The Device Cannot Be Switched Off With The On/Off Switch; Screen Stays Blank - Fujitsu ESPRIMO Q9000 Operating Manual

Troubleshooting and tips

The device cannot be switched off with the ON/OFF switch

Cause
System crash

Screen stays blank

Cause
Monitor is switched off.
Power saving has been activated
(screen is blank).
Brightness controls set to dark.
Power cable is not connected.
Monitor cable is not connected.
30
Troubleshooting
► Touch the ON/OFF switch for at least 5 seconds,
until the device switches off.
The operating system is not shut-down properly in the
process. Error messages are therefore possible the next
time the system is booted.
It may take a few seconds before the system boots. This
is while the system carries out a check.
Troubleshooting
► Switch your monitor on.
► Press any key on the keyboard.
or
► Deactivate the screen saver. If necessary, enter the
appropriate password.
► Adjust the brightness control. For detailed
information, please refer to the operating manual
supplied with your monitor.
► Switch off the monitor and the device.
► Check that the monitor power cable is properly
connected to the monitor and to a grounded mains
outlet or to the monitor socket of the device.
► Check that the device power cable is properly
plugged into the device and a grounded mains
outlet.
► Switch on the monitor and the device.
► Switch off the monitor and the device.
► Check that the monitor cable is properly connected
to the device and monitor.
► Switch on the monitor and the device.
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