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SUPERPRINT PRO80 LVD
Esc
~
!
`
1
Q
Interrupt
Caps Lock
Shift
SK
Ctrl
Options
Printer
Auto-Answer Caller ID
@
#
$
%
2
3
4
5
W
E
R
T
D
F
A
S
Z
X
C
V
USING YOUR
Clear
Relay Voice Send Memo
Greeting
^
&
*
(
6
7
8
9
Y
U
I
O
H
J
K
G
<
B
N
M
,
Emergency
Relay
Dial
Signal
Power
Directory
)
_
+
Back
Space
0
-
=
P
:
L
Enter
;
'
>
?
Shift
.
/
GA
Program
On/Off
305-013300
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Table of Contents
Related Manuals for Ultratec PRO80
Summary of Contents for Ultratec PRO80
- Page 1 SUPERPRINT PRO80 LVD Options Printer Interrupt Caps Lock Shift Ctrl USING YOUR Auto-Answer Caller ID Clear Relay Voice Send Memo & Greeting Emergency Relay Dial On/Off Signal Power Directory Back Space Enter < > Shift Program 305-013300...
- Page 2 July 2002 First Printing © 2002 Ultratec, Inc. and Turbo Code are registered trademarks of Ultratec, Inc. Superprint Pro80 LVD, E-Turbo and Auto ID are trademarks of Ultratec, Inc. Dr. Robert H. Weitbrecht, 1920–1983, inventor of the first TTY modem.
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Page 3: Table Of Contents
Features ........1 Overview of the Superprint Pro80 LVD ....4 Special Function Buttons . - Page 4 CHAPTER 6 CHAPTER 7 CHAPTER 8 CHAPTER 9 CHAPTER 10 CHAPTER 11 i i • TA B L E O F C O N T E N T S Using the Directory Saving a New Telephone Number ....33 Editing a Number .
- Page 5 Clearing All Memory ......64 Resetting the Superprint Pro80 LVD ....64 Cleaning .
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Page 6: Safety Instructions
Use a damp cloth. Do not use liquid or aerosol cleaners. Do not use the Superprint Pro80 LVD near water, for example, near a bath tub, wash bowl, kitchen sink, laundry tub, in a wet basement or near a swimming pool. -
Page 7: Introduction
FEATURES Special Function Buttons The Superprint Pro80 LVD has 12 specially designed buttons that let you use common functions quickly and easily. The labels on top of the buttons tell you which function it performs. To use one of these functions, just press the appropriate button. - Page 8 If you have this optional service, you can view identification information about callers on the Superprint Pro80 LVD display. A record of calls, including hang-up calls, is saved in your TTY while you are away. You can later review this record.
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Page 9: Chapter 1 Introduction
Memory With 32K of built-in memory, your TTY can store conversations, hundreds of memos and up to 99 telephone numbers. Special Printing Options These features include your choice of four print sizes (normal, bold, wide or large) and the ability to print specific blocks of memory. If you wish to speak to the person on the other end of the line using your own voice but still read his or her responses, you can with Voice Carry Over (VCO). -
Page 10: Power Light
Printer Display Signal Light Special-Function Power Light Interrupt On/Off Button Caps Lock Shift Spacebar (Announcer) Ctrl Options Printer Auto Answer Caller ID Clear Relay Voice Send Memo Greeting Emergency Relay Dial Signal Power Directory & Back Space Enter < > Shift On/Off Program... - Page 11 Paper Feed Telephone-Line Jacks AC-Adapter Jack Battery Compartment (underneath)
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Page 12: Special Function Buttons
SPECIAL FUNCTION BUTTONS Press this button... Dial NAME OR NUM> _ Dial Button Relay Relay Dial Button Emergency ** DIALING EMERG. NUM ** Emergency Dial Button Greeting Send Greeting Button Send Memo SEND MEMO> Send Memo Button 6 • I N T R O D U C T I O N Press the Enter key. - Page 13 Press this button... Relay Voice Relay Voice Announcer Button Clear CLEAR < CONVERSATION > Clear Button Caller ID 1 ULTRATEC Caller ID Button Auto-Answer AA ON Auto-Answer Button Printer Printer On/Off Button Options CODE Options Button Escape Button PLEASE USE TEXT TELE...
- Page 14 To avoid damaging your TTY or telephone system, plug the Superprint Pro80 LVD into only a standard telephone line. Do NOT plug the TTY into a digital telephone system. Improper connection may damage the TTY and void your warranty. Do not use the Superprint Pro80 LVD near water, for example, near a bath tub, wash bowl, kitchen sink, laundry tub, in a wet basement or near a swimming pool.
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Page 15: Setup
SETUP CONNECTING POWER & PHONE LINE If you are setting up a new Superprint Pro80 LVD for the first time, pull the plastic tab out of the battery compartment and gently pull the printer guard out of the printer compartment. -
Page 16: Installing Printer Paper
Setting Pulse or Tone Dialing The Superprint Pro80 LVD is preset to use tone dialing because this is used by most telephone lines. If your line uses pulse dialing, you can change this setting (see “Dial Using”... - Page 17 With the paper coming off the bottom of the roll, facing the back of the Superprint Pro80 LVD, feed the edge of the paper into the slot on the back until it stops. Turn the Superprint Pro80 LVD on, then press the the rollers grab the paper and feed it through the printer.
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Page 18: Setting The Date & Time
Conversation and Auto-Answer message. It gives you a record of when a call was placed or received. You can view and print the date and time by holding down the Make sure the Superprint Pro80 LVD is on. The Power light is lit. Press the button. -
Page 19: Calling & Answering
Use a number that is stored in the Directory. Redial the last number that was dialed. Dial a Number that You Type Make sure the Superprint Pro80 LVD is on. The Power light should be lit. button. NAME OR Press the Dial NUM>... - Page 20 Directory, see Saving A New Telepone Number on page 33. How does the Superprint The Superprint Pro80 LVD begins scanning the Directory as soon as you type the first letter of the person’s name you are calling. If a possible match is found, the full name is displayed.
- Page 21 When your conversation is over, press You can also hold down the hang up the call without turning off the Superprint Pro80 LVD. There are some abbreviations and shortcuts that are very common in TTY conversations. These are two of them. “GA” is used for “Go Ahead,” when a person is done typing and “SK”...
- Page 22 When your conversation is over, press You can also hold down the hang up the call without turning off the Superprint Pro80 LVD. 1 6 • C A L L I N G & A N S W E R I N G NAME OR NUM>...
- Page 23 Automatically Redial a Busy Number When you place a call and reach a telephone that is “busy,” the Superprint Pro80 LVD lets you automatically redial the number. The Auto Redial function dials the number up to 15 times and notifies you when the other phone rings by flashing the display.
- Page 24 How can I tell what is happening with the call? The Superprint Pro80 LVD shows you the “call progress” using a combination of the Display and the Signal light. Most calls require two rings before the Superprint Pro80 LVD displays call Signal light is...
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Page 25: Answering A Call
Dial mode, before pressing ANSWERING A CALL The display flashes the message LINE IS RINGING when the Superprint Pro80 LVD receives a call. Type a greeting and wait for a reply. When your conversation is over, press . The screen is blank. -
Page 26: Conversation Etiquette
CONVERSATION MEMORY How long is a Conversation stored? The Superprint Pro80 LVD stores up to 11,264 characters (letters, spaces, punctuation etc.). This memory space is also used for Auto-Answer messages. When all of this space is filled, the oldest Conversations are deleted to make room for new ones. - Page 27 Reviewing Conversations Turn on the Superprint Pro80 LVD, the Power light should be lit. Press . The previous conversations are scrolled backwards across the display. You can tell when you have reached the beginning of a conversation because you will see five dashes ( - - - - - ) followed by the date and time that the conversation started.
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Page 28: Interrupting
Press Enter Press to return to conversation mode. 2 2 • C A L L I N G & A N S W E R I N G to change the setting to <OFF>. key. The Superprint Pro80 Interrupt ®... -
Page 29: Advanced Calling
You can edit this message to include your name or anything else you want by holding down the Using the Greeting to Answer a Call The display flashes the message LINE IS RINGING when the Superprint Pro80 LVD receives a call. . HELLO GA is sent as Press Greeting your Greeting. -
Page 30: The Voice Announcer
TTY and asks him or her to please use a TTY. Another way to announce a TTY call is with the Auto Turn on the Superprint Pro80 LVD. . NAME OR NUM is... -
Page 31: Chapter 4 Advanced Calling
Answering a Call with the Relay Voice Announcer The display flashes the message LINE IS RINGING when the Superprint Pro80 LVD receives a call. Type a greeting or press Watch the Signal light. -
Page 32: Send Memo
Press Enter SEND MEMO A Memo is a short message that you save in the Superprint Pro80 LVD memory and later send to someone during a conversation. For information on saving and editing Memos, see Chapter 5 on p. 31. -
Page 33: Emergency Dial
Emergency short pause, DIALING...911 is displayed. When the other TTY starts ringing, the Superprint Pro80 LVD Signal light flashes slowly and LINE IS RINGING is displayed. When the other person answers the call, his or her Greeting is displayed on your TTY. - Page 34 1. You dial the phone number of the person you are calling. Your Superprint Pro80 automatically connects to your TRS. 2. There is no need to interact with the Communications Assistant (CA).
- Page 35 Do NOT make any changes to the USER ID setting unless told to do so by your TRS. Press the Placing a Call Using Relay Dial with E-Turbo Make sure the Superprint Pro80 is on. The Power light should be lit. button. TYPE NAME OR NUMBER is displayed. Press the...
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Page 36: Relay Dial
Dial through Relay with one button. When you program the a call through Relay. With one touch, you can automatically dial the Programming the Relay Phone Number Turn on the Superprint Pro80 LVD. Hold down the Program . RELAY NUMBER> is Relay displayed. -
Page 37: 3-Way Calling
Placing a Call Using Relay Dial Make sure the Superprint Pro80 LVD is on. The Power light should be lit. button. DIALING... is displayed followed by the number of the Press the Relay TRS (Telecommunications Relay Service) that you have programmed for this button. -
Page 38: Wait For Response
Use the following steps as a guide for transferring calls. Telephone systems can vary, so you may need to contact your system administrator for additional instructions. If you are talking to someone on the Superprint Pro80 LVD and you need to transfer the call press displayed. -
Page 39: Using Memos
CHAPTER USING MEMOS A Memo is a short message that you save in the Superprint Pro80 LVD memory and later send to someone during a conversation. This can save time typing during a call because you save Memos ahead of time. Some examples of Memos might be a list of your favorite toppings for ordering pizza or a message you need to send to several different people. -
Page 40: Editing A Memo
EDITING A MEMO Hold down the Program Begin typing the first few letters of the name of the Memo you wish to edit. When you have typed enough letters, the whole name is displayed. If you don’t remember what name is used for the Memo, you can use the keys to look through the list of Memos. -
Page 41: Using The Directory
Some company publishes its phone number as: 1 (800) 555-HEAR When dialed on a telephone, the number turns out to be: 1 (800) 555-4327 You can type the number either way on the Superprint Pro80 LVD. You can use the following keys while typing or editing numbers: The keys to move through the number without deleting. -
Page 42: Printing A Directory Entry
You can print all of the Directory at once. Hold down the Program The last five options allow you to print all the items of a particular type (see “The Printer Button” on page 54). Use the following keys while editing numbers: The the number without deleting. -
Page 43: Using Auto-Answer
You can turn on Auto-Answer when you are going to be away from your Superprint Pro80 LVD and unable to answer calls. It will answer the call and record text messages for you. When the Superprint Pro80 LVD answers calls, it sends both the Relay Voice Announcer message and the Auto-Answer memo. -
Page 44: Auto-Answer Memory
Superprint Pro80 LVD stops saving messages. However, it continues to answer calls as long as the printer is on. The total number of calls is still counted and all messages are printed. If the printer is off and the memory is full, then the Superprint Pro80 LVD stops answering calls. -
Page 45: Editing The Outgoing Message
Spacebar To stop reading messages, press step 7. When finished, the Superprint Pro80 LVD displays, <END OF MESSAGES>. . CLEAR MSGS <NO> is displayed. Press To clear messages, press . MESSAGES CLEARED is displayed. -
Page 46: Turning Off The Auto-Answer Relay Voice Announcer
Superprint Pro80 LVD to check your Auto-Answer messages. In order to use this function you must first save a password in your Superprint Pro80 LVD. You will be able to read your messages from another TTY location only if a password has been saved. - Page 47 Call your Superprint Pro80 LVD from a different TTY. Wait for the Superprint Pro80 LVD to answer the call and send the Auto-Answer message. Type a slash followed by your password like this: /MYPASS (your password). Press . The Superprint Pro80 LVD sends all of the Auto-Answer Enter information.
- Page 48 4 2 • U S I N G A U TO - A N S W E R...
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Page 49: Using Caller Id
ABOUT CALLER ID If you have subscribed to Caller ID service from your telephone company, you can view the information right on the Superprint Pro80 LVD display. No additional hardware is required! When you subscribe to Caller ID service, information about the people who call you is displayed while the Superprint Pro80 LVD display flashes, before you answer a call. -
Page 50: Turning On Caller Id
When Receiving Calls The display flashes the message LINE IS RINGING when the Superprint Pro80 LVD receives a call. This is displayed only for the first ring. While the line is ringing, the Caller ID information is displayed. If you choose to answer the call, you may do so. - Page 51 If your service includes number only, the number is displayed in the first screen. 1 NEW CALL 1 ULTRATEC 1 238-5400 U S I N G C A L L E R I D • 4 5...
- Page 52 You can print all of the Caller ID entries in memory. Hold down the Program The last five options allow you to print all the items of a particular type (see “The Printer Button” on page 54). With name and number service, you can view the telephone number on a second screen.
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Page 53: Caller Id Displays
.. LINE IS RINGING .. NAME 555-1234 555-1234 NUMBER UNAVAILABLE NAME UNAVAILABLE NUMBER BLOCKED 2 NEW CALLS 1 ULTRATEC 1 238-5400 1 11/03 09:30 AM This is the meaning... Caller ID is not on. To turn it on, hold down key and press the Program Incoming call. - Page 54 4 8 • U S I N G VO I C E C A R RY OV E R...
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Page 55: Using Voice Carry Over (Vco)
TTY users or placed through your Relay service. WHAT IS REQUIRED? You will need: Superprint Pro80 LVD connected to a telephone (see “Connecting Power & Phone Line” on page 9). The person you are calling (or who calls you) will need one of the following: A telephone if the call is placed through a Telecommunications Relay Service (TRS). -
Page 56: Vco Information
VCO INFORMATION This section contains answers to frequently asked questions about VCO. How does the Telecommunications Relay Service (TRS) relay my VCO call? Every state in the U.S. has a TRS which links TTY users with those who do not have TTYs. - Page 57 If the person is speaking, pick up the telephone handset and tell the hearing person that you would like to use VCO. If the person is typing on a TTY, type on your Superprint Pro80 LVD that you would like to use VCO.
- Page 58 5 2 • U S I N G VO I C E C A R RY OV E R...
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Page 59: Personalizing General Options
Options which allows the Superprint Pro80 LVD to automatically determine the best code to use for each call. With this setting, the Superprint Pro80 LVD detects which codes the other TTY uses and selects the most appropriate one. Press the... - Page 60 For this option, it is recommended that you leave the setting as TURBO CODE < ON>. This allows the Superprint Pro80 LVD to use Turbo Code when it connects to another TTY that has this capability. Remember that when the Code option is set to CODE <AUTOMATIC>, the Superprint Pro80 LVD will automatically select the best code to...
- Page 61 Options menu without making any changes. Dial Using The Superprint Pro80 LVD is set for touchtone dialing, which is correct for almost all telephone lines. With the Dial option, you can change the setting to pulse dialing if needed.
- Page 62 Auto-Answer messages currently in memory. Print Font Usually, the Superprint Pro80 LVD prints everything in bold letters. With the Print Font option you can choose between normal, bold, wide or large letters. Hold down the Program displayed.
- Page 63 Press to save this setting and move to the next option in the menu, or press Enter to exit the Options menu without making any changes. P E R S O N A L I Z I N G G E N E R A L O P T I O N S • 5 7...
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Page 64: The Printer Button
THE PRINTER BUTTON Print Case Usually, what you type is printed in lower case letters and what is typed by the person on the other end of the line is printed in upper case letters. With the Print Case option you can also choose to have printing appear in either all upper case or all lower case. -
Page 65: Using Codes
TTYs. It can tell what codes the other TTY uses and selects the most appropriate code. For various reasons, you can set the Superprint Pro80 LVD to use only the code that you tell it to. It will return to the default setting when you turn it off. -
Page 66: Baudot Code
ASCII stands for American Standard Code for Information Interchange. Some TTYs and all computers in the United States and Canada use ASCII. If your Superprint Pro80 LVD has ASCII, you may need to change some options. To connect your Superprint Pro80 LVD to a computer, the other person should have the computer set to use 300 baud, half duplex, 8N1 parity and CR. - Page 67 CR + LF. ASCII Seek Time (3) Sets the length of time during which the Superprint Pro80 LVD sends out an ASCII seek tone. The normal TTY seek time is 3 seconds. You may need more time if you often connect to computers.
- Page 68 • Changing the ASCII (ORIGINATE/ANSWER) setting. If the code option is set to automatic and your Superprint Pro80 LVD loses the ASCII connection, NO ASCII CONNECTION is displayed and Baudot is used. If the code option is set to ASCII and your Superprint Pro80 LVD loses the ASCII connection, it waits until the other person changes to ASCII or until you change the code option setting to automatic or Baudot.
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Page 69: Care & Repair
Do not use the telephone to report a gas leak in the vicinity of the leak. BATTERY CARE The Superprint Pro80 LVD will run on batteries for short periods of time such as if the power fails or if the power adapter is unplugged. Fully-charged, the six, AA rechargeable NiCad batteries will provide approximately 15 minutes of normal use. - Page 70 Unplug the AC adapter. Turn on the Superprint Pro80 LVD for 15 minutes (you can still use it for calls during this time). If the Power light still glows steadily after 15 minutes, then the batteries are fine.
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Page 71: Replacing The Batteries
Superprint Pro80 LVD if it is plugged in. NiMH batteries require their own recharger. If you unplug the Superprint Pro80 LVD and remove the batteries for more than 12 hours, all memory will be erased. The Greeting, Auto-Answer message and other personalized settings will go to the factory default settings. -
Page 72: Clearing All Memory
You may wish to print out the Directory or other saved items first. Resetting the Superprint Pro80 LVD returns all options to their original settings. It also clears all Conversations, Auto-Answer messages, Memos and Directory entries. Follow... -
Page 73: Repair
REPAIR If your Superprint Pro80 LVD is not working, we may be able to help you solve the problem over the telephone. Call Ultratec at the number on the inside front cover. Follow these steps if you need to send the Superprint center: Pack it in the original shipping carton or a similar sturdy box. -
Page 74: Printer Problems
The paper may be sticking. Make sure the roll of paper on the paper holder is pulled out away from the Superprint Pro80 LVD as far as it can go. The paper holder should snap into place when it is fully extended. Also, make sure that no cords or other item is touching the paper. -
Page 75: Specifications
CHAPTER SPECIFICATIONS Physical Dimensions Size - 12.25" x 9.25" x 2.5" Weight - 3.5 lbs. with batteries Power AC adapter - 10VDC, 1500 mA AC adapter is UL/CSA listed The six, AA NiCad rechargeable batteries are user- replaceable. They power the unit for approximately 15 minutes. -
Page 76: Fcc Information
The Superprint Pro80 LVD has been tested and found to comply with the specifications for a Class B computing device in accordance with the specifications in Subpart J of Part 15 of the FCC Rules. - Page 77 INDUSTRY CANADA WARNINGS NOTICE: The Industry Canada Label identifies certified equipment. This certification means that the equipment meets telecommunications network protective, operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document(s). The Department does not guarantee the equipment will operate to the user's satisfaction.
- Page 78 7 2 • S P E C I F I C AT I O N S...
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Page 79: Index
INDEX INDEX 3-Way Calling…2, 29 AC adapter…9, 62, 66-67 jack…5, 9 Adapter, see AC adapter Address repair…65 Ultratec…inside front cover Announcer, see Voice Announcer and Relay Voice Announcer Answering a call…19 ASCII…51, 57-58, 60, 67 changing options…58-59 seek time…59 troubleshooting…60 Auto ID about…2, 52... - Page 80 Relay…28 special requirements…18 tone…10, 53, 67 touchtone…10, 53, 67 troubleshooting…65 Directory adding to…33 clearing…34, 64 dialing from…14 looking up entries in…14 memory for…2 number of entries stored…33, 67 printing entries…55 Duplex…59 Emergency button…1, 6, 27 Esc, see Escape (Esc) button Escape (Esc) button…1, 6 Etiquette, see Conversation etiquette Flasher, see Signaler...
- Page 81 Signal Light…4, 18 Signaler…3, 9-10 SK, see Conversation etiquette Special Calling Options…2 Special Function buttons…1, 4, 6, see also specific buttons Sticky Keys…56 TDD…1 Telephone connecting…3, 5, 9-10 line…8, 10, 18, 65, 68 Telephone numbers, see Dialing or Directory Text telephone…1 Time, see Date and time Toll Saver…37-38 Tone, see Dialing...
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Page 82: Quick Reference
Use the key with the Special Program Function buttons to personalize your Superprint Pro80 LVD. Most of the Special Function buttons at the top of the keyboard have special menus for programming. You access these menus with the twice) and wait for the other person to type...