Other Information Troubleshooting - Sony KV-13FM13 Service Manual

Other Information
Troubleshooting
If you are having a problem with your TV, try the suggestions below. If
the problem persists, contact your nearest Sony dealer.
No picture, no
sound
Poor or no
picture, good
sound
Good picture,
no sound
No color
No signal
Dotted lines or
stripes
Double images
or ghosts
❏
Make sure the power cord is plugged in.
❏
If a red light is flashing on the front of your TV for
more than a few minutes, disconnect and reconnect
the power cord to restore the TV. If the problem
continues, call your local service center.
❏
Check the TV/VIDEO settings: when watching TV, set
to TV; when watching video equipment, set to VIDEO
(page 11).
❏
Make sure the batteries have been inserted correctly
into the remote control (page 2).
❏
Try another channel, it could be station trouble.
❏
Adjust Picture in the Video menu (page 17).
❏
Adjust Brightness in the Video menu (page 17).
❏
Check the antenna and/or cable connections (page 3).
❏
MUTING
Press so that MUTING disappears from the
screen (page 11).
❏
Check your Audio settings (KV-20FS12 only). Your TV
may be set to Auto-SAP (page 18).
❏
Adjust Color in the Video menu (page 17).
❏
Check the Cable setting in the Options menu under
Setup (page 28).
❏
Check the antenna and/or cable connections (page 3).
❏
Make sure the channel selected is currently
broadcasting.
❏
Adjust the antenna.
❏
Move the TV away from other electronic equipment.
Some electronic equipment can create electrical noise,
which can interfere with TV reception.
❏
Check your outdoor antenna or call your cable service.
Other Information
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