Avaya 2410 User Manual page 4

Speed Dial (There are buttons that are labeled as SD on certain buttons. These are known as personal Speed Dials)
1. To programmed this feature press the button that is labeled as [abr-prog].
2. Select the button you wish to program that is marked as [SD].
2. Enter the phone number, remember to enter the number beginning with a [9] if it's an outside call, followed by [#].
3. Enter the name, which is limited to four digits.
Call Park (With this feature, you can park a call and retrieve the call from any other telephone)
1. Press the Call Park button. The slot is automatically assigned.
You can then retrieve the call from another extension. Parked calls have an expiration time
of 5 minutes. If no one retrieves the call before the interval expires, the system redirects the
call back to the user who parked the call.
To retrieve a parked call, go to any phone in the office and press the [ParkAns} button.
Posted Messages (With these feature you can inform your co-workers of you status throughout the day, i.e. (Out to lunch, In a
meeting)
1. Press the ◄or► arrows to navigate to the feature screen to highlight [Post Msg] and press the button underneath [Select] or [OK].
2. Press it multiple times to find the message you wish to post.
3. Once you have found the posted message, press the [#] sign.
4. To turn this feature off press the ◄or► arrows to navigate to the feature screen to highlight [Post Msg] and press the button
underneath [Select] or [OK] again.
Transfer Direct to Voicemail (This feature bypasses the ringing processes and goes straight to voicemail)
1. Once you have the call, press the black button  underneath [Transfer].
2. Press [DirectVM].
3. Enter the extension number once you hear the announcement instructing you to do so.
4. Hang-up right away so the caller can hear the beginning of the voicemail greeting.
Using Direct To Voicemail to Call Others
1. Press [DirectVM].
2. Enter the extension number once you hear the announcement instructing you to do so.
3. Leave your message after the tone.
EC500 (Your desk phone and mobile device will both ring when this feature is activated).
 Activate
 Press the [EC500] button. All calls will ring on both the desktop phone and mobile device.
 Deactivate
 Press the [EC500] button. All calls will only ring on your desk phone.
Extend Call (Once on a call from your desk phone you can transfer it to your mobile device).
1. While on a call on your the desktop phone press [Extend Call].
2. Wait for the mobile device to ring then answer the call.
3. Hang-up the desk top call.
Continue Call on Desktop Phone
If the call came into the office extension and the call is answered on the mobile device you may continue the call on the
desktop phone by pressing the call appearance button that has the phone icon or light turned on.
Page
You may have a [Page] button programmed that will allow you to either page through the phones or overhead. If you
are paging through the phone, the user will only hear it as long as they are not on a call.
To activate a [Page], press the [Page] button. Once the page is complete hang up the phone.
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