Other Information Troubleshooting - Sony TRINITRON KV-20S90 Service Manual

Other Information
Troubleshooting
If you are having a problem with your TV, try the suggestions below. If
the problem persists, contact your nearest Sony dealer.
No picture, no


sound










Poor or no


picture, good


sound


Good picture,


no sound


No color


Only snow


appears on the
screen




Dotted lines or


stripes


Double images


or ghosts
Make sure the power cord is plugged in.
If a red light is flashing on the front of your TV for
more than a few minutes, disconnect and reconnect
the power cord to restore the TV. If the problem
continues, call your local service center.
Check the TV/VIDEO settings: when watching TV, set
to TV; when watching video equipment, set to VIDEO
(page 9).
Check your PARENTAL CONTROL settings, (see
pages 21-23).
Make sure the batteries have been inserted correctly
into the remote control.
Try another channel, it could be station trouble.
Adjust PICTURE in the VIDEO menu (page 13).
Adjust BRIGHTNESS in the VIDEO menu (page 13).
Check the antenna and/or cable connections (page 3).
MUTING
Press so that MUTING disappears from the
screen (page 9).
Check your AUDIO settings. Your TV may be set to
SAP (page 14).
Adjust COLOR in the VIDEO menu (page 13).
Check the CABLE setting in the CHANNEL SET UP
menu (page 17).
Check the antenna and/or cable connections (page 3).
Make sure the channel selected is currently
broadcasting.
Adjust the antenna.
Move the TV away from other electronic equipment.
Some electronic equipment can create electrical noise,
which can interfere with TV reception.
Check your outdoor antenna or call your cable service.
Other Information
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