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Screen issue
The screen display does not look normal.
The brightness and colour do not look normal.
Broken lines are displayed on the edges of the screen.
Lines (red, green or blue) are displayed on the screen.
The display looks unstable and then freezes.
The screen cannot be displayed in full screen.
Encoded video content may cause the display to appear corrupted in scenes featuring fast moving
objects such as in a sports event or action video.
Low signal level or low picture quality may cause the display to appear corrupted. This does not mean
the product is defective.
A cell phone within a distance of one-meter radius may cause static on analog and digital products.
Go to
Picture
and adjust the screen settings such as
Sharpness.
― Refer to
Picture
P.89
for details about the
Go to
System
and adjust the
Energy Saving
― Refer to
P.111
for details about the
System
Reset the screen settings to the default settings.
― Refer to
P.103
for details about the
Reset Picture
Picture Size
Screen
Fit, change the setting to 16:9.
If
is set to
These lines are displayed when there is a defect in DATA SOURCE DRIVER IC on the monitor. Contact a
Samsung Service Centre to resolve the issue.
The screen may freeze when a resolution other than the recommended resolution is used or if the
signal is not stable. To resolve the issue, change the PC resolution to the recommended resolution.
A scaled SD (4:3) content file can cause black bars on both sides of an HD channel screen.
A video with an aspect ratio different from the product can cause black bars at the top and bottom of
the screen.
Change the screen size setting to full screen on the product or source device.
Picture
Mode, Colour,
Brightness
menu.
settings.
menu.
menu.
and
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Table of Contents
Troubleshooting
