General Product Care; Frequently Asked Questions - VTech DS6621 User Manual

General product care

Taking care of your telephone
Your cordless telephone contains
sophisticated electronic parts, so it must
be treated with care.
Avoid rough treatment
Place the handset down gently. Save the
original packing materials to protect your
telephone if you ever need to ship it.
Avoid water
Your telephone can be damaged if
it gets wet. Do not use the handset
outdoors in the rain, or handle it with wet
hands. Do not install the telephone base
near a sink, bathtub or shower.
Electrical storms
Electrical storms can sometimes cause
power surges harmful to electronic
equipment. For your own safety, take
caution when using electrical appliances
during storms.
Cleaning your telephone
Your telephone has a durable plastic
casing that should retain its luster for
many years. Clean it only with a dry
non-abrasive cloth. Do not use
dampened cloth or cleaning solvents of
any kind.
Frequently asked
questions
Below are the questions most frequently
asked about the cordless telephone.
If you cannot find the answer to your
question, visit our website at
www.vtechphones.com or call
1 (800) 595-9511 for customer service.
My telephone
does not work
at all.
The display
shows No line.
I cannot hear
the dial tone.
44
Make sure the telephone
base is installed properly,
and battery is installed
and charged correctly.
For optimum daily
performance, return the
handset to the telephone
base after use.
Disconnect the
telephone line cord from
your telephone and
connect it to another
telephone. If there is
no dial tone on that
other telephone either,
then the telephone line
cord may be defective.
Try installing a new
telephone line cord.
If changing telephone
line cord does not
help, the wall jack (or
the wiring to this wall
jack) may be defective.
Contact your telephone
service provider.
You may be using a new
cable or VoIP service,
the existing telephone
jacks in your home may
no longer work. Contact
your service provider for
solutions.