Other Information Troubleshooting - Sony KV 13M42 Operating Instructions Manual

Other Information
Troubleshooting
If you are having a problem with your TV, try the suggestions below. If
the problem persists, contact your nearest Sony dealer.
No picture, no
sound
Poor or no
picture, good
sound
Good picture,
no sound
No color
Only snow
appears on the
screen
Dotted lines or
stripes
Double images
or ghosts
Make sure the power cord is plugged in.


If a red light is flashing on the front of your TV for


more than a few minutes, disconnect and reconnect
the power cord to restore the TV. If the problem
continues, call your local service center.
Check the TV/VIDEO settings: when watching TV, set


to TV; when watching video equipment, set to VIDEO
(page 9).
Check your PARENTAL CONTROL settings, (see


pages 21-23).
Make sure the batteries have been inserted correctly


into the remote control.
Try another channel, it could be station trouble.


Adjust PICTURE in the VIDEO menu (page 13).


Adjust BRIGHTNESS in the VIDEO menu (page 13).


Check the antenna and/or cable connections (page 3).


MUTING
Press so that MUTING disappears from the


screen (page 9).
Check your AUDIO settings. Your TV may be set to


SAP (page 14).
Adjust COLOR in the VIDEO menu (page 13).


Check the CABLE setting in the CHANNEL SET UP


menu (page 17).
Check the antenna and/or cable connections (page 3).


Make sure the channel selected is currently


broadcasting.
Adjust the antenna.


Move the TV away from other electronic equipment.


Some electronic equipment can create electrical noise,
which can interfere with TV reception.
Check your outdoor antenna or call your cable service.


Other Information
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