About this guide Introduction This guide applies to all Swissvoice IP phones (except to the IP20 MGCP). It describes how to configure the phone settings and how to upgrade the firmware. Basically, provisioning may be done automatically for several phones or manually, phone by phone.
About this guide Abbreviations Domain Name Server DHCP Dynamic Host Configuration Protocol File Transfer Protocol H. 323 An ITU standard for realtime voice and videoconferencing over packet networks, including LANs, WANs and the Internet. Local Area Network MGCP Media Gateway Control Protocol. An IP telephony signaling protocol from the IETF.
"Description of the files" for further information on these files. To obtain the latest file update, ask your call agent/gatekeeper vendor, or e-mail your request to Swissvoice at the following address: support_ip@swissvoice.net. Don’t forget to indicate the protocol (MGCP, MGCP+RFC3149, H323, SIP), the file server you intend to use (FTP or TFTP) and the optional code (G729 or G723) for the IP10S phone.
The Plug and Play method is particularly adapted to the provision of several phones at the same time. The minimum requirements are one DHCP server and one TFTP server. One additional FTP server can also be used. Simply follow next steps to provision Swissvoice IP phones: Step 1 – Configure network parameters Before powering up the phone: Read the MAC address printed at the bottom of the phone.
Page 7
For further information, please consult the Installation chapter in the phone user’s guide. It is available on the Swissvoice Website www.swissvoice.net. Once the phone is powered up, the Swissvoice logo is displayed, followed by several messages giving the various steps: Looking for DHCP server…...
For further information, please consult the Installation chapter in the phone user’s guide. This is available on Swissvoice Website www.swissvoice.net. Once the phone has been powered up, Swissvoice is displayed, followed by Looking for DHCP server… As the phone fails to find a DHCP server, it starts up with default parameters. Starting…please wait…is displayed, and then Waiting for Call agent…...
Page 9
Start a web session and go through the web-based interface. Go to the Reboot page, select Keep custom parameters and press the Reboot button. The Swissvoice logo appears on the phone display, followed by several messages showing the various steps: Looking for DHCP server…...
Manual phone provisioning Configuring via the phone menu Before using any other manual method of configuration, TCP/IP, call agent and VLAN parameters must be programmed via the phone menu in order to connect the phone to the network. Those parameters are included in the Administrator settings menu. Setting parameters are divided into two categories : User settings: the user can freely choose the setting options for the functions offered in this category.
Manual phone provisioning Access to the user section is also protected. Default name and password are respectively user and user. The main menu is located on the left of the screen. Go through it and change the setting values to your convenience.
When the message "Restore factory settings" is displayed, you may release the keys. The IP phone is restarting with its factory settings: On the phone display, the Swissvoice logo appears, followed by several messages giving the various steps: Looking for DHCP server…...
Need help?
Do you have a question about the Corded IP Phones and is the answer not in the manual?
Questions and answers