Appendix B; Troubleshooting - Ovislink Live-FSH16T User Manual

Appendix B

Troubleshooting

This appendix contains information to help you identify and solve problems. If your switch does
not function properly, please make sure it is set up according to the instructions on the manual.
If you suspect your switch is not connected correctly to your network, check the following points
before you contact your local dealer for support.
Make sure that the maximum cable length between switch and end node does not exceed 100 m
Make sure that the maximum switch-to-repeater cable distance does not exceed 100 meters
Verify that the cabling type used is correct (Category 5 UTP)
Check the Link/Rx LED lights on the front panel to see if it lights up. If it does not light up, that
means a faulty connection. Check the status of the cable attachment. If the problem persists, try
a different cable.
Try another port on the Switch.
Turn off power supply to the Switch. After a while, turn it on again to see if it resumes to its
normal function.
If you find out where the problem is but can not solve it by yourself, or you simply cannot locate
what is at fault, please contact your local dealer for technical support.
32