Page 1
Alaska, Fantasy, Manhattan, Metropolis, Scenic Visia. (GC No. EF-032-23) This guide is intended to help you install and care for your Valor Fires electric heater. Please read carefully before installing and using your heater. However, if further information is required, our Valor Fires Technical Helpline will be pleased to help.
INSTALLER AND OWNER GUIDE Safety First. Valor Fires heaters are CE Approved and designed to meet the appropriate British Standards and Safety Marks. Quality and Excellence. All Valor Fires heaters are manufactured to the highest standards of quality and excellence and are manufactured under a BS EN ISO 9001 quality system accepted by the British Standards Institute.
INSTALLER AND OWNER GUIDE 1. HANDLING AND UNPACKING Before continuing any further with the installation of this heater please read the following: Important instructions. The approximate lifting weight (kg) of the heater is as below: Model Heater Body Fascia Total Alaska 10.85 19.35...
Page 5
Always make sure the heater is firmly secured to the wall. Always use a fireguard when young children, infirm persons and pet animals can come into contact with the heater. Always use genuine Valor Fires spares. Never Never leave children unsupervised in a room where the heater is ON and unguarded.
Page 6
INSTALLER AND OWNER GUIDE 3. CONTENTS All of the fixings and loose parts supplied with the heater have been identified as in figure 1. Contents Quantity (Illustrations are not to scale) Heater Hanging bracket Plasterboard fixings Wall plug Wood screw Knurled screw ‘AAA’...
Page 7
INSTALLER AND OWNER GUIDE 4. FITTING THE HEATER The installation of this heater requires a reasonable level of DIY skills. Please read this guide thoroughly before commencing installation and if in doubt, seek help from a competent person. Important: Before continuing with the installation of this heater please ensure that you have completed the information on the last page of this guide.
Page 8
INSTALLER AND OWNER GUIDE Important Electrical Safety The heater must not be located in front of or under an electrical socket; the socket must always be accessible in order to disconnect the heater from the electrical supply for maintenance and cleaning. CAUTION: In order to avoid a hazard due to inadvertent resetting of the thermal cut out, this appliance must not be supplied through an external switching device, such as a timer, or connected to a circuit that is regularly switched on and off by the utility.
Page 9
INSTALLER AND OWNER GUIDE Fitting the heater. Decide the location of the heater. It is important that the heater is never fitted under a shelf or soft furnishings such as curtains. If fitting to a conventional brick wall then use the outer slotted holes in the bracket. If fitting to a plasterboard wall that has a wooden frame behind it then use all five fixing holes in the bracket.
Page 10
INSTALLER AND OWNER GUIDE Fitting the fuel effect. The right hand side of the fuel support has a longer lip than that of the left side. Locate the right hand side of the fuel support into the slot in the heater body and allow the fuel effect to rest on the fuel support bracket in the centre of the heater (See point 1 in figure 4).
INSTALLER AND OWNER GUIDE 5. USING THE HEATER The heater is fitted with an manual over-ride switch should the handset be lost or the batteries fail. Remote Control - What do the buttons do? Pressing the red ‘ON/OFF’ button. To activate the remote handset it is necessary to press the red ON/OFF button.
Page 12
INSTALLER AND OWNER GUIDE Manual Control - What is it and why is it there? The manual control is there as a back up. If the remote control has been damaged, lost, or the batteries lives have expired, the manual control will enable the effect and heater to be operated. The control is located at the upper left hand corner of the heater.
INSTALLER AND OWNER GUIDE 6. CLEANING AND MAINTAINING THE HEATER How do I Clean my heater? The heater fascia and glass parts need only to be wiped clean with a dry soft cloth, do not use polishes or abrasive materials. I have a problem with my heater! Important Safety.
Page 14
4. I have a problem that is different to those in the previous examples 1- 3. For general advice about your heater: Valor Fires TECHNICAL HELPLINE 0844 8711 565. CALLERS IN THE REPUBLIC OF IRELAND Call 0044 844 8711 565.
INSTALLER AND OWNER GUIDE 8. WARRANTY AND SERVICE Information for the customer Standard Warranty Terms & Conditions The warranty is for 12 months subject to contract. In the United Kingdom servicing can be carried out either by a heateam service engineer or a suitably qualified person.
Page 16
INSTALLER AND OWNER GUIDE What this warranty covers Free of charge repair or replacement of components found to be of faulty manufacture. Free of charge replacement of the complete unit providing the failure is related to a manufacturing fault that cannot be repaired or is uneconomic to repair. What this warranty does not cover Repairs to heaters which haven’t been installed properly and as set out in this guide.
Page 19
INSTALLER AND OWNER GUIDE To be completed by the customer: Model Serial number (Can be found on the information label - See figure 9) A LABEL CONTAINING THE SERIAL NUMBER MAY HAVE BEEN PLACED INSIDE THIS BOX. Fascia name (Block Capitals) Fascia code - Can be found close to the information label (Block Capitals) A LABEL CONTAINING THE...
Need help?
Do you have a question about the 833 and is the answer not in the manual?
Questions and answers