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Related Manuals for Ultratec SUPERPRINT 4425
Summary of Contents for Ultratec SUPERPRINT 4425
- Page 1 USING YOUR SUPERPRINT 4425 & ™ LARGE VISUAL DISPLAY (LVD) 305-003603...
- Page 2 Madison,WI 53711 (608) 238-5400 (Voice/TTY) Fax: (608) 238-3008 Email: service@ultratec.com www.ultratec.com Fourth Edition First Printing April 2002 © 1997-2002 Ultratec, Inc. and Turbo Code are registered trademarks of Ultratec, Inc. Superprint 4425 and Auto ID are trademarks of Ultratec, Inc.
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Page 3: Table Of Contents
......15 Superprint 4425 function keys .....16 ™... - Page 4 Auto busy redial Ctrl Shift Return .....38 Change to other TTY Ctrl Shift ....38 Three-way calling Ctrl Shift...
- Page 5 Setting the outgoing auto-answer memo Ctrl ..67 Changing the auto-answer password Ctrl ...67 Changing the greeting memo Ctrl ....68 Turning off printing of the date and time .
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Page 6: Important Safety Instructions
Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. 4. Do not use the Superprint 4425 or the LVD near water, for example, near a bath tub, wash bowl, kitchen sink, laundry tub, in a wet basement, or near a swimming pool. - Page 7 When the power supply cord or plug is damaged or frayed. b. If liquid has been spilled into the Superprint 4425 or LVD. c. If the Superprint 4425 or the LVD has been exposed to rain or water. d. If the Superprint 4425 or LVD does not operate normally by following the operating instructions.
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Page 8: Introduction
INTRODUCTION Features Welcome to the Superprint 4425 ™ TTY from Ultratec. Your new TTY has the following special features: A ring flasher that tells you when someone is calling. ® Turbo Code communication protocol. This feature transmits signals to other Turbo Code TTYs as fast as you type. Turbo Code also lets you interrupt the other person’s typing. -
Page 9: Overview
Overview I N T R O D U C T I O N • 7... - Page 10 8 • I N T R O D U C T I O N...
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Page 11: Setup
AC adapter.) The best way to use the Superprint 4425 is to plug in a telephone line. This is called direct connect. But if you cannot plug in a telephone line, you can also make and answer calls by putting a telephone handset in the Superprint 4425 acoustic cups. -
Page 12: Plugging In Power, A Telephone Line And The Lvd
Superprint 4425 before you plug in the AC adapter. Caution! The Large Visual Display (LVD) comes with its own AC adapter. Do not mix up the Superprint 4425 and LVD adapters. If you plug the Superprint 4425 adapter into the LVD, you will damage the LVD. - Page 13 1. Plug the small 2. Plug the large 3. Plug one end 4. Plug the other end of the end of the of the tele- end of the ribbon cable ribbon cable phone line into telephone line into the LVD. into the either into a tele-...
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Page 14: Charging The Batteries
When the telephone line is directly connected to the Superprint 4425, you need a standard (analog) telephone line with either pulse or tone dialing. If you plan to use the Superprint 4425 in an office, the line may need modification because many offices have digital telephone systems. -
Page 15: About The Control Key Ctrl
Connecting a signaler or telephone The Superprint 4425 has an extra jack for a telephone or a signaler. You can use either jack for the telephone line. About the control key Ctrl The control key, , gives instructions to the Superprint 4425 when you Ctrl hold it down and press a function key. -
Page 16: Turning On The Lvd Option
Turning on the LVD option Ctrl 1. Press the options key (hold down the key and press Ctrl key). 2. Press the key until you Return see the LVD option on the display. 3. Press the to change Spacebar the setting to ON. 4. -
Page 17: Using The Large Visual Display (Lvd)
Ctrl Setting the clock Ctrl You must set the clock after you plug in the Superprint 4425 to display and print the correct date and time. Follow these steps to set the clock: 1. Press the options key ( + ). You will see PRINT (UP/LOW) Ctrl CASE on the display. -
Page 18: Superprint 4425 Function Keys
Superprint 4425 function keys This diagram shows the most important Superprint 4425 functions. Functions tell the Superprint 4425 to do something or change a setting. For example, the auto-answer function turns on auto-answer, and the options function can be used to change the print size. All functions begin... - Page 19 The chart on the next page lists all Ctrl of the Superprint 4425 functions. Use the page numbers to find more information about each function. Ctrl Ctrl Ctrl Ctrl changes clears all or changes...
- Page 20 Complete list of function keys Dial Dials a telephone number p. 24 Ctrl Hangup Hangs up the telephone line p. 26 Ctrl Print Turns the printer on and off p. 20 Ctrl Greeting Sends the greeting memo p. 34 Ctrl Send memo Sends a memo p.
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Page 21: About Auto Id
Caller ID, a separate service available through your telephone service provider that requires additional equipment. Auto ID comes on when you turn on your Superprint 4425 and continues until you start a conversation. If you are on-line, you will see SENDING AUTO ID on the display every time the Superprint 4425 sends out tones. -
Page 22: About The Printer
About the printer Ctrl The printer is on when you turn on your Superprint 4425 for the first time. Press the print key ( + ) to turn off the printer. The display Ctrl says PRINTER OFF. Press the print key again to turn the printer back on. -
Page 23: About The Built-In Help Feature
4425. Turning off printing of the date and time Ctrl You can stop the Superprint 4425 from printing the date and time on conversations and messages by following these steps: 1. Press the options key ( + ). You will see PRINT (UP/LOW) Ctrl CASE on the display. - Page 24 2 2 • S E T U P...
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Page 25: Calling
CHAPTER CALLING This chapter covers the basics of making and receiving TTY calls and how to review a conversation after you finish a call. It also explains Turbo Code and how Turbo Code allows you to interrupt the other person while he or she is typing. -
Page 26: Making A Call In Direct Connect Ctrl
Backspace mistakes. Press the Return to dial the number. 4. When you see an answer on the Superprint 4425 display or the LVD, type a greeting. Turn off the Superprint 4425 and the LVD when you finish. 2 4 • C A L L I N G... -
Page 27: Dialing Tips
You may need to type a 9 or other number to reach an outside line if you are using the Superprint 4425 in an office. The exact method of dialing will depend on your local telephone system. Dialing a TTY call should be the same as dialing a voice call. -
Page 28: Using The Hangup Key
Return Using a telephone to dial If you have a telephone connected to the telephone line along with your Superprint 4425, you can use the telephone to dial by following these steps: 1. Dial the number on the telephone. 2. Turn on the Superprint 4425 and the LVD. -
Page 29: Answering A Call In Direct Connect
Answering a call in direct connect 1. The ring flasher flashes when the telephone rings. 2. Turn on the Superprint 4425 and the LVD. You will see RING on the display. 3. Type a greeting and wait for an answer. 4. -
Page 30: Acoustic Calling And Answering
Superprint 4425. Make sure the telephone cord is on the left side. 2. Turn on the Superprint 4425 and the LVD. If you are answering a call, type a greeting. If you are making a call, go on to Step 3. -
Page 31: About Turbo Code
Turbo Code is an improved version of Baudot code. It sends signals to other Turbo Code TTYs as fast as you type and allows you to interrupt the other person at any time during a conversation. The Superprint 4425 automatically connects in Turbo Code or Baudot code, depending on which code the other TTY is using. - Page 32 3. The other person will see INTERRUPT on his or her display. He or she can choose to stop typing and let you go ahead or ignore your interruption and continue. If you see INTERRUPT on your display while the ring flasher flashes, it means that the other person wants to interrupt you and start typing.
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Page 33: Reading Conversation Memory
A conversation is everything you and the other person type during a call. Conversations are saved one after another in the conversation memory until the memory fills up. When the memory is full, the Superprint 4425 starts clearing the oldest conversations to make room for new ones. - Page 34 Clearing conversations If for some reason you do not want to leave a conversation in memory, you can clear the conversation memory yourself. This erases all conversations, but does not clear memos, directory entries, or auto-answer messages. Follow these steps to clear all conversations: 1.
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Page 35: Advanced Calling
CHAPTER ADVANCED CALLING This chapter describes Superprint 4425 features that can make your calling easier and more enjoyable. Several of these features enable you to take advantage of your telephone’s advanced calling features. For the basics of making and answering calls, see Chapter 2. -
Page 36: Using The Greeting Memo
Using the greeting memo Ctrl Your Superprint 4425 comes with a greeting memo already saved in the list of memos. The memo says HELLO GA. Follow these steps to answer a call with the greeting memo: 1. Turn on the Superprint 4425. -
Page 37: Using The Tty Announcer
Using the TTY Announcer ™ Ctrl Spacebar The TTY Announcer™ message is a recording of a woman’s voice that says, “TTY call, please use text telephone.” Each time the voice speaks, the message is also displayed. Use the TTY Announcer when you think the person you are calling is expecting a voice call and may hang up if no one responds after they say hello. -
Page 38: Wait For Response
Shift Use the wait for response feature when the other person tells you to hold. The Superprint 4425 will flash the ring flasher when the other person starts typing again. Follow these steps to turn on wait for response: 1. When the other person types, “Hold please,” or something similar,... -
Page 39: Saving A Relay Voice Announcer Number
Saving a relay voice announcer number Ctrl 1. Press the options key (hold down the key and press Ctrl key). 2. Press the key until you Return see the relay option on the display, then press the Spacebar to change the setting to YES. -
Page 40: Auto Busy Redial
If you want to change TTYs in the middle of a conversation, you can put the call on hold, go to another TTY, and tell the Superprint 4425 to hang up. You must be using direct connect to use this feature. Follow these steps to use the change to other TTY feature: 1. -
Page 41: Three-Way Calling
Most telephone systems require a hook flash to transfer a call. On the Superprint 4425, typing an ! when you are dialing sends a hook flash. Here is an example of the steps required to transfer a call while you are on the line with another person: 1. - Page 42 4. Press the key. Return 5. Press the hangup key ( + ) or turn off your Superprint 4425 to Ctrl hang up when you see the last number you dialed appear on the display. The exact steps you need to follow will depend on your local telephone system.
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Page 43: Auto-Answer
CHAPTER AUTO-ANSWER Use auto-answer when you want the Superprint 4425 to answer TTY calls and take messages when you are busy or away. You can also use auto- answer when you are working around your home or office to make sure you do not miss calls. -
Page 44: How Auto-Answer Works
How auto-answer works The Superprint 4425 answers a call by sending the relay voice announcer message and the outgoing auto-answer memo. The relay voice announcer message says, “Please use text telephone or dial relay.” It also adds a relay number if you have saved one. See Using the relay voice announcer on page 36 for more information about the relay voice announcer message. -
Page 45: Turning On Auto-Answer
Superprint 4425 on. Turning off auto-answer Press the key or turn off the Superprint 4425 to turn off auto-answer. If you see REVIEW MESSAGES Y/N on the display when you press the key, press the key to read messages or press the key if you decide not to read them. -
Page 46: Reading Auto-Answer Messages Esc
Reading auto-answer messages When auto-answer is on, the display shows how many messages you have received. 1. Press the key to turn off auto-answer. 2. Press the key to read your messages. Each message begins with 5 dashes and the date and time of the call. -
Page 47: Changing The Contents Of The Pre-Programmed Auto-Answer Memo
If you do not want to read messages when you turn off auto-answer, you can do it later. Messages stay in memory until you clear them. The Superprint 4425 will ask again if you want to read messages the next time you turn off auto-answer. -
Page 48: Auto-Answer Options
Setting the number of telephone rings Ctrl You can set the Superprint 4425 so that it waits between 2 and 9 rings before answering, or you can use the TS (Toll Saver) setting. The TS setting tells the Superprint 4425 to answer after 2 rings if you have messages or 5 rings if you do not. - Page 49 When the Superprint 4425 answers the telephone, it sends out the relay voice announcer message before it sends your auto-answer memo. If you do not want the Superprint 4425 to send the message, follow these steps to turn it off: 1.
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Page 50: Remote Message Retrieval
Changing your password To change your password, choose a new one. If you forget your password, the Superprint 4425 cannot show it to you. You must enter a new one by following the steps above. Reading messages while you are away Follow these steps to use remote message retrieval: 1. - Page 51 5. Press the key again. Return Your Superprint 4425 sends the number of messages you have and the number of free characters in auto-answer memory. After a pause, it sends the first message. The Superprint 4425 pauses briefly after each message. It sends (END OF MESSAGES) at the end.
- Page 52 5 0 • A U TO - A N S W E R...
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Page 53: Memos
CHAPTER MEMOS A memo is a short message that you save in the Superprint 4425 memory and later send to someone during a conversation. Examples of memos are: The auto-answer memo that the Superprint 4425 sends out when you are away. -
Page 54: Saving A Memo
Saving a memo Ctrl 1. Press the memo key (hold down the key and press Ctrl key). The display will ask for a memo name. 2. Type a name and press the key. Names can be up to Return 8 letters, numbers, or spaces. The display shows the memo name with space to type the memo. -
Page 55: Sending A Memo
Spacebar 3. Press the key. The Return Superprint 4425 sends the memo. Press the key if you want to stop sending the memo before it ends. M E M O S • 5 3... -
Page 56: Editing Or Clearing A Memo
Editing or clearing a memo Editing a memo Ctrl 1. Press the memo key ( + ). You will see EDIT MEMO on the Ctrl display. 2. Press the until you see the memo name on the display. Spacebar 3. Press the key. -
Page 57: Printing Memos
Return print. 4. Press the print key ( + ). The Superprint 4425 prints the memo. Ctrl Press any key to stop printing before the end of the memo. If you move the cursor before you press the print key, you will only print from the cursor position to the end of the memo. -
Page 58: Saving A Conversation As A Memo
You can save your conversation as a memo at any time during or after a call, but you must do it before you turn off your Superprint 4425. The conversation is recorded from the beginning of the conversation until you hang up or tell the Superprint 4425 to stop. -
Page 59: Directory
CHAPTER DIRECTORY The directory lets you dial a number by typing the name of an entry. This makes dialing the number much faster and easier. There is no limit to the number of telephone numbers you can save as long as the total number of characters in all directory entries and memos is less than 9,500. -
Page 60: Saving A Telephone Number
Saving a telephone number Ctrl Backspace You can save as many telephone numbers as memory will allow—up to 9,500 total characters for telephone numbers and memos. 1. Press the directory key (hold down the key and press Ctrl key). Backspace 2. - Page 61 You cannot use the * and # symbols with pulse dialing. Here is an example of an entry for calling Ultratec long distance from an office telephone: ULTRATEC>9,1 608 238-5400...
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Page 62: Editing Or Clearing A Telephone Number
Editing or clearing a telephone number Editing a number Ctrl Backspace 1. Press the directory key ( ). You will see DIR NAME on Ctrl Backspace the display. 2. Press the until you see the number you want to change on the Spacebar display. -
Page 63: Printing Directory Numbers
4. Press the key to clear all entries. Press the key if you decide not to clear them. Printing directory numbers Ctrl Backspace Printing one number Press the directory key ( ). You will see DIR NAME on Ctrl Backspace the display. - Page 64 6 2 • D I R E C TO RY...
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Page 65: Options
CHAPTER OPTIONS This chapter describes all of the settings you can change with the options key. They are listed in the order they appear on the display when you press the options key ( + ) and then the key. Use the Ctrl Return Spacebar... -
Page 66: Setting The Print Case
Changing to an external printer Ctrl Follow these steps to set up the Superprint 4425 to use an external printer: 1. Press the options key ( + ). You will see PRINT (UP/LOW) CASE Ctrl on the display. -
Page 67: Setting Up To Use An Lvd
Ctrl This option is only displayed when the print option is set to internal. Follow these steps to set up the Superprint 4425 to use an LVD: 1. Press the options key ( + ). You will see PRINT (UP/LOW) Ctrl CASE on the display. -
Page 68: Setting Pulse Dialing
Setting pulse dialing Ctrl The Superprint 4425 is set for tone dialing, which is correct for almost all telephone lines. You can, however, change the setting to pulse dialing if your line does not accept tone dialing. This setting remains changed until you change it again or reset the Superprint 4425 or lose power. -
Page 69: Setting The Outgoing Auto-Answer Memo
Setting the outgoing auto-answer memo Ctrl Follow these steps to choose any memo as your outgoing auto-answer memo: 1. Press the options key ( + ). You will see PRINT (UP/LOW) Ctrl CASE on the display. 2. Press the key until you see ANSWER MEMO on the display. Return 3. -
Page 70: Changing The Greeting Memo
Changing the greeting memo Ctrl Follow these steps to change the memo that the Superprint 4425 sends when you press the greeting key ( + ): Ctrl 1. Press the options key ( + ). You will see PRINT (UP/LOW) Ctrl CASE on the display. -
Page 71: Saving A Relay Voice Announcer Number
3. Press the key to change the setting to YES, then press the Spacebar Return key. The display will show the date and time, with the month blinking. 4. Press the or the key to change the month. Spacebar Backspace 5. -
Page 72: Turning Off Turbo Code
Turning off Turbo Code Ctrl Follow these steps to turn off Turbo Code: 1. Press the options key ( + ). You will see PRINT (UP/LOW) Ctrl CASE on the display. 2. Press the key until you see TURBO CODE (ON) on the Return display. -
Page 73: Changing Ascii Seek Time
Changing ASCII seek time Ctrl Follow these steps to change the ASCII seek time: 1. Press the options key ( + ). You will see PRINT (UP/LOW) Ctrl CASE on the display. 2. Press the key until you see ASCII SEEK TIME (3) on the Return display. - Page 74 7 2 • O P T I O N S...
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Page 75: Care & Repair
LVD have no other user-serviceable parts. Any repair work should be done by a qualified service person. If you try to repair the units yourself, you may damage the Superprint 4425 or the LVD and you will void your warranty. The repair section explains how to get help. -
Page 76: Replacing The Printer Paper
Superprint 4425 to order paper or contact your dealer or Ultratec (the Ultratec address is on the inside front cover of this manual). Turn the Superprint 4425 on and be sure the printer is on, then follow these steps to put in a new roll of paper: 1. -
Page 77: About The Batteries
1. Unplug the Superprint 4425 AC adapter. 2. Turn on the Superprint 4425 for 30 minutes. (You can still use it for calls during this time). 3. The batteries are fine if the power light still glows steadily after 30 minutes. -
Page 78: Replacing The Batteries
Replace the batteries every two or three years, or when they run down in less than 30 minutes and exercising them does not help. Use only AA NiCad rechargeable batteries. Turn over the Superprint 4425 and follow these steps to change batteries: 1. -
Page 79: Troubleshooting
The display says NO DIRECT CONNECT. The Superprint 4425 is not properly connected to the telephone line. Be sure the cord is firmly plugged into the Superprint 4425 and the telephone wall jack. You can also try using a different telephone cord or wall jack. - Page 80 The flasher does not work. Be sure the plastic tab has been pulled out of the battery compartment and that you have plugged in the Superprint 4425 for at least 24 hours. The batteries run down too soon. You may not be regularly using your Superprint 4425 on battery power, or the batteries are old.
- Page 81 Resetting the Superprint 4425 Resetting the Superprint 4425 returns all options to their original settings and clears all conversations, auto-answer messages, memos, and directory entries. Follow these steps to reset the Superprint 4425: 1.
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Page 82: Repair
Repair If your Superprint 4425 or LVD is not working, we may be able to help you solve the problem over the telephone. Call Ultratec at the number on the inside front cover. Sending the Superprint 4425 for repair Follow these steps if you need to send the Superprint 4425 to our repair center: 1. -
Page 83: Codes
If you do not want the Superprint 4425 to automatically choose which code to use, you can set the Superprint 4425 to use a specific code all the time by following the instructions in this chapter. Setting the Baudot code baud rate p. -
Page 84: Setting The Baudot Code Baud Rate
Setting the Baudot code baud rate Ctrl The Superprint 4425 is set to use whichever code it needs to answer a call, but you can set the unit so that it will only use Baudot code. When you do, the Superprint 4425 will not try to use other codes. Follow these steps: 1. - Page 85 The Superprint 4425 is set to automatically use the code it needs to answer a call, but you can set the unit to only use ASCII code at any time. When you do, the Superprint 4425 will not try to use other codes. Follow these steps to turn on ASCII code: 1.
- Page 86 Answering an ASCII call When the code setting is automatic and someone calls using ASCII code, your Superprint 4425 answers in ASCII code. If it cannot make an ASCII connection, it changes to Baudot. During an ASCII call...
- Page 87 If the code option is set to automatic and your Superprint 4425 loses the ASCII connection, the Superprint 4425 will display NO ASCII CONNECTION! and change to Baudot code. To return to ASCII code, you must turn on ASCII yourself. See Turning on ASCII code and changing options on page 83.
- Page 88 8 6 • C O D E S...
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Page 89: Using An External Printer
USING AN EXTERNAL PRINTER You can use the LVD connector on the back of the Superprint 4425 to connect a parallel (Centronics-type) printer instead of the LVD. Follow these steps to change the printer setting if you use an external printer: 1. -
Page 90: Sticky Keys
If you use sticky keys all the time, you do not need to turn it on each time you turn on the Superprint 4425. After you turn on the sticky keys feature, it stays on until you turn it off or reset the unit. -
Page 91: Specifications
Automatically answers calls Memory Changeable answer message 32K total, non-volatile Pulse or tone keyboard dialing Memory edit functions: insert, clear Superprint 4425 Approvals Memo/Directory Memory: FCC approved. 9,500 characters FCC Registration No. (Part 68): D8KUSA-18408- Stores and sends over 100 named memos... - Page 92 FCC Information The Superprint 4425 has been tested and found to comply a line, as determined by the total RENs, contact the local with the specifications for a Class B digital device telephone company. The REN for this product is 1.2B.
- Page 93 Industry Canada Information NOTICE: NOTICE: This equipment meets the applicable The Ringer Equivalence Number (REN) for Industry Canada Terminal Equipment Technical this terminal equipment is 1.2B. The REN assigned to Specifications. This is confirmed by the registration each terminal equipment provides an indication of the number.
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Page 94: Index
INDEX AC adapter Date, see Clock Batteries, 12, 75–76 Superprint 4425, 7, 9, 10, 11, 75, charging, 9, 12 Dial key, 16, 18, 24, 25, 26 checking, 75 Dialing LVD, 7, 10, 11 disposing of, 5, 76 from the directory, 26, 57... - Page 95 Light, power, 7 Repair, 80 Paper blinking, 75 replacing, 74 Resetting the Superprint 4425, 79 Light, signal, 7, 25 type needed, 74 Return setting, for ASCII code, 83 Parity setting, for ASCII code, 83 LVD, 14, 15, 65...
- Page 96 Spacebar, 63 Special characters {! “ # $ % ‘ - ( ) *}, 29, 77 Specifications, 89 Sticky Keys, 88 Telephone, 9 connecting a, 11 dialing with a, 26, 28 jack, 7 Telephone line connecting a, 10, 12 Three-way calling, 39 Time, see Clock Time key, 15, 18 Toll saver setting, 46...
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Page 98: Conversation Etiquette
Conversation etiquette When you talk with another person by TTY, you type while the other person reads. When you want the other person to respond, type GA for “Go ahead.” GA OR SK To say goodbye, type GA OR SK. This gives the other person a chance to say any last words before ending the conversation.