page / 02...

  • Page 59: Final Test

    Dispense steam Dreg drawer Dreg drawer missing Remove the dreg drawer missing indication indication Start brewing a coffee Low bean level Low bean level while the coffee bean indication indication hopper is empty Saeco International Group Rev. 03 Page / 02...
  • Page 60 Saeco International Group Rev. 03 INTELIA...

  • Page 61: Disassembly

    INTELIA 07 DISASSEMBLY 7.1. Intelia Cappuccino outer Shell Remove the water tank, coffee con- tainer cover, drip tray, dreg drawer, brewing unit, carafe or hot water dispenser. Unscrew the screws shown Lift the top cover. Unscrew the screws shown Slide out the hatch.

  • Page 62: Intellia Class And Focus Outer Shell

    When reassembling the coffee grinder, Loosen the screws as illustrated and remove the sound make sure the spring is repositioned insulating cover. Raise the coffee grinder and remove correctly (see photo). the connections. Saeco International Group Rev. 03 Page / 11...

  • Page 63: Grinder Blades

    Turn the grinder blades anticlockwise out of the support. Turn the grinder blades clockwise out of the support. The bayonet connections can be accessed from the rear. For a standard adjustment, both markings must be aligned. Saeco International Group Rev. 03 Page / 11...

  • Page 64: Co Ee Grinder Adjustment

    (B). 7.6. Intelia Cappuccino three-way solenoid valve 1) Loosen the screws holding the front plate to the upper plate 2) Remove the front plate, pressing it in the center and pulling the side walls outward...

  • Page 65: Intelia Class And Focus Two-Way Solenoid Valve

    INTELIA 07 DISASSEMBLY 7.7. Intelia Class and Focus two-way solenoid valve 1) Loosen the screws holding the front plate to the upper plate. 2) Remove the card support assembly. 3) Loosen the screws holding the solenoid valve to the upper plate.

  • Page 66: Pump

    Loosen the screw as illustrated and Slide out the pipe Slide the card off the remove the capacitive sensor glued to connecting the fl ow support. the seat. meter to the pump. Saeco International Group Rev. 03 Page / 11...
  • Page 67 Slide out the fork as illustrated. access the screws which fi x the dispenser cover into place. Only for Intelia Cappuccino remove the plug body along with pitcher Unscrew the screws in the front cover and lift it off the milk jug plug body from the place...
  • Page 68 (P). When replacing the motor and the transmission shaft, make sure the guide runners (L) are in the right posi- tion. Grease the shaft thoroughly and evenly. Saeco International Group Rev. 03 Page / 11...
  • Page 69 Loosen the screws as Loosen the screws as illustrated and remove the front panel to illustrated and remove the access the screws which fi x the dispenser cover into place boiler pin (A) Saeco International Group Rev. 03 Page / 11...
  • Page 70 Loosen the screws as Remove the frame from illustrated. illustrated. the keypad and the display. Remove the electrical connections between the card and the display and release the card from the support. Saeco International Group Rev. 03 Page / 11...
  • Page 71 INTELIA 07 DISASSEMBLY 7.18. Fitting and removing Oetiker clamps 1) Boiler connection. 2) Other connections. Use a suitable pair of pliers to remove the Tighten the clamp as illustrated. clamp (as illustrated). Saeco International Group Rev. 03 Page / 11...
  • Page 72 Saeco International Group Rev. 03 INTELIA...
  • Page 73 INTELIA 08 NOTES Saeco International Group Rev. 03 Page / 01...
  • Page 74 Saeco International Group Rev. 03 INTELIA...
  • Page 75 INTELIA 09 WATER CIRCUIT DIAGRAM Intelia Cappuccino Saeco International Group Rev. 03 Page / 01...
  • Page 76 INTELIA 09 WATER CIRCUIT DIAGRAM Intelia Focus and Class Saeco International Group Rev. 03 Page / 01...
  • Page 77 Saeco International Group Rev. 03 INTELIA...
  • Page 78 INTELIA 10 WIRING DIAGRAM Intelia Focus and Class Saeco International Group Rev. 03 Page / 01...

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