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Troubleshooting
Before contacting Customer Service, check the following list of common
problems and solutions for help.
Problem:
No audio from Personal Mixer outputs
Possible Solutions:
•
No input audio from the main mixing console. Check
the levels of the main mixing board that the system is
connected to.
•
Check the cables and connections between the main
mixer and the personal monitor system. The Signal LEDs
on the front of Pro16 analog input modules can be used to
confirm that audio is being received.
•
Check channel routing if using a console interface card as
the system's input module.
•
Bad cables; try a replacement.
•
All channels on the Personal Mixer are at zero.
•
Master volume level on the Personal Mixer is at zero.
•
A‑Net cables are not connected properly.
Problem:
Can't change Presets
Possible Solutions:
•
Make sure that the
will flash, indicating that you should press a numbered
button to recall a Preset.
Problem:
I don't think my Preset was saved.
Possible Solutions:
•
When saving a Preset, make sure that the
buttons are both held down before pressing one of the
numbered memory location button. The Preset is saved
when you release your finger from the memory location
button. When a Preset has been saved correctly, you will
see all sixteen channel LEDs flash momentarily to confirm
the save operation.
A-16ii P
M
U
G
ersonAl
ixer
ser
R
button has been pressed. Its LED
ecall
Uide
R
and G
ecall
Roup
39
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- Linking Channels
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